EP 176 | Dileepan Siva (Upscribe) - How to fuel e-commerce growth with retention

CHURN FM

English - August 03, 2022 16:00 - 35 minutes - 24.4 MB - ★★★★★ - 32 ratings
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Previous Episode: EP 175 | Paul Harwood (Useristics) - Understanding the differences between Behavioral vs Attitudinal reasons for churn.

Next Episode: EP 177 | Matt Young (UserVoice) - How to collect retention driving feedback

Today on the show we have Dileepan Siva, CEO and Founder of Upscribe.

In this episode, Dileepan shares how Upscribe helps direct-to-consumer e-commerce brands build recurring revenue, reduce churn, and increase acquisition.

We then discussed why the most significant drop-off happens within the first 90 days for B2B & B2C subscription businesses and we wrapped up by discussing the consumption challenges of building a subscription e-commerce business

As usual, I'm excited to hear what you think of this episode, and if you have any feedback, I would love to hear from you. You can email me directly at [email protected]. Don't forget to follow us on Twitter.

Churn FM is brought to you by Vitally, the all-in-one Customer Success Platform and Chargebee, SaaS for effective revenue growth management.