Current & Critical - Stuart McDonald, Technology & Innovation in the Airline Sector
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English - May 06, 2021 19:51 - 49 minutes - 56.4 MB - ★★★★★ - 1 ratingBusiness News Business News calgary alberta technology business leadership marketing entrepreneurship entrepreneur western canada investment Homepage Download Apple Podcasts Google Podcasts Overcast Castro Pocket Casts RSS feed
Technology debt: choosing the quick win with limited solutions over a better approach that takes longer. Sound familiar? WestJet’s CTO, Stuart McDonald, helps you understand why taking technology shortcuts has damaging consequences for your business.
We also discuss the changes that COVID-19 ushered into the airline industry, and how taking a Canadian approach to partnerships can prevent technology silos that fragment the customer experience.