ConnectWise Podcast Network

Managing hiring, recruiting, regulations and company culture

Human resources continues to be a challenge for many MSPs. On our last podcast, Arlin Sorenson hosts a panel with ConnectWise Invent vendors Connectstrat, Insperity, MSP Toolshed and Password Boss to discuss this important topic. Join us as we discuss current hiring trends, the rise of the remote workforce, managing government regulations and best practices for a strong company culture. Host: Arlin Sorenson, VP of Brand & Ecosystem Evangelism at ConnectWise

ConnectWise Tech Talk: Technology for a Hybrid Work Environment

This episode of ConnectWise Tech Talk is all about technologies to support a hybrid work environment. We're joined by experts from ESET, QuickPass, IBM MaaS360 and Storage Guardian to learn how these ConnectWise Ecosystem solutions help MSPs securely and effectively manage a hybrid workforce from colleagues to customers.

Stories from The IT Nation - How Platform 24 in Sydney Australia Approaches Cybersecurity

Craig Fulton - Chief Customer Officer Rick Williams - Director at Platform 24  

ConnectWise Tech Talk: Sedona and ConnectWise

Tune in to hear from Jay Ryerse and Jason Ballard from Sadona as they discuss Sadona's Cybersecurity journey and share advice for other MSPs.  

Stories from The IT Nation - Partner Interview with Complete I.T

Join Craig Fulton and Dan Scott with special guest Simon Jefferies as they talk about Complete I.T. and his experiences with cybersecurity.

Inside the Industry: Preparing for Success in 2022

IT Nation Connect is just around the corner and soon we’ll be heading into the new year! Strategic planning to get your organization ready for execution is critical for business success. IT Nation Connect can help you identify key growth areas for your business and plan which goals you’ll be tackling next. Join us on this episode of Inside the Industry where channel veterans from TimeZest, GreatAmerica, Webroot and Clearbench share their tips and best practices for strategic planning and how...

ConnectWise Tech Talk: The Evolution of ConnectWise's Cybersecurity Portfolio

What's on the horizon for the ConnectWise cybersecurity stack? Join Raffael Marty, SVP of Cybersecurity Product Management, and Jeff Bishop, Chief Product Officer, in an enlightening conversation as they discuss the ConnectWise cybersecurity roadmap, liability, cybersecurity insurance, the threat landscape, and so much more!   https://www.connectwise.com/cybersecurityawarenessmonth

Inside The Industry: A Peek Into the Mozi Botnet and What All MSPs Should Know

Join ConnectWise's Wesley Spencer, VP, External CISO and Bryson Medlock, Manager of our Cyber Research Unit, for a fascinating discussion about botnets and Internet of Things devices. Specifically, Wes and Bryson chat about the Mozi botnet and give insight into how MSPs can and should defend themselves. Listen now and check out https://www.connectwise.com/cybersecurity/cyber-research-unit for more.

ConnectWise Tech Talk: ConnectWise's Approach to Security

Tune in to hear from Tom Greco, CISO, and Hunter Smith, Director of Compliance, as they discuss ConnectWIse's internal security practices and how we manage security vulnerabilities to our partner community. https://www.connectwise.com/cybersecurity/cybersecurity-awareness-month  

ConnectWise Tech Talk: What's new with ConnectWIse Command

Here from Topher Barrow and Dave Leclair as they discuss what is new with ConnectWIse Command as well as what updates and features you can look forward to in the future.

Inside the Industry: How VARs Can Add Recurring Revenue to Their Business Model

What does a value-added reseller need to do to add recurring revenue to their business model and become more profitable? ConnectWise's Clint Maddox and Paul Dippell lay out the details for VARs and discuss how to make the most of the existing opportunity to grow in this market.

21-CPMK-913 - How VARs Can Add Recurring Revenue to Their Business Mode

What does a value-added reseller need to do to add recurring revenue to their business model and become more profitable? ConnectWise's Clint Maddox and Paul Dippell lay out the details for VARs and discuss how to make the most of the existing opportunity to grow in this market.

ConnectWise Tech Talk: Exploring the ConnectWise Ecosystem Technologies that Drive Profitability

Ready to learn more about technologies you can leverage in your business to help drive profitability? Join us on this session of ConnectWise Tech Talks where we hear from Invent vendors SmileBack and Intermedia as they share how implementing their solutions in your organization can help drive profitability and generate more revenue for your organization

Stories from the IT Nation - Partner Led User Groups

IT Nation is excited to be starting Partner Led User Groups this year. Join us as Susan Rhodes, Lisa Desimine, and Juan Mack talk about the ins and outs of Partner Led User Groups.   Susan Rhodes - Director of IT Nation Communications Lisa Desimine - IT Nation Program Manager Juan Mack - IT Manager at Matrix Integration

Inside the Industry: Growing Your Cybersecurity Practice with ConnectWise

Description: Join Jay Ryerse, VP of Cybersecurity Sales, and Cristelle Michael, Director of Partner Marketing, to find out how the ConnectWise Partner Program for Cybersecurity can help you build or grow your cybersecurity practice. Learn more about the Partner Program here: https://www.connectwise.com/company/partner-services/partner-program

Inside the Industry: Evolution of Ransomware Tools, Tactics and Procedures

Security continues to be a top priority for MSPs. On our latest podcast, Wes Spencer hosts a panel with ConnectWise Invent vendors Bitdefender, Third Wall and Traceless to discuss the evolution of ransomware tools, tactics and procedures. We will cover third party risk, tactics threat actors employ, zero trust and how an MSP can build maturity in cyber resilience.

Inside the Industry: The Fundamentals of Operational Maturity

What does it take to be profitable as an MSP? Join ConnectWise's Clint Maddox, Paul Dippell, and Brad Schow as they discuss the fundamentals of operational maturity and how to define success in the MSP industry. Regardless of MSP size and age, there's always room to improve. Listen now!

ConnectWise Tech Talk: ConnectWise Recover Complete BDR & Acronis

Tune in to hear from Dave LeClair, Product Management Leader at ConnectWise, and JJ Jager, CRO and Board Advisor at Acronis, on the new Acronis integration into ConnectWise Recover Complete BDR and what it means for you.

Stories from The IT Nation - The Art of the Cybersecurity Risk Assessment

This content was recorded at IT Nation Secure in June 2021. Listen as our panel of cybersecurity experts, including Jay Ryerse, Wayne Selk, Drew Sanford, and Wes Spencer, take questions from a live audience and discuss why a cybersecurity risk assessment is essential for MSPs. Hint: cybersecurity is not just about the tools you're using!

ConnectWise Tech Talk: Hurricane Preparedness

Tune in as we dive into hurricane preparedness with some of our invent partners; Brian Morris from Veeam, Biren Jajal from Acronis, and Jeannine Edwards from Storagecraft.

Stories from The IT Nation - IT Nation Certify on-demand

On this week's episode of Stories from The IT Nation, join us as we discuss the latest and greatest news about IT Nation Certify. In this podcast, we were joined by Brian Kelly, partner, and Chief Operating Officer at Longleaf Network. Tune in and learn about an exciting new feature The IT Nation is now offering.

Inside the Industry: Building Your Cybersecurity Practice

As an MSP, you may be ready to start offering your clients cybersecurity services. But what can you do to get your practice ready? ConnectWise's Clint Maddox, Chief Revenue Officer, and Jay Ryerse, VP of Cybersecurity Initiatives, reveal what you need to know and how ConnectWise can support you. Listen now.

Stories from The IT Nation - Secure 2021

IT Nation Secure 2021 is around the corner, in this podcast Corie Leaman, Director IT Nation Events, and Jay Ryerse, VP Cybersecurity Initiatives, are joined by special guest, Leia Shilobod. Leia is one of our speakers for IT Nation Secure this year. Be sure to take a listen and get a preview of her upcoming session.

Inside The Industry: Compliance Practices That Keep You Safe

Compliance keeps your company safe. It's how you protect your house, your brand, your data and your employees. On our latest ConnectWise podcast, we're joined by Invent vendors Avalara, Webroot and Wise-Sync to dig into some of the invaluable compliance components that will keep your organization protected. We cover how M&A, social engineering, the remote workforce, document verification, payment processing and more can all be impacted by compliance.

Inside the Industry, Perch Edition: The Assumed Breach Mentality

Mike Riggs, VP Strategy - Perch, Wes Spencer, External CISO, and special guest Tim Fournet, CISO, RADER, tackle the assumed breach mentality, the philosophy behind it, how to build it into your stack, and how to sell it to your customers. After listening, don't forget to check out Sounil Yu and the Eras of Cybersecurity that Wes mentioned!

ConnectWise Tech Talk: How to Keep Yourself More Secure with ConnectWise Control

Hear from Control experts Topher Barrow and Sean White while they give a deep dive into the specifics in ConnectWise Control that help keep you and your customers safer.

Inside The Industry: Helping Office Technology Dealers Make the Shift to Recurring Managed IT Services

Office technology dealers are facing new challenges today as copying and printing needs are on the decline, but IT needs are on the rise. How can OT's grow their businesses and adapt to their client's needs? Join Clint Maddox, CRO, and John Schweizer, VP of Channel Sales as they chat with ConnectWise partner Chris Ryne, Growth Achievement Partners, about how dealers can successfully adopt a recurring revenue model.

Stories from The IT Nation - IT Nation Share

ConnectWise Tech Talk: The ConnectWise Control & Command Integration

Learn more about the new ConnectWise Control & ConnectWise Command Integration from the product experts themselves. You'll take away tips, learn the details on the integration, and hear some of what's to come from Michael Bannerman, VP, ConnectWise Control, Liviu Rozin, Sr. Product Manager, and Topher Barrow, Product Marketing Manager.   https://control.product.connectwise.com/

ConnectWise Tech Talk: New integrations in the ConnectWise Ecosystem

Learn more about three of ConnectWise’s newest certified integrators: Password Boss, Binox MSP and ClearBench. All three solutions were developed by MSPs to solve challenges they faced in their business.

Inside the Industry, Perch Edition: ISACs, ISAOs, and What They Mean For You

In this episode of Inside the Industry: Perch Edition, Perch VP of Strategy Mike Riggs and Perch CISO Wes Spencer are joined by Natalie Suarez, Director of Strategic Partnerships, to talk about everything ISACs and ISAOs - from who they are and how they started to what they mean for MSPs.

Inside the Industry: A Crash Course in Scaling Your MSP

As an MSP looking to scale your business, you probably have lots of questions. Where do I start? Should I consider an M&A? Do I have to wait until I'm profitable to be able to scale? Join our own Clint Maddox, Chief Revenue Officer, and Brad Schow, VP Consulting Services, as they answer these questions and more in this crash course podcast all about scaling your MSP

ConnectWise Tech Talk: ConnectWise Manage & BrightGauge Partner Panel

In this episode you will get an inside look directly from ConnectWise partners as they speak to the benefits of using ConnectWise Manage and BrightGauge together.

Stories from the IT Nation - Engage with IT Nation

To get the most out of The IT Nation, you have to be engaged! Join Craig Fulton and Bradley Schow as they talk about engaging within the best community around.

Inside The Industry: Advancing Women in Tech

In honor of International Women’s Day, we curated this special “Women in Tech” episode to discuss the current and future state of our industry from a woman’s perspective. Please join Vicky Bruns, Solution Partner Manager at ConnectWise, as she sits down with Andra Hedden, CMO at Marketopia, Ashley Cooper, Senior Partner Operations Manager at Auvik, Heather Harlos, Global Marketing Manager at Bitdefender, and Leslie Price, Solutions Architect at Intermedia, to listen to their personal stories...

Inside The Industry: Women in Tech

In honor of International Women’s Day, we curated this special “Women in Tech” episode to discuss the current and future state of our industry from a woman’s perspective. Please join Vicky Bruns, Solution Partner Manager at ConnectWise, as she sits down with Andra Hedden, CMO at Marketopia, Ashley Cooper, Senior Partner Operations Manager at Auvik, Heather Harlos, Global Marketing Manager at Bitdefender, and Leslie Price, Solutions Architect at Intermedia, to listen to their personal stories...

Inside the Industry Perch Edition: Supply Chain Attacks

In this Perch Edition episode, host Charles Burgess talks to Perch CISO, Wes Spencer, and VP of Product, Mike Riggs, about the recent supply chain attacks around the country. They take a look at the Oldsmar water treatment plant hack, SolarWinds, and how the risk of attacks impacts everyone.

Stories from The IT Nation - Capture the Flag

Capture the flag is not just a childhood game anymore. Listen in as Jay Ryerse, Bryson Medlock, and Denielle Kennett chat about cybersecurity, IT Nation Secure, and capture the flag.

Inside The Industry: Verticalizing Your MSP for Cybersecurity Reasons

Is it better to verticalize your MSP or diversify your portfolio? From a cybersecurity perspective, it may be best to focus on just one industry. Join Bob Gentzler, Strategic Sales Executive, David Powell, SVP of Growth, and Jay Ryerse, VP of Cybersecurity Initiatives, as they discuss the compelling benefits of becoming an expert in one industry.

Stories from the IT Nation - International Women's Day 2021

This International Women's Day is themed Choose to Challenge and The IT Nation women definitely choose to challenge. Join our partner, Stephanie Kingslien, and a few members of The IT Nation team, Paige Degidio, Susan Rhodes, and Nancy Bosek, as they reflect on why this day is so important.

Inside The Industry: How to Drive Efficiency, Maximize Profit, and Lead Happy Employees

What's the secret to creating positive partner experiences? It starts with leading a team of happy employees. Join Craig Fulton, Chief Customer Officer, and Danielle Jackson, IT Nation Community Manager, as they discuss how getting your tech stack and processes in place can have a great impact beyond driving efficiency. Tune in now!

ConnectWise Tech Talk: Getting Started With Integrations

Join the ConnectWise Invent team as they share details on the opportunities and tools available for extending ConnectWise products. The team will review how to access our APIs, resources available, the ConnectWise Marketplace and support options.

Inside the Industry PERCH Edition: Top Predictions for 2021

PERCH colleagues Charles Burgess, Mike Riggs, and Wes Spencer are back to talk about their top 3 predictions for 2021, including regulation for MSPs, more sophisticated cyberattacks, and whether or not true assumed breach is the new normal. Listen in now!

21-CPMK-622 - Tech Talk - Command

Topher Barrow, Product Marketing Manager - RMM & Control, and Vernon Southmayd, Director of Command Product Management, give us all the details on what's new with ConnectWise Command, and what it means for you.

ConnectWise Tech Talk: What's New With ConnectWise Command

Topher Barrow, Product Marketing Manager - RMM & Control, and Vernon Southmayd, Director of Command Product Management, give us all the details on what's new with ConnectWise Command, and what it means for you.

Inside the Industry PERCH Edition: Top Takeaways From 2020

In this PERCH edition episode, Charles Burgess talks to Wes Spencer, CISO and Mike Riggs, VP of Strategy, about their top 3 takeaways from 2020, including how "work from home" affected TSPs, how TSPs need to stand out, and the challenges with a brittle and critical supply chain. Plus, don't miss Wes and Riggs going head-to-head in a lightning round edition of "Did that really happen?".

Stories from the IT Nation - Inside The IT Nation Share Community

Susan Rhodes - Director, IT Nation Communications Andre Gilmore - Director, IT Nation Programs Lisa Desimine - IT Nation Program Manager Jay Ryerse - VP Cybersecurity Initiative   Discussing IT Nation Share and why to join peer groups and the IT Nation.  

Inside The Industry: The Benefits to a Platform Approach with Brian Troy and Steve Cochran (Part II)

We were happy to have a second opportunity to speak with Steve Cochran, Chief Technology Officer at ConnectWise, as he and Brian Troy continued their conversation around the benefits to a platform approach, including what we may see from ConnectWise in the future.

Inside the Industry: Business Resolutions

Determine and Execute the Right Business Goals! It’s great to have business goals and plan accordingly. The challenge is to make sure they’re the right goals and then focus on achieving them. In this podcast, join our panel of high performing MSPs and Vendor Partners for their perspective. - Lisa Mitchell – General Manager, Netgain, North Carolina Branch - Walter Contreras – CEO, Motiva - Jamison West – Strategic Coach at ConnectStrat - Steve Petryschuk - Director & Senior Eva...

ConnectWise Tech Talk: ConnectWise View for Remote Work

Dee Cater (Product Manager, Control & View) and Topher Barrow (Product Marketing Manager, Control) dove into the details of ConnectWise View and shared with us some real life examples of times when View has truly saved our partners in this remote world. Tune in to learn more about ConnectWise View!