Business problem solving and improvement - for iPad/Mac/PC
14 episodes - English - Latest episode: about 14 years ago -This series of tracks looks at how two quite different industries respond to problem solving. They show that methodology is similar regardless of the industry's focus or size. Material is taken from The Open University Course T889 Problem solving and improvement: quality and other approaches.
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Episodes
Business problem solving and improvement
March 26, 2010 04:33 - 33 seconds - 553 KBA short introduction to this album.
Transcript -- Business problem solving and improvement
March 26, 2010 04:33 - 18.1 KB application/pdfTranscript -- A short introduction to this album.
COSi: Introducing the 'LEAN' approach
September 03, 2008 19:21 - 6 minutes - 69.2 MB VideoThe LEAN approach to business at a small cosmetics firm.
Transcript -- COSi: Introducing the 'LEAN' approach
September 03, 2008 19:21 - 29.2 KB application/pdfTranscript -- The LEAN approach to business at a small cosmetics firm.
COSi: Training staff to use LEAN
September 03, 2008 19:20 - 2 minutes - 32.2 MB VideoTraining staff to use the LEAN approach in the workplace.
Transcript -- COSi: Training staff to use LEAN
September 03, 2008 19:20 - 24.6 KB application/pdfTranscript -- Training staff to use the LEAN approach in the workplace.
COSi: The attractions of LEAN
September 03, 2008 19:19 - 2 minutes - 29.4 MB VideoA look at what makes the LEAN system attractive to use.
Transcript -- COSi: The attractions of LEAN
September 03, 2008 19:19 - 24.2 KB application/pdfTranscript -- A look at what makes the LEAN system attractive to use.
Scottish Power: Introducing Six Sigma
September 03, 2008 19:18 - 3 minutes - 39.6 MB VideoA look at the how Scottish Power used the six sigma methodology in order to solve issues of business decline brought on by the deregulation of electricity and gas.
Transcript -- Scottish Power: Introducing Six Sigma
September 03, 2008 19:18 - 26.1 KB application/pdfTranscript -- A look at the how Scottish Power used the six sigma methodology in order to solve issues of business decline brought on by the deregulation of electricity and gas.
Scottish Power: Applying Six Sigma
September 03, 2008 19:17 - 5 minutes - 61.8 MB VideoA look at how Scottish Power used Six Sigma to streamline and improve their customer correspondence process.
Transcript -- Scottish Power: Applying Six Sigma
September 03, 2008 19:17 - 29.3 KB application/pdfTranscript -- A look at how Scottish Power used Six Sigma to streamline and improve their customer correspondence process.
Scottish Power: Auditing and initiating projects
September 03, 2008 19:16 - 3 minutes - 33.6 MB VideoA look at how Scottish Power use Six Sigma to manage projects and streamline the audit process.
Transcript -- Scottish Power: Auditing and initiating projects
September 03, 2008 19:16 - 24.5 KB application/pdfTranscript -- A look at how Scottish Power use Six Sigma to manage projects and streamline the audit process.