Are Leaders Born or Made?

Contact Center Show

English - March 22, 2021 16:00 - 24 minutes - 33.4 MB - ★★★★★ - 4 ratings
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Previous Episode: The Contact Center Show Promo

Next Episode: The lure of the contact center

Amas and Bob have a great conversation about leadership. In this episode they discuss:

Are great leaders born or nurtured? There is an opportunity you should always take if you want to be an effective leader What can you do to make flex scheduling work?

And much more...

To learn more about the show or Amas Tenumah and Bob Furniss, go to: