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8 Customer Qualifying Questions

CareyBrosPros

English - April 29, 2019 16:44 - 33 minutes - 61.3 MB - ★★★★★ - 2 ratings
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Previous Episode: Tile Done Better

Title: 8 Customer Qualifying Questions
Topic: Many listeners are hard pressed to get the best qualifying information out of a potential lead on an initial phone call. David brings a clear, effective perspective on how to qualify your lead in 8 easy questions..
Guest: David Lupberger – President of Remodel Force
Contact: [email protected]
Website: http://www.remodelforce.com
Three Points For Success – David Lupberger:
We don't sell a project. We actually sell an experience. And so if we can keep in mind we sell an experience as well as a project that will be the basis of success.
It's a relationship driven business. It's why I think I'm in this industry and most of the people I know and it's not just relationships with clients but it's with our subcontractors suppliers and employees. Value those relationships and the work will always be there.
You've already made the toughest sale, so make a point to circle back to clients at least every 12 months. Say hello, send them something. They know you, they like you, they trust you. If people have not renovated the entire house when you finish a project, they're already thinking about the next job they may not have the budget. They may not want to start but I'll guarantee you in the next three to five years they'll be doing another remodeling project. All we have to do is stay in touch with people.