Partnerships at work: Product Management | Ep. 08
CSM Toolbox
English - May 18, 2021 04:00 - 10 minutes - 7.32 MB - ★★★★★ - 3 ratingsMarketing Business Technology customer success product csm management customer experience marketing technology startup Homepage Download Apple Podcasts Google Podcasts Overcast Castro Pocket Casts RSS feed
Every month, I’ll be featuring a guest to share with us their experiences and provide us with insights from their industry.
In this episode, I had the opportunity to talk to Shaw Li.
Shaw has 10+ years of product management experience earned working at pre-seed, venture funded, and Fortune 500 companies. He recently led product at Haven Life, an Insurtech startup in NYC.
He writes a weekly newsletter, The Elements of Product Management for mid-career Product Managers with templates and practical advice.
You can reach him there for product advisor or mentoring.
The Elements of Product Management
https://shawli.substack.com/people/7077810-shaw-li
Blog post:
Understand what "customer success" does so you can build a better working relationship as a PM
https://shawli.substack.com/p/understand-what-customer-success
----------
If you enjoy this micro podcast, please subscribe and leave a review.
You can find me on Twitter @CSMToolbox
Don’t forget to use the hashtag #CSMToolbox if you find an upcoming mobile or web app that can help us improve and enhance our customer engagement.
Connect with Isabel Ruiz https://bit.ly/2NDfOvy
Join our CSM Toolbox LinkedIn page
https://www.linkedin.com/company/csmtoolbox/