I Don't Know (From the Archives)
CX RIOT RADIO
English - March 13, 2024 11:52 - 4 minutes - 3.72 MB - ★★★★★ - 1 ratingCareers Business Homepage Download Apple Podcasts Google Podcasts Overcast Castro Pocket Casts RSS feed
Previous Episode: The Best KPIs to Track in a Blue Collar Call Center
Next Episode: why are you still doing what your customers hate?
First published in March of 2021, we talk about the phrase "I don't know" and why to never ever ever ever ever say it to a customer.
Song: "Black Coffee" by Black Flag
Beard looks pretty good in this.
https://linktr.ee/caffcx
---
Support this podcast: https://podcasters.spotify.com/pod/show/caffeinatedcx/support