![Company Culture With Daren Martin, PhD. artwork](https://is1-ssl.mzstatic.com/image/thumb/Podcasts113/v4/30/6d/38/306d38fb-3dc6-2423-b22b-1194771d9680/mza_6906234645184860208.jpg/100x100bb.jpg)
Little things that when aggregated can cause the failure of your business
Company Culture With Daren Martin, PhD.
English - November 06, 2018 08:00 - 41 minutes - 37.9 MB - ★★★★★ - 49 ratingsBusiness Education darenmartincompanyculture Homepage Download Apple Podcasts Google Podcasts Overcast Castro Pocket Casts RSS feed
Previous Episode: New Ocean of Business
Next Episode: Workplace Taboos
In this episode we talk about companies that have customers begging to love them, every company goes through a beginning where they make mistakes which they can learn from but when companies ignore the little problems they can turn into big problems. We compare and contrast two very different movie theater experiences (Cinépolis Victory Park & Alamo Draft House) and talk about how some small changes can really increase customer retention.