James Papiano joins the podcast to talk about the importance of leadership and culture in an agency environment, including how to change a weakened culture to improve performance.

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The post CWC 27: James Papiano on Leadership & Culture in Agencies appeared first on FIR Podcast Network.

In the latest episode of Chats with Chip, James Papiano discusses the role of leadership and culture in the agency environment.


Topics discussed include:

Whether “culture” is a real thing or just a consulting buzzword designed to generate more fees.
The relationship between leadership and culture — and whether one can be good even if the other is weak.
The impact of accidental agency ownership on the culture of the business.
How to improve culture at an agency as a newly-hired leader.
The role of transparency in the business and how that can improve or impair culture.

[read the transcript]


The post CWC 27: James Papiano on Leadership & Culture in Agencies appeared first on FIR Podcast Network.