Coherent Thoughts - Bob Phibbs, the Retail Doctor

Coherent Thoughts Podcast

English - September 02, 2021 06:00 - 27 minutes - 18.9 MB - ★★★★★ - 3 ratings
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Previous Episode: Coherent Thoughts - Mark Demeny

Next Episode: Coherent Thoughts - Jay Shemenski, Senior Lead of Global Brand Marketing at Under Armour Basketball

In this episode of Coherent Thoughts, host James Glover speaks with the Retail Doctor, Bob Phibbs. Bob is an internationally recognized business strategist, customer service expert, sales coach, author of three books, and motivational business speaker. As the Retail Doctor, Bob has worked to help brands like Lego, Omega, Vera Bradley, Yamaha, and many more. This week, James and Bob discuss the importance of being good at the fundamentals in retail, the power of predictive analytics, brand storytelling, engaging disengaged customers, and much more.