Episode 51: Leadership Lessons & Becoming Stronger through Adversity
Cast Polymer Radio
English - October 29, 2020 19:11 - 40.1 MB - ★★★★★ - 4 ratingsBusiness News Business News cast polymer cultured marble granite solid surface Homepage Download Apple Podcasts Google Podcasts Overcast Castro Pocket Casts RSS feed
This week, Joseph Michelli, Ph.D., C.S.P. joins me on the show to discuss his upcoming book Stronger through Adversity. He is an internationally sought-after speaker, author, and organizational consultant who transfers his knowledge of exceptional business practices in ways that develop joyful and productive workplaces with a focus on customer experience. He is the bestselling...
This week, Joseph Michelli, Ph.D., C.S.P. joins me on the show to discuss his upcoming book Stronger through Adversity. He is an internationally sought-after speaker, author, and organizational consultant who transfers his knowledge of exceptional business practices in ways that develop joyful and productive workplaces with a focus on customer experience.
He is the bestselling author of books The Airbnb Way: 5 Leadership Lessons for Igniting Growth through Loyalty, Community, and Belonging, The Starbucks Way, and The Zappos Experience: 5 Principles to Inspire Engage and WOW.
In this most recent book, Joseph highlights some of the wisdom he gained from 140+ top global business leaders on all aspects of leading through and beyond COVID-19, including crisis management, keeping employees and customers safe, maintaining a culture of engagement, rapidly innovating, and even more.
We’ll be discussing some winning leadership methods based on his conversations with leaders of Target, Google, Microsoft, Coca-Cola, Feeding America, United Way, Verizon, Southwest Airlines, Goldman Sachs, and H&R Block.
Joseph Michelli, Ph.D., C.S.P.
You can learn more about this upcoming book by visiting https://www.josephmichelli.com/blog/stronger-through-adversity-conversation.