Stories from the IT Nation: Firing Your Customers (2 of 2): How to Have the Tough Conversation

Firing your clients is never easy. It may feel like you’re losing revenue, but retaining clients that are not on the same page will cost your company money. In the second of the two-part series, VP of Operations at Intrust IT Chad Adams and ConnectWise’s Product Marketing Manager Topher Barrow talk through the steps in letting your clients go.