#019: Don’t Start With An Apology

All too often we start a conversation with an apology.

Did you know that starting with an apology can weaken what follows? You can even cause someone to lose focus or get distracted from your core message.

Sometimes apologies are necessary. However, it’s important to limit them otherwise you may become known as someone that always has excuses. You read that right.

Think of someone that routinely starts off with an apology. Eventually, you will come to expect it as their first words. This can lead to a lack of confidence in this person. It even causes you to inadvertently shy away from them because you don’t see them as an action taker, problem solver, solution maker.

Chapters
[00:23] Too many times we start an apology

[00:29] Excessive apologies can be seen as excuses

[01:13] Apologies can weaken or water down our message

[02:01] First we’ve got to get our thoughts out of our head, then we can edit the message.

[02:32] Unexpected events may lead to an apology, but what can we do to minimize their impact?

[03:43] Too many apologies can translate into excuses

[03:56] How do we build confidence? We move from reactive to proactive, taking ownership and minimizing our risks

[04:13] When we become accountable we portray ownership and leadership traits

[04:33] Self-sabotage negatively reinforces our inward and external message “It’s not my fault” ultimately leading to being unaccountable

[05:12] When you had to apologize where was your focus?

[05:55] Most of our communication is by email and text – boost your performance and efficiency by listening to episode 3, Overloaded by Email and Text

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[07:54] What new podcast topics do you want to hear about?

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