Reducing Turnover in Your Contact Center

English - May 18, 2022 13:49 - 14 minutes - 13.2 MB - ★★★★★ - 1 rating
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Why do call centers have such a terrible employee turnover rate? 30-45% (It's probably higher. Much higher). That's embarrassing.

Here are some ways to reduce that employee churn.

Turnover is expensive, it wastes resources and time, and is annoying, and it's sad to see good team members walk.

So let's talk about it.

And let's do better.

https://linktr.ee/caffcx

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