Culture of curiosity with Ashley Sachs, Director of Support and Success, Whereby - Ep. 19
CSM Toolbox
English - August 17, 2021 03:00 - 17 minutes - 12.2 MB - ★★★★★ - 3 ratingsMarketing Business Technology customer success product csm management customer experience marketing technology startup Homepage Download Apple Podcasts Google Podcasts Overcast Castro Pocket Casts RSS feed
Every month, I’m featuring a guest to share with us their experiences and provide us with insights from their industry.
I had the opportunity to talk to Ashley Sachs, Director of Support and Success at Whereby.
Ashley has spent her career working for customer first brands. Recently, she has worked with the team at Whereby to help build a Support and Success experience that reflects the product itself: easy.
Her favorite things to nerd out on are leadership principles, work culture, and food.
When she isn’t working, you’ll find her soaking up a good bestseller and a pour over coffee.
Whereby is a video conferencing tool that incorporates screen sharing, recording, chat, live reactions and integrations with Google Drive, Trello, Miro and YouTube in personalized meeting rooms for up to 50 people.
https://whereby.com/
Communities Ashley recommends
Support Driven
https://supportdriven.com/
Women in Customer Success
How to reach Ashley
@AshleySachs
linkedin.com/in/ashleysachs
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