Stories from the IT Nation: How to Implement Customer Service Best Practices
ConnectWise Podcast Network
English - May 31, 2019 16:00 - 15 minutes - 25.9 MB - ★★★★★ - 14 ratingsTech News News Technology connectwise msp connectwisepodcastnetwork connectwisetechtalk continuum cybersecurity insidetheindustry managedservices storiesfromtheitnation Homepage Download Apple Podcasts Google Podcasts Overcast Castro Pocket Casts RSS feed
Previous Episode: Inside the Industry: Spring Cleaning—Sweep the Competition with RMM
In this episode of our Stories from The IT Nation podcast series, Alona Bolotnikova, Chief Perfectionist at Perfecting Service, and Topher Barrow, Product Marketing Manager at ConnectWise, talk about the steps and audits to put in place to measure customer service levels. Learn how to create an immediate improvement in your customer service experience by following the advice outlined in this podcast.