Customer Experience, With Andrew Wallace of SmileBack

Powered Services Podcast

English - June 16, 2021 09:00 - 22 minutes - 15.6 MB
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Previous Episode: The Next 5 Years, With Fred Voccola of Kaseya

Next Episode: The Connect Community, With Katie Freedman of Kaseya

In this episode, Dan talks with Andrew Wallace of SmileBack about customer experience.

The two talk about the importance of customer experience, operational efficiency, how to make both positive and negative feedback work for you, and more.

Connect with Andrew here:
LinkedIn: https://www.linkedin.com/in/andrewstirlingwallace/
Website: https://smileback.com/