#001 - Quality Experience

ConveYour: On Learning & Development

English - December 13, 2019 22:00 - 14 minutes - 13 MB
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Next Episode: #002 - The Missing Piece is...Purpose

Episode #001 - Quality Experience

Introduction

Why Quality?

Hardware Driven Employees Own Their Own Devices Phones Are Powerful Social Consumer Experiences Are Quality Training Should Match

Peak Information

Information Surplus Information as a Commodity Time is Limited with Our Learners The Fastest/Highest Quality Experience Wins Amazon Example Voice Activation Example Podcast Example

User Experience

Less Conformity More Gig Economy More Contractors Less “Company Men/Women” More Remote Workers Pushing Away from Lecture Model Aligning Experiences with Consumer Desires Two-Fold Experience Fast, Easy-to-access, Mobile Friendly, Feels Great/Beautiful Design Understand the Learner

Conclusion