MANAGING WITH COVID-19 | BenchmarkPortal's Virtual Town Hall
CallTalk™ Radio
English - April 03, 2020 17:00 - 1 hour - 54.4 MB - ★★★★★ - 7 ratingsBusiness call center contact center call center agent certification Homepage Download Apple Podcasts Google Podcasts Overcast Castro Pocket Casts RSS feed
Previous Episode: Let’s Clear the Smoke: Drug Testing, Background Screening, and COVID-19
Join us for a free, fact-filled session on what you can do to manage your center through the Coronavirus pandemic.
Information you can really usePanelists representing large, medium and small contact centersFocus on new insights, not same old platitudes
Forty-five minutes of meaty discussion and storytelling from managers who are on the front lines managing through this crisis right now.
No sponsors, no vendors, no commercials. Just great information and tips on how to manage through this crisis and emerge better and stronger as the leader of a flexible and successful contact center operation.
Moderated by BenchmarkPortal’s Bruce Belfiore, who has taken a thought leadership position on the COVID-19 crisis: