Ep015 - The TRUTH about Customization vs Configuration
CJ & The Duke
English - August 22, 2020 18:04 - 27 minutes - 25.4 MBTechnology Business servicenow servicenow dev itsm itil agile Download Google Podcasts Overcast Castro Pocket Casts RSS feed
Previous Episode: Ep014 - So you've decided to be a ServiceNow Consultant
Next Episode: Ep016 - Implementation Failure Detection & Avoidance
Special guest Travis "T-Dubz" Toulson goes deep on the topic of ServiceNow Configuration vs Customization. Its not as simple as you think. Topics covered are:
- What does "config vs custom" actually mean for ServiceNow?
- Why does ServiceNow customization have a stigma?
- Is ServiceNow customization really so bad?
- What makes a ServiceNow customization good or bad?
- What ServiceNow experiences formed our opinions?
Travis Toulson is a the founder of CodeCreative.io
ABOUT US
Cory and Robert are vendor agnostic freelance ServiceNow architects.
Cory is the founder of TekVoyant.
Robert is the founder of The Duke Digital Media