CRM Audio
273 episodes - English - Latest episode: 5 months ago - ★★★★ - 11 ratingsCRM Audio is a network of podcasts about Dynamics 365, Dynamics CRM, personal productivity, and Power BI hosted by Microsoft Business Solutions MVP's Joel Lindstrom, George Doubinski, Shawn Tabor, Mark Smith, and Scott Sewell and productivity expert Matthew C. Anderson. We are the original CRM MVP Podcast. Podcasts in the feed:
CRM Audio - a roundtable discussion of all things CRM, including what's new, best practices, and answers to your CRM questions and Power BI.
Power BI and More - Microsoft Business Solutions MVP Scott Sewell teaches you how to learn Power BI and effectively use it with Dynamics 365.
Prodcast - All about personal productivity. We get deep into productivity and cut through the hype around productivity tools, and tell you what's not productive.
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Episodes
Back to School or What's New Wave 2 2023
November 16, 2023 09:25 - 34 minutes - 31.2 MBIn this episode, George and Nick dive into Wave 2 2023 and what it's going to wash out for Power Pages. What's in store? The integration of DocuSign Bootstrap 5 and transition to it The capabilities and future potential of the Power Pages Copilot Upcoming features for administration and governance Enhanced collaboration features in the Power Pages Design Studio Introduction of managed environments New updates on user analytics Credits Cover image by Matt Ragland on Unsp...
Payments in Power Pages or Show Me The Money
August 24, 2023 02:37 - 37 minutes - 35.1 MBWhat you hear in the opening is a sound clip titled "money count bills". Not sure about that, sounds more like soliders marching on gravel. Why did I pick that sound? Because it was available in the sound effect library I have already paid for. If I didn't have to pay for things, I would have definitely included Pink Floyd. Classic. Or Jerry McGuire saying "Show me the money". In this episode of Refresh the Cache Nick and I talk about how to take the nice customer's money using nothing but P...
The Hunt for Script October or Where TF Did You Put That Script
June 27, 2023 10:22 - 40 minutes - 37.1 MBEveryone misplaces things from time to time. Keys, airpods, sunglasses, wallet; anger, confidence, sense of entitlement... JavaScript in Power Pages is no exception. I know there is script, I can see that annoying debugger keyword, I just have no idea where the fuck did it come from. In this episode of Refresh the Cache Nick and I discuss all the possible locations where script can be hidden in Power Pages while contemplating using Dropbox as a source control alternative. And remember - we...
Life As a Template
April 18, 2023 02:28 - 36 minutes - 33 MBRaising kids is not an easy task. Nor it is cheap. If you need to talk to your bank about refinancing your mortgage to renovate the house according to the building permit you are yet to apply for and, in case your house is old and potentially has some led paint or asbestos, you would also be trying to keep the kids out of that very house as much as possible by enrolling them in the after-school classes THEN you are in pure luck. All your challenges can be solved by installing a trifecta of P...
Release Tsunami 2023
February 21, 2023 05:55 - 32 minutes - 29.8 MBIn the good old days (insert an old man yelling at the skies image) we didn't have release waves. Instead, every 2-3 years we had a tsunami. Since those days Microsoft has transformed releases into a pacifying surf ranch with persistent but not exactly heart stopping waves. Starting Wave 1, 2023 Power Pages now have a well-deserved their own break in the release plan. Of course, Nick and I couldn't resist dusting off our surf boards. But if you're not excited by Export to CSV feature, we...
Program Manager in Principal
January 09, 2023 00:30 - 51 minutes - 33.2 MBIn today's episode (technically, last year's) episode of Refresh the Cache, George and Nick talk to Dileep Singh, Principal Program Manager Lead for Power Pages. We discuss Gimli Glider, security, and growing with the product. Acronyms casually dropped in the conversation MAU - Monthly Active Users IdP - Identity Provider References Humble Pi: When Math Goes Wrong in the Real World: Parker, Matt: 9780593084687: Amazon.com: Books Microsoft Power Pages Community - Power Platform Co...
The Dark Side of the Moon
November 15, 2022 09:50 - 32 minutes - 37.8 MBLong, long time ago, in the universe far away, Nick Doelman and Colin Vermander had a dream of making a podcast about ADX Portals, I mean Dynamics 365 Portals, I mean Power Apps portals, I mean Power Pages that would rival the entire Microsoft's media department. As often is the case, Microsoft decided to put an end to it by buying out hiring the entire population of Canada both. In this episode of Refresh the Cache we talk to Nick Doelman about his journey from a humble IT guy to MVP to a p...
Power Pages Licensing: Show Me The MAU
October 24, 2022 13:00 - 34 minutes - 40.1 MBDaily logins are like daily gym visits: everyone says they do it every day, but reality begs to differ. Nick and George talk about new Power Pages licensing, monthly active users and more in episode 29 (or 2 in "After Nick Doelman" era). https://powerpages.microsoft.com/pricing/ https://alexacrm.com/plugin Get in touch [email protected] Nick Hayduk @Engineered_Code George Doubinski @georgedude
Goodbye Portals, Hello Pages
October 11, 2022 12:15 - 31 minutes - 36.1 MBOne of the Nicks is back but Doelman variety decided to take a pill and has gone to greener pastures of the mothership. To fill in the void of his large shoes, George "The Enabler" Doubinski has joined the crew and broken all-Canadian camaraderie. Both Nick & George are rusty after a long break, so the only hot topic of the day is "Who moved my cheese and is it still cheese?" aka "Power Pages" and "I can do Power Apps portals - do I still have a job?". Also turns out, logins are like exer...
Power Apps portals Release Plans 2022 wave 1
February 13, 2022 19:29 - 42 minutes - 33.7 MBThe Nick's are back after a brief break to bring you the news from the Power Platform 2022 release plans for Power Apps portals. Nick Hayduk @Engineered_Code Nick Doelman @readyxrm
Moving on from being a Dynamics CRM (365) Developer
November 16, 2021 03:18 - 33 minutes - 26.7 MBDetails In this CRM Audio podcast episode Elaiza Benitez talks to Luke Hopton based in Jersey, United Kingdom, and Matt Ngan based in Toronto, Canada. Elaiza, Luke and Matt previously worked for the same Microsoft Partner in New Zealand where Luke and Matt were CRM Developers. Since then, both of them have moved away from being Dynamics CRM developers and Elaiza talks to them about their decision and what they're doing now in their current roles. Elaiza also quizzes them to see how much th...
Bizapps career: partner, independent, or Microsoft
October 11, 2021 10:44 - 1 hour - 85.2 MBOn this episode, Elaiza Benitez takes over the CRM Audio podcast and brought Amey Holden and Matt Wittemann with her. Elaiza, Amey, and Matt worked for Microsoft partners and have since made changes in their career. Elaiza and Amey went independent and Matt went to work for Microsoft. We discuss the various career paths available with Microsoft Business Applications. Working for a Microsoft Partner Going independent Working for Microsoft
Power Apps Portals: Power Platform 2021 Release Plan Wave 2
August 11, 2021 00:38 - 40 minutes - 32.3 MBThe Nicks discuss the Power Platform 2021 Release Plan and how it relates to Power Apps portals, buying a car and Coke vs Pepsi. Nicholas Hayduk @Engineered_Code Nick Doelman @readyxrm
Independent connectors for Power Platform
July 31, 2021 11:57 - 1 hour - 48.6 MBGeorge, Shawn, and Joel are back with another podcast! Topics discussed today: Release notes for Wave 2 2021 are out--do they matter? Joel is a Twitter quitter Multi-table (polymorphic) lookups--what are they good for Microsoft YouTube channel--why no comments? Joel and George got the Mac Mini M1 Why does George need 64 GB of RAM Power Automate Desktop is now a standard feature in Windows 11 (and Joel thinks Microsoft is going to take over the RPA world) George uses n8n.io o...
Dataverse for Teams: is it a platform?
June 06, 2021 12:06 - 43 minutes - 40 MBIn this episode of CRM Audio, George Doubinski and Joel Lindstrom discuss the business case for Dataverse for Teams. Who is it for and what does it mean for people who already have Dataverse and Dynamics 365?
Power Apps portals terminology changes and community forums
March 24, 2021 13:25 - 25 minutes - 20.2 MBNick and Nick are joined by special guest "Portals Super User" Oliver Rodrigues to discuss portal terminology changes and getting answers on community forums. Oliver Rodrigues @BrahmeiroDiary https://oliverrodrigues365.com/ Nicholas Hayduk @Engineered_Code https://www.engineeredcode.com/ Nick Doelman @ReadyXrm https://readyxrm.blog https://365.Training Oliver's Scottish Summit Session: Oliver Rodrigues - Power Apps Portals best practices New portal ...
Making a Power Apps Portal not look like a Portal
February 06, 2021 21:40 - 50 minutes - 40.5 MBNick and Nick are joined by special guests Ulrikke Akerbæk and Franco Musso to discuss what "Where's Waldo?" is called in different countries, new portal features and how to build a Power Apps portals that doesn't look like a portal. Portal Entity Permissions Manager https://jonasr.app/2021/02/epm/ Power Platform Release Plan 2021 Wave 1 https://docs.microsoft.com/en-us/power-platform-release-plan/2021wave1 Ulrikke Akerbæk @UlrikkeAkerbk https://ulrikke.akerbak.com/ Franco Musso @cr...
When NOT to use Power Apps Portals and other updates
December 11, 2020 19:07 - 42 minutes - 34.2 MBColin Vermander @koolin_ Nick Doelman @readyxrm Nicholas Hayduk @Engineered_Code Configure Azure AD B2C Provider: https://powerapps.microsoft.com/en-us/blog/power-apps-portals-configure-azure-ad-b2c-provider-for-portals-in-a-new-way-preview/ JQuery Update: https://support.microsoft.com/en-us/help/4594428/portal-9-2-10-x-breaking AlexaCRM: https://alexacrm.com/ Portal Connector: https://www.crmportalconnector.com/ Sponsored by 365.Training
Microsoft Dataverse
November 26, 2020 13:09 - 24 minutes - 19.5 MBIn today's podcast, Joel Lindstrom and George Doubinski talk about Dataverse, the new name of Common Data Service. Microsoft has also renamed some of the CDS components. Entities are now tables, Option Sets are now choices, and fields are not columns. These new names may be confusing for long time platform users, but they move the platform to be more consistent with other platforms and will help makers moving from SharePoint to Dataverse, as the naming is now consistent.
Fall into Portals Virtual Conference Recap
November 06, 2020 14:42 - 40 minutes - 32.1 MBNick, Colin and Nick discuss the recent Fall into Portals Virtual Conference and recap the incredible content. Fall into Portals Recording: https://365.training/Courses/Detail/Fall_PowerAppsPortals Content Publishing on Portals using multi-language: https://www.youtube.com/watch?v=L6EDgqgk9G8&t=317s Colin Vermander @koolin_ Nick Doelman @readyxrm Nicholas Hayduk @Engineered_Code Sponsored by 365.Training
In-line code editor and Project Oakdale
October 29, 2020 11:57 - 38 minutes - 31.1 MBIt's autumn in the the US, the leaves are falling, and we are back with another episode of CRM Audio. In today's episode, Joel Lindstrom, George Doubinski, and Shawn Tabor talk about George's new in-line code editor function for Power Automate--how does it work, why would you want to use it over plain expressions, and is it secure? We also get into Oakdale, the new light version of Common Data Service included in Microsoft Teams. After using it for several weeks, how does it compare with...
Connection References
September 28, 2020 13:40 - 23 minutes - 19 MBMicrosoft released a public preview of Connection References, which store Power Automate (and some Power App) connections in solutions, and prompt for connection when the solution is moved to another environment. This is a big deal because currently connections are not moved with solutions, which means that Power Automate flows are not connected after the solution is moved, and editing flows in Production environments are tedious and cause problems with ALM processes. This change is also...
Power Apps portals webAPI and virtual conferences
September 20, 2020 12:25 - 31 minutes - 25.1 MBColin, Nick and Nick are back from summer vacation and chat about the portals WebAPI currently in public preview. Portals WebAPI (Microsoft Docs) 2020 is the year of virtual conferences, and Power Apps portals are no exception with Power Portals Saturday and Fall/Spring into Portals conferences. Power Portals Saturday (YouTube Playlist) Fall into Portals Colin Vermander @koolin_ Nick Doelman @readyxrm Nicholas Hayduk @Engineered_Code Sponsored by 365.Training
Getting ready for DynamicsCon with Jon Stypula
August 20, 2020 11:41 - 34 minutes - 27.7 MBThis week Jon Stypula from Dynamic Consulting joins CRM Audio to talk about the DynamicsCon virtual conference coming up on September 9-10. Watch this episode on YouTube at https://youtu.be/lyL9dSO3wfc. Find out how DynamicsCon is different than other Power Platform virtual events. Who is paying for it, and how the money will be spent. You can register for DynamicsCon at https://dynamicscon.com/ Connect with Jon Stypula on LinkedIn: https://www.linkedin.com/in/jonstypula/
What's new with RPA in Microsoft Power Automate
August 14, 2020 13:05 - 51 minutes - 41.3 MBRPA is getting a lot of buzz these days, but what does it really mean? Today Cody Erickson from Microsoft (and formerly Softmotive) joins CRM Audio, along with Joe (Flow Joe) Unwin, to discuss RPA: Why did Microsoft acquire Softmotive when they already had RPA? How can Power Automate customers use Softmotive RPA today? When should you use RPA (and when should you not use RPA? Setting proper expectations for RPA deployments Using RPA to empower users -Common RPA mistakes Links: C...
Notifications in Dynamics 365
August 10, 2020 12:41 - 29 minutes - 23.8 MBIn this Service based episode of CRM Audio, Shawn & Sarah talk about how notifications within Dynamics 365 aren't just emails anymore! They talk about how notifications can be more actionable and meaningful for Dynamics 365 users! Also, Shawn talks about the upcoming Field Service Bootcamp coming to 365 Saturday on August 12-15! 365 Saturday - Field Service Bootcamp (August 12-15) https://events.powercommunity.com/field-service-bootcamp-2020/# Sarah Jelinek on Twitter: ht...
Are you an app person or a flow person?
August 07, 2020 12:33 - 24 minutes - 19.3 MBIt’s been my observation that with a few notable exceptions, people in the Power Platform community primarily focus on Power Apps or on Power Automate. Lots of people will use both, but generally, people are more “app people” or “flow people.” I don’t have a strong preference between the two, and I regularly use and enjoy both platforms, but I’ve had conversations with people in the community that say something along the following lines: Flow Person: “I love Power Automate, but Power App...
What is Dataflex
July 30, 2020 04:30 - 27 minutes - 22 MBLast week at Microsoft Inspire, Microsoft announced DataFlex, a light version of Common Data Service that will be included with Microsoft Teams and make it easy to build low-code applications inside of Teams with simplified security. They also announced that CDS will be rebranded as DataFlex Pro. Joel, George and Shawn discuss what this change means, along with the confusion over the name. 9ejNL9yutzhpz0cyc6Ed
Why Power Apps Portals needs an API
July 21, 2020 00:56 - 22 minutes - 18.1 MBNew in preview, Microsoft has released a CRUD API for Power Apps Portals. Why do we need this when Common Data Service already has a web API? Hint: It's not for integration, it's for user experience. See the official documentation here: https://docs.microsoft.com/en-us/powe...
Power Apps portals 2020 Release Wave 2 Updates
July 09, 2020 08:00 - 30 minutes - 24.4 MBWhile Colin is off in the wilderness on vacation, Nick and Nick discuss the features announced in the Power Platform 2020 Wave 2 Release plans. Nick Hayduk @Engineered_Code Nick Doelman @readyxrm
We react to the Power Platform and Dynamics 365 Release Plan Wave 2
July 08, 2020 19:35 - 1 hour - 51.3 MBMVP's Shawn Tabor and Joel Lindstrom review the top announcements in the Power Platform and Dynamics 365 Release Notes Wave 2. Power Apps Portals PCF Controls Model-driven search enhancements Canvas pages Power Automate Power Virtual Agent Dynamics 365 Sales Dynamics 365 Marketing Customer Insights Dynamics 365 Service
Training, Certifiaction, and Brain Dumps with Julie Yack
July 02, 2020 07:13 - 36 minutes - 29.4 MBJulie Yack joins CRM Audio today to talk about brain dumps, and why you should avoid them when studying for Microsoft certification exams. Brain dumps are unauthorized copies of certification test questions and answers. If you use brain dumps you are violating the terms of your certification, and you are selling yourself short. Julie talks about how Microsoft's certification and training options have improved over the years and how to prepare for certification the right way. LInks: M...
Field Service Mobile with Dian Taylor
June 28, 2020 00:17 - 23 minutes - 19.1 MBIn this episode, Shawn is joined by Dian Taylor, Director – TMC for Business Apps with RSM US to talk all about Field Service Mobile! They talk about the key differences between the two apps (1st party Microsoft and the Microsoft Field Service Woodford based app), where there is a fit for both and what the future holds for the new Field Service Mobile app! Dian and Shawn also talk about the Dynamics Community and how they both love being a part of this great family. Dian on Twitter: ht...
At Your Service: Preview features in field service
June 21, 2020 22:47 - 30 minutes - 24.4 MBIn this episode, Shawn (@crmhobbit) and Sarah (@SarahJND) talk about how to access Public Preview features within Dynamics 365 Field Service as well as how to enable the new Schedule Board, currently in Public Preview. Watch this episode on the CRMHobbit YouTube channel (demo enabling the new Schedule Board at the 9:30 mark) : https://youtu.be/gohUVmO5vKc How to install preview features for Dynamics 365 Field Service: https://docs.microsoft.com/en-us/dyna... How to preview the new sche...
Power Apps portals Tools with Jim Novak
June 02, 2020 09:00 - 58 minutes - 46.6 MBColin, Nick H and Nick D (CNN) chat with MVP Jim Novak about tools used when working with Power Apps portals projects. Jim Novak is a Technical Architect with deep experience with Dynamics CRM/xRM and custom .NET application development working in projects for the United States government, education and healthcare industries. Twitter: @crmdevjim Website: https://futurezconsulting.com/ LinkedIn: https://www.linkedin.com/in/jamesnovak/ Other links: https://www.xrmtoolbox...
Teams + Power Platform as a platform
May 31, 2020 19:27 - 29 minutes - 24.1 MBAt Build 2020, Microsoft highlighted Microsoft Teams as a platform, and announced lots of new enhancements to the integration between Power Platform and teams, including making it easier to build Power Automate flows for Teams and integrate model-driven apps with Teams, and more easily publish Power Virtual Agents with Teams. https://www.forbes.com/sites/moorinsights/2020/05/27/spotlight-on-teams-as-a-platform-at-virtual-microsoft-build-2020/#12ce03631f14 On today's episode of CRM Audio, ...
At Your Service: Pandemia and Customer Service
May 25, 2020 12:57 - 26 minutes - 21.8 MBIn this episode, Shawn & Sarah talk about the pandemic and how it has affected opportunities to present to the community. Sarah discusses a virtual session she held at D365UG Focus on optimizing Customer Service implementations and the blog article that supports it: https://sarahjelinek.com/2020/05/19/create-a-case-with-the-email-body-in-the-case-description-field-in-dynamics-365/
Role of Solution Architect in Power Platform Projects
May 23, 2020 13:37 - 1 hour - 76.5 MBThis is a special episode of CRM Audio with MVP's Gus Gonzalez, Neil Benson, and Joel Lindstrom. In this episode we dig into what the role of solution architect means and how it has changed in Power Platform projects with the shift to agile deployment methodologies. This episode is being simultaneously released on their podcasts, the CRM MVP Podcast and Scrum Dynamics, and I encourage you to subscribe to both. See full show notes at https://customery.com/50.
API Limits and Throttles in Power Platform with Sean McNellis
April 12, 2020 14:35 - 1 hour - 92.2 MBThis episode is brought to you by Maplytics by Inogic. Today we are joined by return guest Sean McNellis, Principal PFE with Microsoft. Topics in this episde Changes to the pfe PowerShell libraries and .Net Core Service protection throttles and the reason for them Tips for building future friendly code and limiting API calls Covid-19 driving digital transformation and decoupling things that have always been combined and driving low-code for business agility. Changes in the maker ...
Power Apps Portals Webforms, Virtual Entities and Local Authentication
April 05, 2020 15:06 - 37 minutes - 30.2 MBNick, Nick and Colin practice social distancing and chat from their home offices about MVP summit, Web Forms, Virtual Entities, Local Authentication and other Power Apps Portals stuff. Show notes: Colin's post on web forms: https://colinvermander.com/2020/03/09/power-apps-portals-web-form-ideas-desired-improvements/ Nick Hayduk's Portals Community Call: https://www.engineeredcode.com/portals-community-call Nick Doelman's Power Apps Portals online class: https://powerplatformlearning...
Imposter syndrome and cats with Emma D'Arcy
April 03, 2020 18:48 - 27 minutes - 22.5 MBThis episode is brought to you by Maplytics by Inogic and D365UG. This week we talk with Emma D'Arcy all about what it means to deal with Imposter Syndrome and how it does indeed get better! Shawn & Emma talk about their own struggles and how the Dynamics Community has helped them not only overcome, but flourish and help to elevate others. They also talk a little bit about cats... Emma D'Arcy on Twitter: @tattooedcrmgirl Emma's Imposter Syndrome session from Scottish Summit: https://ww...
Power Platform update and deprecation deadlines are delayed
March 30, 2020 21:01 - 41 minutes - 47.8 MBThis episode is brought to you by Inogic and their new Kanban Board for Dynamics 365 and Power Platform. James Phillips recently wrote a blog post "Our commitment to customers to help ensure business continuity" where he detailed plans to delay mandatory end of support and deprecation deadlines to remove pressure from customers and partners during this stressful time. 2020 Wave 1 will still be released in April, but mandatory updates will be delayed until May or June. Team member license e...
Working from home, To-Do, and PowerPoint Coach
March 25, 2020 21:38 - 38 minutes - 30.7 MBIn today's episode of ProdCast, (brought to you by Inogic), Matthew Anderson and Joel Lindstrom share their tips for working from home and review some recent updates to their favorite productivity tools, including on how PowerPoint can help improve your speaking skills through AI. Discussed on the show: Uplift desks Jabra GN PowerPoint Coach To-Do "My Day" view Quickly create tasks from Outlook Web
What you need to know about D365 and Power Platform Wave 1 2020
March 21, 2020 12:34 - 53 minutes - 74.2 MBThis episode is brought to you by Inogic and their new Kanban Board for Dynamics 365 and Power Platform. Wave 1 2020 for Power Platform and Dynamics 365 is right around the corner. In today's episode, Joel Lindstrom and Shawn Tabor cover what you need to know and how to prepare for the update. Topics covered: Team member license enforcement Dynamics 365 Sales Product visualize Dynamics 365 Customer Service Dynamics 365 Field Service Dynamics 365 Marketing Power Apps Power ...
Everybody should use CDS
March 06, 2020 15:29 - 59 minutes - 54.2 MBThis episode is brought to you by Inogic and their new Kanban Board for Dynamics 365 and Power Platform. The coronavirus COVID-19 has changed the technology world. People are working remotely, conferences are canceled. On this podcast, we talk about the changes to D365UG Summit Barcelona, MVP summit, and other conferences. To help organizations combating the crisis, Microsoft is making the premium push notification adapter for Power Apps available for free to all users, and they have al...
Power Apps Portals - What if we were Program Managers at Microsoft
February 23, 2020 16:55 - 52 minutes - 43.8 MBGus Gonzalez started a series of podcasts giving an overview of what he would do if he were the program manager for some of the Dynamics 365/Power Platform products. This the portal edition where Colin, Nick and Nick discuss the new features and options they would add to portals if they were program managers (with unlimited budget and resources) What is your wish list item? https://ideas.powerapps.com Our Twitters: Colin Vermander: @koolin_ Nick Hayduk: @Engineered_Code Nick Doel...
Learning and certification productivity
February 18, 2020 17:54 - 39 minutes - 31.8 MBThis episode is brought to you by Inogic. Check out their new Kanban visualization for Dynamics 365 and Power Platform. Learning is important. Joel has started a bi-weekly LinkedIn newsletter about learning--why it is important to be a life-long learner, choosing a learning goal, and tools to help learning. On the podcast we discuss our learning goals. Matthew Anderson has also been pursuing certification, and he talks about his strategies for learning and test-taking. Other topics in ...
Power Apps Portals - 2020 Wave 1 Release Plan
February 12, 2020 11:00 - 46 minutes - 39.1 MBThe Power Platform 2020 Wave 1 release plan has been published! Also announced is the WS-trust and organizationserviceproxy deprecation, which as a big impact on xRM Community edition, Microsoft open source and Adxstudio v7 portals. Join Nick Doelman, Colin Vermander and new permanent host Nick Hayduk as they discuss these new features and changes. Release Plan: https://docs.microsoft.com/en-us/power-platform-release-plan/2020wave1/ xRM Portals Community Edition Open Issue https...
Application Lifecycle Management (ALM) in Dynamics 365 F&O
February 03, 2020 02:25 - 50 minutes - 40.4 MBThis episode is brought to you by Maplytics by Inogic and D365UG. This week we are re-joined by MVP Sukrut Parab and Sr. Architect Satish Panwar to talk about what you need to know about ALM best practices for a Dynamics 365 F&O deployment. Phases of ALM Why you need to use a good ALM process Manual vs. automated deployments Automated testing Can ALM work with other systems than DevOps? Common mistakes Common environment and deployment strategies Useful links: Build and Tes...
Customer Service or Salad Cream with Sarah Critchley
January 11, 2020 02:48 - 34 minutes - 27.5 MBThis episode is brought to you by D365UG. Sara Critchley joins Shawn Tabor to talk about customer service (after they finish talking about food). Why is customer service important? How has customer service in Dynamics 365 changed in recent years? Where should you start? The changing world of omnichannel. Why can't Flow Joe get any balsamic vinegar kettle crisps in Canada? Please join the conversation and tell us what you think. What have your best and worst customer service exp...