Artificial intelligence and insurance, part 1: AI’s impact on the insurance value chain

Critical Point

English - September 25, 2023 18:00 - 34 minutes - 23.4 MB - ★★★★★ - 17 ratings
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Previous Episode: How extreme heat affects insurance—and how the industry can respond

Next Episode: Artificial intelligence and insurance, part 2: Rise of the machine-learning models

Artificial intelligence has been the buzz term of 2023, evolving at a pace unimaginable when Milliman launched this podcast five years ago. For this 50th episode of Critical Point, we gathered a group of our AI experts to discuss how the technology is poised to reshape the insurance value chain, from hiring practices and actuarial modeling to customer service and communication.

You can read the episode transcript on our website.