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How to Turn Your Customers Into Lifelong Fans with Joey Coleman

Podcasting Made Simple

English - September 01, 2020 10:00 - 49 minutes - 34 MB - ★★★★★ - 192 ratings
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In this episode, Alex Sanfilippo interviews Joey Coleman on the 8 phases of customer experience.

The 8 phases of the customer experience:

· Phase 1: Assess

· Phase 2: Admit

· Phase 3: Affirm

· Phase 4: Activate

· Phase 5: Acclimate

· Phase 6: Accomplish

· Phase 7: Adopt

· Phase 8: Advocate

For full show notes visit: https://creatingabrand.com/062