The Happy Leader

CallTalk™ Radio

English - July 13, 2016 17:00 - 35 minutes - 31.7 MB - ★★★★★ - 7 ratings
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Previous Episode: Best Practices in Call Center Consolidation

Next Episode: Intentional Coaching: Everybody wins when you give Agents what they want.

In this episode, Charles Paelinck, Former Chief Product Officer for Ceasars, will join us to share several reasons why happiness in leadership is so important.

Charly has been in senior IT leadership for over 20 years and was most recently the Chief Product Officer for Caesars.