EP 358 | Client Talk, How to Work with a Designer with Robin McLendon
Business of Design ® | Interior Designers, Decorators, Architects & Landscapers
English - January 09, 2024 14:00 - 40 minutes - 72.8 MB - ★★★★★ - 163 ratingsBusiness Homepage Download Apple Podcasts Google Podcasts Overcast Castro Pocket Casts RSS feed
As a left-brained creative, having a process and set of procedures is instrumental for success, says Robin McLendon. Robin is not an interior design professional. Instead, she’s a client and she has lots to say about working with professionals who do not have a system like the BOD™ 15, which allows them to run projects in an orderly fashion.
In this episode we learn:
- don't ask the client what she needs or is looking for, instead tell her what you think she needs based on her project goals
- tell clients how they can help make the job and the project more successful
- tell the client where the boundaries are (like how Kimberley reserves text messages for friends and family only)
- don’t make the client micromanage the designer
- if you give your word on something, then keep it
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