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Critical Point

57 episodes - English - Latest episode: 18 days ago - ★★★★★ - 17 ratings

Objectivity matters. Today, more than ever. With no agenda, other than getting it right, Milliman’s Critical Point podcast takes a deep dive into subject matter that affects the health and well-being of people across the globe, from healthcare to retirement security, flood insurance to autonomous vehicles. Through a team of professionals ranging from actuaries to clinicians, technology specialists to economists, Critical Point examines the inherent challenges – and innovative solutions – that Milliman consultants encounter through their daily work around healthcare, employee benefits, risk management, technology, investment consulting, insurance, and financial services.

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Episodes

Are corporate pension plans making a comeback?

March 11, 2024 17:00 - 19 minutes - 13.7 MB

For decades, companies with traditional pensions have been freezing those plans and replacing them with defined contribution options to help their employees save for retirement. But IBM made headlines when it restored its defined benefit program in early 2024. Three Milliman pension actuaries discuss this choice, new hybrid DB plan designs, and how plan sponsors can avoid the mistakes that led them to close their pension plans in the first place. You can read the episode transcript on our we...

Growing the actuarial profession in the developing world: Where the UNDP-GAIN initiative stands after one year

December 05, 2023 23:00 - 41 minutes - 28.4 MB

Actuaries are vital to the insurance industry and national economies, but the profession is still emerging in many developing countries. That’s why Milliman and the United Nations Development Programme have launched a program to increase actuarial capacity around the world. In this episode, five Milliman volunteers reflect on the initiative’s first year and their work in 10 countries, from Nigeria to Nepal. You can read the episode transcript on our website.

Artificial intelligence and insurance, part 2: Rise of the machine-learning models

October 16, 2023 20:00 - 38 minutes - 26.4 MB

In our second Critical Point episode about AI applications in insurance, we drill down into the topic of machine learning and particularly its evolving uses in healthcare. Milliman Principal and Consulting Actuary Robert Eaton leads a conversation with fellow data science leaders about the models they use, the challenges of data accessibility and quality, and working with regulators to ensure fairness. They also pick sides in the great debate of Team Stochastic Parrot versus Team Sparks AGI....

Artificial intelligence and insurance, part 1: AI’s impact on the insurance value chain

September 25, 2023 18:00 - 34 minutes - 23.4 MB

Artificial intelligence has been the buzz term of 2023, evolving at a pace unimaginable when Milliman launched this podcast five years ago. For this 50th episode of Critical Point, we gathered a group of our AI experts to discuss how the technology is poised to reshape the insurance value chain, from hiring practices and actuarial modeling to customer service and communication. You can read the episode transcript on our website.

How extreme heat affects insurance—and how the industry can respond

August 21, 2023 16:00 - 25 minutes - 17.5 MB

Insurers are feeling the heat as another record-breaking summer finally cools off. In this episode of Critical Point, Milliman leaders Rich Moyer, Garrett Bradford, and Andi Shah—who have studied the impact of extreme heat from the Middle East to Europe to North Carolina—discussed the ramifications on property, workers’ compensation, health, and other types of insurance. They also talk about data, including available sources for measuring heat risk now, and the data they would like to see to...

Could pensions save big this year? Experts weigh in on 2023 PBGC premiums

August 10, 2023 18:00 - 13 minutes - 9.6 MB

After 2022’s rollercoaster of soaring interest rates and plunging investment returns, sponsors of single-employer defined benefit plans face a key choice as they calculate the 2023 variable rate premium they’ll pay to the Pension Benefit Guaranty Corporation (PBGC). Milliman pension actuaries Casey Baldwin and Ryan Cook spoke with Nina Lantz about using the full yield curve, not being afraid of the five-year lock-in, and how switching from the alternative calculation method to the standard m...

Inclusivity in employee benefits: DE&I concerns in plan design and communication

June 16, 2023 17:00 - 23 minutes - 16.3 MB

As companies embrace diversity, equity, and inclusion (DE&I) efforts, many are realizing their benefit policies and communications can help address health inequities and be more inclusive. From modernizing the language in plan documents, to simplifying fertility care for same-sex couples, to not showing a skinny marathoner in the ads for your fitness challenge, Milliman’s Chief DE&I Officer joined health benefits experts to discuss how plan sponsors can help make sure all beneficiaries get t...

SECURE 2.0, Part 2: How the new retirement law affects single-employer defined benefit plans

May 23, 2023 18:00 - 20 minutes - 14.4 MB

In this companion episode to our look at SECURE 2.0 and defined contribution (DC) plans, Milliman employee benefits expert Nina Lantz explores how the new retirement law affects single-employer pensions. She talks with Milliman Consulting Actuary William Strange about what it means for retirement that life expectancy is rising more slowly, how companies can incentivize long-term employees, and why a reduction in insurance premiums could make corporate pension plan sponsorship appealing again...

SECURE 2.0, Part 1: Tips for DC plans navigating contribution changes

May 23, 2023 18:00 - 23 minutes - 15.9 MB

When the SECURE 2.0 Act passed in late 2022, it introduced 92 provisions affecting retirement plans—and created a long to-do list for plan professionals. In this episode of Critical Point, Milliman employee benefits expert Nina Lantz talks with Brandy Cross, our director of defined contribution (DC) plan compliance, about how DC plans are coping.  Learn which provisions plan sponsors are addressing first, and why it’s OK to wait before making plan changes. Plus, don’t miss Nina’s companion ...

The COVID-19 emergencies are ending. What does that mean for health plans?

April 25, 2023 20:00 - 20 minutes - 14.2 MB

More than three years after the coronavirus shut down the world, the Biden administration announced in early 2023 the end of the U.S. National Emergency and the Public Health Emergency, two declarations that had mandated health insurance coverage of COVID-19 tests and vaccines, among other requirements. As these regulations are now rolled back, what does that mean for employer-sponsored health plans?  In this episode of Critical Point, Milliman health experts discuss the implications, from ...

Rising sea levels, rising rents: How climate change will displace communities

March 15, 2023 21:00 - 22 minutes - 15.8 MB

As climate change causes more storms and floods, residents of coastal areas are being forced to move inland—driving up rents and displacing current residents of those regions. Milliman recently studied this issue in a paper called “Climate Displacement in New York City: Making Space for Our Neighbors,” published with Rebuild by Design, a nonprofit that helps communities build resilience. On this episode of Critical Point, two of the study authors discuss the groups most at risk, designing Ma...

Milliman at 75 – An interview with the firm’s first female principal

March 01, 2023 15:00 - 34 minutes - 24 MB

Hear from Milliman’s first female principal, Peggy Pearson, about her path from homemaker (and home economics major) to actuarial leader, all while breaking through the cultural barriers of the time. In honor of Milliman’s 75th anniversary, Peggy sits down with current Milliman principals Angela Bolduc and Kim Guerriero to discuss how she “got into actuarial work on a dare,” her experience as a female leader in a primarily male-dominated field, and what has changed – and still needs to chang...

Church retirement plans: A look at the Diocese of Fort Worth

February 15, 2023 21:00 - 20 minutes - 14.3 MB

Church retirement plan sponsors face unique considerations. While helping to position their clergy and other plan members for a secure future, they also must stay competitive across the wider benefits landscape to recruit and retain lay employees. For a look at how one diocese manages these pressures, Milliman actuaries Jake Pringle and Delbert Zamora sat down with Gary Patton, HR director for the Diocese of Fort Worth, Texas. You can read the episode transcript on our website.

From AI to astronauts’ insurance: A look at the latest insurtech trends

October 25, 2022 14:00 - 19 minutes - 13.7 MB

Insurtech never stops evolving. In this episode of Critical Point, Milliman actuaries Sheri Scott and Robert Eaton discuss recent trends they’ve seen and opportunities on the horizon--everything from new motion data and technology for improving the customer experience, to coverage for emerging risks including autonomous trucks, cryptocurrency, and even space travel. You can read the episode transcript on our website.

VM-20 for principle-based reserving: Tales from the front office

September 07, 2022 11:00 - 42 minutes - 29 MB

The VM-20 requirement is no longer hypothetical—it’s here, and it’s had a big impact on principle-based reserving for the life insurance industry. In this episode of Critical Point, we hear how experts are coping. Michael McCarty from Legal & General America shares the direct carrier’s side, while Laiping Wong-Stewart from RGA brings the reinsurer’s perspective. They are joined by Milliman actuaries Uri Sobel and Paul Fedchak in a conversation about the challenges and successes surrounding a...

Surprises and obstacles SECURE 2.0 could present for plan sponsors and HR professionals

August 08, 2022 20:00 - 14 minutes - 10 MB

Learn how SECURE 2.0 could derail or reduce participant contributions, and what plan sponsors and HR professionals need to know about this potential regulation. In this episode of Critical Point, Milliman’s Jason Brantley sits down with Charles Clark and Karina Guerrero to talk about surprises in SECURE 2.0 and some of the details below the headlines. They’ll discuss the impact to required minimum distributions (RMDs), catchup contributions, and what this means for companies with non-full-ti...

Regulatory reviews around principle-based valuations

July 18, 2022 13:00 - 37 minutes - 25.6 MB

Hear real-life experiences and get an “inside the company” look at the regulatory examination of principles-based reserve valuations for life insurers. PBR is a new method of determining U.S. statutory reserves in life insurance that better quantifies product risks. Milliman’s Karen Rudolph sits down with Catherine Murphy from John Hancock and Sarah Theis from WoodmenLife, qualified actuaries who will share firsthand experiences around the regulatory review of PBR valuations within their res...

Global benefits in 2022 – A conversation with Microsoft’s Vicky Nevin

May 10, 2022 15:00 - 31 minutes - 21.9 MB

In this one-on-one conversation with Vicky Nevin, Microsoft’s head of international compensation and benefits, learn how a leading multinational organization is approaching its compensation and benefits strategy and overcoming global challenges. Vicky speaks with Milliman / MBWL global EB leader John-Paul Augeri to share perspectives and priorities for benefits leaders during this time of global change. You can read the episode transcript on our website.

The workplace has changed, how will the supplemental benefits market change with it?

March 07, 2022 20:00 - 31 minutes - 21.5 MB

Learn about five trends and creative approaches heading into 2022 for supplemental health benefits. Strategy consultant Christin Kuretich fuses Milliman market intel with a broader lens on society and the shifting nature of the workplace, to make some educated predictions on what we will see change and evolve in the voluntary benefits market. From mental health benefits to pet insurance and product design disruption, Christin gives a high-level overview on emerging approaches to supplemental...

The workplace has changed, how will the supplemental benefits market change with it?

March 07, 2022 20:00 - 31 minutes - 21.5 MB

Learn about five trends and creative approaches heading into 2022 for supplemental health benefits. Strategy consultant Christin Kuretich fuses Milliman market intel with a broader lens on society and the shifting nature of the workplace, to make some educated predictions on what we will see change and evolve in the voluntary benefits market. From mental health benefits to pet insurance and product design disruption, Christin gives a high-level overview on emerging approaches to supplemental...

Pension risk hibernation – an alternative to annuity buyouts

October 26, 2021 21:00 - 12 minutes - 8.38 MB

For corporate financial officers who are considering a pension annuity buyout, there’s an opportunity cost to 100% risk transfer, as Milliman’s Zorast Wadia and Bret Linton discuss on this episode of Critical Point. With the passage of the COVID-19 stimulus, many CFOs and plan sponsors likely see the second half of 2021 as an opportune time to de-risk their company’s pension liabilities; but pension risk transfer via an annuity buyout creates the potential to leave money on the table. This e...

Why did the flu disappear in 2020?

September 27, 2021 18:00 - 31 minutes - 21.4 MB

In fall 2020, due to the Covid-19 pandemic and the looming flu season, public health experts feared the possibility of a “twindemic”—a one-two punch of Coronavirus plus influenza. But that year, flu cases hit historic lows. The so-called twindemic never happened. Milliman health care expert Ellyn Russo discusses why the volume of flu cases decreased, and what health care systems can learn from this phenomenon. You can read the episode transcript on our website.

Understanding IRS guidance Notice 2021-48 under the American Rescue Plan

August 13, 2021 16:00 - 14 minutes - 9.77 MB

In late July, the IRS provided additional guidance on changes to single-employer defined benefit pension plan cash contribution rules under the American Rescue Plan. In this episode of Critical Point, Milliman pension consultants Charlie Clark and Casey Baldwin break down the guidance and what it means for pension plans and their plan sponsors. Baldwin and Clark discuss the implications for interest rate relief, amortization rates, prefunding balances, and written elections, among other thin...

Understanding IRS guidance Notice 2021-48 under the American Rescue Plan

August 13, 2021 16:00 - 14 minutes - 9.77 MB

In late July, the IRS provided additional guidance on changes to single-employer defined benefit pension plan cash contribution rules under the American Rescue Plan. In this episode of Critical Point, Milliman pension consultants Charlie Clark and Casey Baldwin break down the guidance and what it means for pension plans and their plan sponsors. Baldwin and Clark discuss the implications for interest rate relief, amortization rates, prefunding balances, and written elections, among other thin...

Long-term care insurance and the benefits and challenges of aging-in-place

July 19, 2021 21:00 - 25 minutes - 17.7 MB

When it comes to long-term care, what are some of the benefits and challenges of aging-in-place services, and how can these work hand-in-hand with long term care insurance? In this episode of Critical Point, Milliman’s Robert Eaton and Missy Gordon are joined by Char Hu, founder and CEO of The Helper Bees, a healthcare insurtech company that offers care concierge services for LTCI carriers and health plans. The three experts discuss trends in the LTCI market, the rise of virtual care, and ho...

How the American Rescue Plan Act can impact single and multiemployer pension plans

April 19, 2021 18:00 - 19 minutes - 13.4 MB

Milliman pension experts Charlie Clark, Vanessa Vaag, and Grant Camp discuss how the American Rescue Plan Act may impact single and multiemployer pension plans, and why pension funding has been integrated into the bill. The conversation ranges from the $86 billion special financial assistance for multiemployer plans, good faith compliance, and what plan sponsors should to consider when taking potential action as a result of ARPA. You can read the episode transcript on our website.

Understanding the impact of flooding on mortgage risk

April 07, 2021 17:00 - 28 minutes - 19.9 MB

Flooding stands out among other natural catastrophes because of the risk it poses to the financial health of the average U.S. homeowner. In this episode, Milliman flood risk experts Dave Evans and Cody Webb are joined by Andrew Netter from Milliman’s mortgage group and Brand Katz from KatRisk to discuss the relationship between flood insurance and mortgage risk, and how that risk can impact financial instruments designed to cover mortgage default exposure. You can read the episode transcrip...

How has the COVID-19 pandemic affected mental health in America?

January 12, 2021 18:00 - 27 minutes - 19.1 MB

The COVID-19 pandemic has spurred—and aggravated—a range of mental health and substance use issues in the United States. In this episode, Milliman’s Stoddard Davenport talks with host Lesley Pink about how different populations are faring on the mental health front, how the rising demand for mental health services is being met, and how recent statistics reveal the depth of the problem in this country. You can read the episode transcript on our website.

Telehealth in the time of COVID

September 10, 2020 19:00 - 41 minutes - 28.8 MB

COVID-19 has dramatically increased the use of telehealth services across the U.S. In this episode, Milliman’s Susan Philip sits down with Mei Kwong, executive director of the Center for Connected Health Policy, to discuss some of the biggest changes to telehealth in 2020, including regulatory changes around reimbursement and access, provider usage, and ways in which the service has been an integral part of healthcare during the global pandemic. You can read the episode transcript on our web...

COVID-19 and the mortgage credit risk market

July 17, 2020 13:00 - 23 minutes - 16.2 MB

COVID-19 has had far-reaching economic implications, but what does the pandemic mean for the U.S. mortgage market? On this episode of Critical Point, Milliman’s Mike Schmitz from the firm’s mortgage practice, and Chris Harner from Milliman’s Cyber Risk Solutions group, discuss the impact of the pandemic on mortgage defaults and the credit risk market. While unemployment spiked and remains high, Schmitz notes that mortgage risk is much more sensitive to home prices than unemployment rates, an...

The promise and challenge of using AI for lung cancer detection

June 05, 2020 16:00 - 37 minutes - 25.6 MB

Artificial intelligence (AI) along with low-dose CT scans hold promise for the early detection of lung cancer, but there are challenges that come with scaling up this new technology. In this episode of Critical Point, Milliman’s Bruce Pyenson is joined by Jim Mulshine, a thoracic medical oncologist who spent 25 years at the National Cancer Institute and is now with Rush Medical Center. He outlines the promise AI holds in sifting through the reams of digital information from a CT scan to effi...

What the CARES Act means for retirement plans

May 11, 2020 18:00 - 25 minutes - 17.7 MB

The CARES Act – which stands for the Coronavirus Aid, Relief, and Economic Security Act – has sweeping implications for both defined benefit (DB) and defined contribution (DC) retirement plans in the U.S. From distribution and loan relief for qualified individuals on the DC side, to deferral and election options for single-employer plans on the DB side, the CARES Act is intended to provide fast and direct economic assistance for workers and plan sponsors across the country. On this episode o...

Managing the costs and risks of black lung disease

May 06, 2020 13:00 - 26 minutes - 17.9 MB

Black lung disease presents a significant, long-term liability exposure for coal companies, risk pools, and governments – a liability complicated by climate change and its effects on the industry.  After the number of reported cases declined in the late 1990s, a recent CDC report indicates that trend has reversed and that cases of black lung in miners are the highest they've been since recordkeeping began in the early 1970s. In this episode of Critical Point, Milliman consultants Christine F...

COVID-19 and life insurance risk management

April 29, 2020 19:00 - 23 minutes - 16.2 MB

At the heart of effective risk management is the ability to manage tail events, and the COVID-19 pandemic is raising some quite profound questions for risk practitioners in the life insurance industry. On this episode of Critical Point, Milliman consultants Anthony Dardis, Ariel Weiss, and Chloe Lau discuss enterprise risk management and emerging issues that life insurers may need to confront in the face of the global pandemic, including stress testing and operational risk. You can read the...

COVID-19 and the implications on healthcare costs

April 13, 2020 15:00 - 25 minutes - 17.8 MB

The COVID-19 pandemic will have far-reaching implications for both short- and long-term healthcare costs in the U.S., as Milliman consultants Pamela Pelizzari, Stoddard Davenport, Doug Norris, and Matt Kramer discuss on this episode of Critical Point. For the past month, Milliman consultants have been building actuarial models to better understand what costs could look like for consumers, hospitals, and to the healthcare system overall. While there are more questions than answers at this ear...

Cyber in emerging markets

March 30, 2020 16:00 - 24 minutes - 17 MB

Managing cyber risk in emerging markets such as South Africa comes with its own unique challenges and opportunities, as Milliman’s David Kirk and Chris Harner discuss in this episode of Critical Point. Insurers and companies are confronting varying levels of preparedness, with outstanding questions around how to best understand, measure, and quantify the cost of cyber risk and then communicate these metrics to their boards. Harner and Kirk discuss top-of-mind issues such as hardware and soft...

Lessons from healthcare systems around the world

March 06, 2020 15:00 - 35 minutes - 24.7 MB

Every country has its own, unique healthcare system, but within these disparate systems there are shared approaches that cross borders and languages. This next episode of Critical Point, which is based on a series of papers by Milliman experts around the world, explores some of those commonalities and shared approaches that we see in healthcare systems globally, and tackles topics such as population health management, risk equalization, and wellness programs in different countries. You can r...

Dental insurtech: insurance trends for care and coverage

October 14, 2019 19:00 - 21 minutes - 14.5 MB

New trends in dental care and insurance coverage are aimed at improving the patient experience, as Milliman’s Joanne Fontana discusses on this episode of Critical Point. According to the American Dental Association, one-third of adults in the U.S. lack dental insurance, but emerging technologies such as ‘smart’ toothbrushes, teledentistry, and dental therapists are introducing new methods of care, and dental insurtech is rising to meet this changing landscape. You can read the episode trans...

The future of flood insurance

September 03, 2019 16:00 - 32 minutes - 22.3 MB

What if, in the future, homeowners had a flood risk score, like a credit score? In this episode of Critical Point, Milliman consulting actuaries Nancy Watkins and John Rollins discuss flood risk, and what flood insurance could look like in the future. They address some of the public misconceptions about flood insurance coverage, the rise of the private market, and what this market could look like decades from now. You can read the episode transcript on our website.

How pensions in America have changed (and should change again)

July 17, 2019 15:00 - 35 minutes - 24.2 MB

The American pension plan is in flux, but not for the first time in U.S. history. In this episode of Critical Point, Milliman consulting actuaries Kelly Coffing and Becky Sielman discuss why it’s a turbulent time for retirement security in America, and what the next generation of pension plans could – and should – look like given emerging technology and the changing nature of the U.S. workforce. You can read the episode transcript on our website.

Key takeaways for insurers managing the US GAAP Targeted Improvements

June 26, 2019 19:00 - 14 minutes - 10.3 MB

Insurance companies that issue long-duration contracts (LDTI) can expect volatility, increased data and disclosure requirements, and the potential for a new market for reinsurers thanks to recent accounting changes, according to Milliman’s William Hines and Francois Dauphin. In the latest episode of Critical Point, Milliman’s life insurance actuaries discuss key takeaways from the Financial Accounting Standards Board (FASB) Targeted Improvements to the Accounting for Long-Duration Contracts ...

Climate change, immigration, and opioids: The effect of global events on mortality

June 24, 2019 13:00 - 18 minutes - 13 MB

Global events like climate change, immigration, and the opioid epidemic have the potential to affect mortality rates, that is, the rate at which people die. Mortality rates drive many factors that affect our everyday living, like pensions, healthcare, and taxes, as Milliman principal and consulting actuary Dale Hagstrom discusses in the latest episode of our Critical Point podcast. You can read the episode transcript on our website.

HR communication for Millennials, Gen-Xers and more

May 31, 2019 17:00 - 20 minutes - 9.46 MB

What constitutes effective HR communication for Millennials, Gen-Xers, and Boomers today? In this episode of Critical Point, Heidi tenBroek, a Milliman employee communication consultant, and Jill Godschall discuss how generational differences, behavioral economics, and technology are driving change in the HR communications space. You can read the episode transcript on our website.

Could cyber risk be the next “Big Short”?

May 13, 2019 13:00 - 29 minutes - 13.4 MB

A cyberattack has the potential to disrupt the global economy, but using traditional underwriting and risk management approaches may leave insurers and businesses vulnerable to large financial losses. In this episode, Milliman’s Chris Harner and Chris Beck discuss how a cyberattack could create a scenario similar to 2008’s financial crisis, and the need for a new risk management paradigm that not only takes into account the interconnectedness of the risk, but provides a way for businesses to...

Could cyber risk be the next “Big Short”?

May 13, 2019 13:00 - 29 minutes - 13.4 MB

A cyberattack has the potential to disrupt the global economy, but using traditional underwriting and risk management approaches may leave insurers and businesses vulnerable to large financial losses. In this episode, Milliman’s Chris Harner and Chris Beck discuss how a cyberattack could create a scenario similar to 2008’s financial crisis, and the need for a new risk management paradigm that not only takes into account the interconnectedness of the risk, but provides a way for businesses to...

Shea & Anders talk blockchain (Part 3): Insurance applications

May 08, 2019 13:00 - 22 minutes - 10.4 MB

Blockchain has the potential to influence - or disrupt – the insurance industry, but implementing any new technology comes with both benefits and drawbacks. In this episode of Critical Point – the third in our series on blockchain – Milliman consultants Shea Parkes and Anders Larson begin to look at real-world blockchain applications in the health insurance space and some of the compromises that have to be made to implement it. You can read the episode transcript on our website.

What is a Critical Point anyway?

March 04, 2019 05:00 - 20 minutes - 9.54 MB

What is a critical point and why would we name Milliman’s podcast after this mathematical concept? In this episode, host Jeremy Engdahl-Johnson speaks with Milliman consultants Hans Leida and Doug Norris, who are both healthcare actuaries and math PhDs, about the concept of a critical point and how it relates to Milliman’s work. You can read the episode transcript on our website.

Shea and Anders talk blockchain (Part 2)

January 22, 2019 05:00 - 23 minutes - 10.9 MB

Using blockchain for insurance continues to grow and develop, but the technology is one with both supporters and detractors. In this episode of Critical Point – the second in our series on blockchain – Milliman consultants Shea Parkes and Anders Larson discuss hashing and public key cryptography. The two concepts are foundational to blockchain, and understanding their function is critical when thinking about how this technology might apply to the insurance industry. Shea and Anders set the s...

Puerto Rico after the hurricane: Managing Medicaid in the face of a natural disaster

January 14, 2019 05:00 - 28 minutes - 13.1 MB

Managing Puerto Rico’s Medicaid system after Hurricane Maria led to challenges not typically faced by most actuaries. In this episode of Critical Point, host Jeremy Engdahl-Johnson interviews Milliman consultant and Puerto Rican native José Carlo about his work with the Puerto Rico Health Insurance Administration (Administración de Seguros de Salud) directly following the devastation of Hurricane Maria, including Jose’s personal and professional experience on the island as everyone worked to...

Diagnosing and predicting opioid use disorder

December 19, 2018 03:00 - 19 minutes - 8.97 MB

Host Rebecca Driskill sits down with Milliman’s Stoddard Davenport and Joseph Boschert to discuss their latest research on opioid use in the United States. The conversation includes a discussion about why professionals in the field prefer the term opioid use disorder (OUD) instead of opioid addiction, and touches on the potential for OUD underdiagnoses, how advanced analytics can help predict the risk a patient may develop OUD, and how to keep discussions around this weighty topic patient-ce...