How Client Experience Can Lead to a Lifetime of Better Care with Dr. Weinstein

Clinician's Brief Partner Podcast

English - February 16, 2021 18:25 - 41 minutes - 37.7 MB - ★★★★★ - 7 ratings
Science Education vet med veterinarians veterinary veterinary medicine Homepage Download Apple Podcasts Google Podcasts Overcast Castro Pocket Casts RSS feed

Previous Episode: A Proactive Approach to a Lifetime of Care with Dr. Downing

Next Episode: Proactive Conversations about Cost with Dr. Salois

In the second episode of our 5-part series exploring the value of proactive pet care, host Katie Berlin, DVM, talks with Peter Weinstein, DVM, MBA, about rethinking the way our clients experience veterinary medicine—and how that experience can affect the quality of care their pets receive. Dr. Weinstein discusses lower-stress visits, ways to use technology, and lessons learned during this year of curbside care to shift our focus to our clients and encourage loyalty, trust, and return visits.

Resource:

https://www.carecredit.com/providercenter/veterinary

[email protected]

Where to find us:

Cliniciansbrief.com/podcastsFacebook.com/clinciansbriefTwitter: @cliniciansbriefInstagram: @clinicians.brief

The Team:

Katie Berlin, DVM - HostAlexis Ussery - Producer & Digital Content CoordinatorRandall Stupka - Podcast Production & Sound Editing