Business Connections Live - The UK's Leading Online Business TV Channel artwork

Business Connections Live - The UK's Leading Online Business TV Channel

125 episodes - English - Latest episode: almost 4 years ago -

If you are looking for advice on how to start a business, increase sales. effective marketing, how to use social media, crowdfunding, business motivational techniques, list building and a lot more then Business Connections Live TV is here to help.
Business Connections Live TV, live streams a programme from our studios every week with expert guests and analyse on how you can grow and develop your business.
So if you need expert advice on LinkedIn for prospecting or you want
to find out about how a mentor can help your business we have a programme for you.
Watch the Live show Monday 12 noon GMT (UK). We stream Live on Youtube, Facebook Live+ http://www.businessconnectionslive.com

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Episodes

BCL278 Festival of Enterprise Part 2.mp4

June 25, 2020 16:41 - 41 minutes - 115 MB Video

The Festival of Enterprise Part 2 BCL278 Business Showcases We continue our review of The Festival of Enterprise Part 2 which took place at the NEC. The Festival of  Enterprise is a is the yearly show for SMEs, business startups, and entrepreneurs. Business Connections Live TV and Racheal Taplins, Media March Maker Service presented the media hub at the show. Business Connections Live TV  interviewed a number of businesses and business owners to produce there Business Showcase Videos. ...

BCL262 How to use video to massively grow your business

June 20, 2020 17:46 - 1 hour - 189 MB Video

Video can massively grow your business Video can massively grow your business! it’s a statement we often hear. Video is the key to unlocking the true potential of your website and raising your individual profile and industry influence. Steve Mills and Steve Hyland will be talking about how video can massively grow yow business by simply having a marketing strategy that includes strategic video content. We also look at how you should incorporate video into every aspect of your marketing fro...

BCL259 How to Unlock your LinkedIn to improve your business

June 20, 2020 17:44 - 1 hour - 186 MB Video

How to Unlock your LinkedIn to improve your business BCL259 Get more from LinkedIn to grow your business LinkedIn Unlocking and how to have a magnetic Profile that attracts the best and repels the rest. Angus will talk us through the importance of Keywords, This is all about Brand  You and the various sections of your LinkedIn Profile. He will be discussing how problem solving and storytelling are key parts of your profile. Angus will also be looking at searching, how to get around th...

BCL261 Online Brand Reputation Management

June 20, 2020 17:38 - 1 hour - 179 MB Video

Managing your brand image online. Online Brand Reputation Management is critical in today’s online world. Many of us before we buy a product or a service will go online to qualify the purchase and its not just big brands that take their brand image seriously. With the influence of social media and in the B2B market an ill-conceived post on Linked\in or Facebook can spell ruin for a small business. So what do we need to do to protect your online brand reputation and how do we manage it.  ...

BCL260 Successful New Media Marketing

June 20, 2020 17:36 - 1 hour - 192 MB Video

Successful New Media Marketing BCL260 Connect with existing & future clients New Media Marketing is the new buzz word amongst internet marketers. On this programme legendary global speaker Frank Furness shares some of the secrets of successful online and offline marketing. Connecting and communicating with existing and future clients is becoming increasingly more important. Social media platforms have developed and now should be used as part of any strategic marketing campaign. Market...

BCL258 How to create an online course

June 20, 2020 17:35 - 1 hour - 200 MB Video

How to create an online course BCL258 From your experience, know-how and expertise Your content is your greatest asset.  You may be a trainer, consultant or speaker who would like to develop an online course. What are the secrets to developing a successful course? Can you use existing material and repurpose it. How long should it be and most importantly how do you promote it?   Michael Brook from My Expertise on Line will show you how you could create passive income from an online trai...

BCL257 Brexit Advice for Importers and Exporters

June 20, 2020 17:32 - 1 hour - 188 MB Video

Brexit advice for importers and exporters BCL257 Tariffs, Customs and more… Should the UK leave the EU on 22nd May without a deal, businesses that import from and/or export to the EU will be faced with additional controls and requirements that they currently do no need to do when trading with the EU. In a no-deal scenario, businesses will be faced with making Customs Declarations for imports and exports, understanding commodity codes and the tariffs and duties attached to these codes, un...

BCL256 Brexit What Next

June 20, 2020 17:31 - 1 hour - 170 MB Video

Brexit What Now? BCL256 Where to now and our standing in Europe. On 12th March 2019 the Prime Minister Theresa May’s deal was rejected again. She will ask the EU for a delay to Brexit. But if parliament reject her deal again then she says she will seek a longer extension from the EU – but any delay has to be agreed by the 27 other EU member states. Extending our departure beyond three months would mean that the UK would have to take part in May’s European Parliament elections. As the...

BCL255 Telephone Etiquette and Sniper Selling

June 20, 2020 17:29 - 1 hour - 196 MB Video

Telephone Etiquette and Sniper Selling BCL255 The importance of Telephone Etiquette and the secret to Sniper Selling The Telephone Assassin is on a mission to get businesses talking again and stopping people from hiding behind their emails and social media. Anthony will be explaining the importance of telephone etiquette and why bringing a service-lead twist to “telemarketing” is so important and impact your telesales success. On the programme we discuss how Anthony gives people the conf...

BCL254 How to Buy a Business Without Risking Your Own Cash

June 20, 2020 17:28 - 1 hour - 170 MB Video

How to Buy a Business Without Risking Your Own Cash Discover the skills needed to buy a business How to buy a business – buying another business is the fastest way to grow your company – and Jonathan Jay mentors business owners to do exactly that – without personal risk or using their savings. Jonathan Jay and his team of business buying and selling experts will train you in the steps to buying a business, growth by acquisition, how to sell a company and business turnaround. If you wan...

BCL253 How To Increase Sales to £100,000

June 20, 2020 17:26 - 1 hour - 173 MB Video

How To Increase Sales to £100,000 in six months or less Break the £100.000 barrier and scale your business How To Increase Sales to £100,000 in six months or less, is this all a dream or can this be a reality. Are you doing more of the same thing each day but expecting different results. On today’s programme Steve Mills talks about the actions you need to take to increase your business profitability. The programme is for business owners who are either a startup or who have been in bus...

BCL252 Your 7 Transformational Steps To Sales Success

June 20, 2020 17:24 - 1 hour - 170 MB Video

Your 7 Transformational Steps To Sales Success How To Build Predictable Sales Growth For Your Business You will learn, through this proven system using Social Media how you can find 100 cold leads in your chosen target market and turn these into 8 to 13 Hot Prospects without paying a single pound, dollar or dime to Google, LinkedIn or Facebook. Using this methodology you will then have a continual supply of prospects ASKING to have more information or to have sales based conversations!...

BCL251 Positive Nutrition Strategic Eating

June 20, 2020 17:20 - 1 hour - 188 MB Video

Positive Nutrition Strategic Eating to Upgrade your Health and Energy Positive Nutrition what is it and how can it be put to applied to the workplace  – Kate Cook a nutrition and wellness expert, author and keynote speaker will discuss strategic eating showing you how to have a blueprint and a map of the food landscape so that you know how to navigate it with confidence. Kate delivers a down-to-earth, no-nonsense approach to eating well. With so much confusion around diet, food and eat...

BCL250 How is Blockchain going to impact your business?

June 20, 2020 17:18 - 1 hour - 167 MB Video

What is your blockchain business strategy? Blockchain what is it and what can it do for you?  If you are confused about how it could be used in your business then this is the programme that will explain all. Troy Norcross from Blockchain Rookies will be discussing how Blockchain is disrupting business models, ecosystems and industries. Troy will provide detail on some leading use cases in supply chain management, anti-counterfeiting and healthcare. In his work at Blockchain Rookies, he w...

BCL249 How To Prepare For A No-Deal Brexit

June 20, 2020 17:16 - 1 hour - 162 MB Video

How To Prepare For A No-Deal Brexit There is a lot of media coverage around a No-Deal Brexit. The UK is scheduled to leave the EU on 29 March 2019. If a formal withdrawal treaty has not been signed by this point, all EU rules and regulations will instantly cease to apply to the UK. But what does this mean to businesses across the UK? Does the recent spate of closures, in particular, the motor industry and headquarter moves does it spell the end for growth in the UK. Interestingly figures s...

BCL248 Lies, Damned Lies and the Wrong Statistics

June 20, 2020 17:13 - 1 hour - 187 MB Video

Lies, Damned Lies, and the Wrong Statistics Measuring what matters to customers for positive outcomes – The end is Insight Measuring customer satisfaction is often as unreliable and surprising as election or referendum polls. The downside of believing what people say they will do and what they do can have many politicians and business people going in entirely the wrong way politically and strategically. Many businesses look at customer satisfaction as a necessary evil and some cases don'...

BCL247 The Business Christmas Special 2018

June 20, 2020 17:08 - 1 hour - 203 MB Video

The Business Christmas Special – A look back at the year Welcome to the Business Christmas Special. Thank you to all our guests who appeared on Business Connections Live TV over the past twelve months. Here’s a selection of our on-air business experts. On the Business Christmas Special, we look at everything from how to use slides and automation in your marketing to the technology available for conferencing and how to handle stress. By appearing on Business Connections Live it is the per...

Are You Google Fit For Business BCL246

June 20, 2020 17:06 - 1 hour - 202 MB Video

Are You Google Fit For Business On this show, we ask the question,  ARE YOU GOOGLE FIT FOR BUSINESS?. Gain a greater understanding of what Google is looking for from your website to improve your business’ SEO You can have the most beautiful website in the worldd, but if no one can find it because the search engines can’t read it, then how much use is it? We will explain how important SEO is and how it will make your website Google fit for business. Make your website Google Fit For Busi...

BCL245 How to Minimise Stress and Increase Productivity

June 20, 2020 17:04 - 1 hour - 194 MB Video

ow to Minimise Stress and Increase Productivity On this show, we look at How to Minimise Stress and Increase Productivity. We are all busy. Caught up on the seemingly endless treadmill of emails, work pressures, information overload, constant distractions and the feeling of ‘there’s never enough time’! As a result, we never take the opportunity to consider if there is a different approach we could take that would help us be calmer, more productive and effective. In this show.   How to Mi...

Is Your Supply Chain Brexit Ready BCL244

June 20, 2020 17:01 - 1 hour - 174 MB Video

Brexit – Is your supply chain prepared or is it too late? Brexit is nearly upon us and there are many companies out there who seem to still have their heads in the sand. With four months to go, there is still no clear picture of whether we face a hard or soft Brexit, with the key parliamentary vote on the ‘divorce deal’ planned for December. Is Your Supply Chain Brexit Ready? Is your company prepared for either scenario? If it’s ‘no deal’, what will the effects likely be on companies s...

BCL243 Understanding the Customer Journey

June 20, 2020 16:58 - 1 hour - 183 MB Video

Understanding the Customer Journey We often hear the mantra, Understanding the Customer Journey – From Sale to Retention. But what does it really mean? Is it just, customer care or is it a set of processes and procedures that can be applied to any business. Matt will be talking about how to win more business but also do more business with existing customers, talking about the importance of having both a process for sales and one for customer retention. How people focus on the tools rathe...

BCL242 Slide design for professional presentation

June 20, 2020 16:53 - 1 hour - 191 MB Video

Your Slides Suck! Top tips for tip-top presentations. When it comes to Professional Presentation visual ads, how do you design compelling slide decks? Have you ever sat through a presentation where you have been bored stiff? Too much information on each slide, cluttered and confusing. Its often called Death By Powerpoint! The sad fact is its not the tools (Powerpoint, Keynote) but the way they are used. David Hensen explains the key things you need to remember when creating a Powerpoint or...

BCL241How to Take your Business to Organisational Excellence

June 20, 2020 16:50 - 1 hour - 183 MB Video

How to Take your Business to Organisational Excellence Even well-established businesses can fail when it comes to Organisational Excellence. They don’t plan to fail, but they often fail to plan. They concentrate on being good at what they do, but in the process fall foul of “blind spots” and don’t have the time, energy or flexibility to take their organisation to the next level. Paul Glynn from Sandler Training (Southern Counties) takes us through just some of those blind spots., He give...

BCL240 The 3 Mistakes That Undermine ROI from Marketing

June 20, 2020 16:48 - 1 hour - 177 MB Video

The 3 Mistakes That Undermine ROI from Marketing Most businesses, big and small, make at least 3 mistakes when it comes to ROI from marketing. These mistakes reduce the effectiveness of the marketing and therefore hamper the return on investment that comes from the expenditure. Many spend their money on getting advertising in front of a broad, generic audience. What the fail to do is target specific sub-sets of prospects and then drive them to specific lead capture mechanism. But the b...

BCL239 Using Cyber Security as a Differentiator

June 20, 2020 16:44 - 1 hour - 177 MB Video

Done right, particularly in today’s climate of growing awareness of our rights to privacy and data protection, GDPR etc., businesses can use strong security as a differentiator. Who is Darren Chapman CyberScale was set up in 2017 by Darren Chapman to deliver pragmatic IT security support and solutions to businesses large and small. CyberScale offers Cyber Security assessments, Data Protection and GDPR data security support, Advisory services and Awareness Programmes. Its particular aim ...

BCL236 How to advertise on Google with Adwords and Ads

September 28, 2018 16:00 - 1 hour - 149 MB Video

How do Google AdWords/Ads work? How to advertise on Google a guide for business Should you advertise on Google? Without doubt, Google advertising is a great marketing strategy for business owners of all sizes. You can show an ad for your business to people who are actively searching for your products or services at that very moment. This type of targeting alone makes Google a very attractive option for SME’s. For many years, the best way to advertise on Google has been through Google A...

BCL235 How to improve your pricing and increase profits

September 27, 2018 16:00 - 1 hour - 176 MB Video

How to improve your pricing and increase your profits Strategies and advice that any SME can use So how to improve your pricing strategy? For many businesses, they find themselves in the dilemma of how to price the product and services they offer. Getting this wrong can have a catastrophic effect on the profitability of the business. On this edition of Business Connections Live, we explain the basic principles that any business can apply to their pricing strategy to increase profits and ...

BCL234 How To Deliver Successful Business Outcomes

September 26, 2018 16:00 - 1 hour - 158 MB Video

How To Deliver Successful Business Outcomes How To Deliver Successful Business Outcomes. Steve Hyland talks to Jim McLaughlin, Chair of Vistage – the No 1 Peer Advisory Group with 2000 UK members. Dun & Bradstreet research demonstrates that Vistage member companies grow 2.2 times faster than non-member companies. We’ll explore how and why. What is Vistage If you are willing to talk candidly about the tough decisions you face, fellow members will rally around you, listen, ask tough ques...

BCL233 What is a Blockchain

September 25, 2018 16:00 - 1 hour - 134 MB Video

What is a Blockchain What is a Blockchain – Whats the difference between Bitcoin and Blockchain? This is the quick explanation you’ve been waiting for. On this edition of Business Connections Live Steve Hyland talks to Troy Norcross, Co-Founder of Blockchain Rookies who will explain “What is Blockchain?” using simple explanations and real-world examples. Troy will also help to separate blockchain from bitcoin. Based on Troy’s experience as CEO of Opengoods, he will explain how blockchain...

BCL231 How Will GDPR Affect Sales

September 25, 2018 16:00 - 1 hour - 157 MB Video

How Will GDPR Affect Sales How Will GDPR Affect Sales – Train your sales force to use GDPR as a benefit when promoting your product. The whole purpose of GDPR is to engender trust. Trust in your business. Trust in Your product; Trust in your people. You B2B customers will want to know that you are demonstrably GDPR compliant as part of the contract that they enter into with you, especially if you are a third party processor. Being able to assure them that you have been GDPR audited and c...

BCL229 Making Word of Mouth Really Work

September 23, 2018 16:00 - 1 hour - 164 MB Video

Making Word of Mouth really work Word of Mouth Marketing is seen as the most powerful way to grow a business, over 80% of all Word of Mouth conversations happen in the real world, between people. We all love stories. Yet most people think it just happens, in fact, there is a method and process to effective WOM. What is Word of Mouth Do you really understand what your relationship is with your customers and based on volume and intimacy how you should connect with them? Who are your advo...

BCL228 How to Create Content Quickly

September 21, 2018 16:00 - 1 hour - 166 MB Video

How to Create Content Quickly for Social Media Are you feeling overwhelmed with constantly having to add content to your ravenous social media feed? Social media marketing expert, Nicky Kriel, will be sharing time-saving tips, tools and tactics to empower business owners to Create Content Quickly and easily for your social media. Who is Nicky Kriel Internationally recognised, Nicky Kriel is one of the UK’s top social media influencers. She is an international speaker and trainer and is...

BCL 227 How Video Collaboration can gets things done

September 20, 2018 16:00 - 1 hour - 146 MB Video

How Video Collaboration gets things done Video Collaboration is changing the way we communicate socially and in business. Within a few short years, most websites will have the appearance of multichannel media organisations.  On this programme we discuss how the workplace has changed out of all recognition in the past 40 years. We look at how much of it is driven by the introduction of new communication technologies aimed at improving productivity and competitiveness. Video Conferencing ...

BCL226 How To Sell Yourself Without Selling

September 19, 2018 10:48 - 1 hour - 181 MB Video

How To Sell Yourself Without Selling How To Sell Yourself Without Selling. Steve Hyland talks to Dexter Moscow who is an influence and persuasion coach working with major retailers and owner-run businesses, helping them to enhance their business pitching, presentation and selling activities. We discuss his new book The MOSCOW Method – How to Sell Yourself Without Selling. The MOSCOW Method He doesn’t want you to make the same mistakes he’s made, so rather than work the room why not com...

BCL224 What’s the big deal about LinkedIn

May 05, 2018 16:00 - 1 hour - 153 MB Video

What’s the big deal about LinkedIn? Everybody talks about social media and it seems it’s essential to have some form of media presence. One of the big hitters for business has got to be LinkedIn. But are people getting the most out of the platform? On this programme, Steve Hyland talks to award-winning speaker Philip Calvert and asks “What’s the big deal about LinkedIn and how can I make it indispensable in my business?” LinkedIn where to start?. Most people have a LinkedIn profile, bu...

BCL223 Brexit And The Brexit Advisory Team

May 03, 2018 16:00 - 1 hour - 148 MB Video

Brexit And The Brexit Advisory Team Brexit And The Brexit Advisory Team On this edition of Business Connections Live Steve Hyland talks to Gordon Colquhoun who co-founded the Brexit Advisory Team with Thomas Lane in 2016.   Gordon’s business expertise is in Research & Intelligence and is responsible for the Brexit Intelligence Monitor which supports the team through analysis and insights into the Brexit process. The Brexit Advisory Team (BrexitAT) was founded in 2016 to help support busi...

BCL222 How to grow your business using Facebook Advertising

May 02, 2018 16:00 - 1 hour - 158 MB Video

How to grow your brand, leads and sales using Facebook Advertising Facebook is an incredibly powerful platform and holds so many opportunities for business owners, however, most don’t know the top ‘to-do’s’ on the platform and struggle to get great results. Jordan will break down for you campaign objectives, targeting, ad creatives and some simple strategies that will allow you to get set up straight away so you can start leveraging this amazing platform. Meet Jordan Bucknell Jordan ...

BCL220 New Media Marketing

April 30, 2018 21:50 - 1 hour - 143 MB Video

New Media Marketing New Media Marketing is the new buzz word amongst internet marketers. Sharing some of the secrets of successful online and offline marketing is the legendary global speaker Frank Furness. Marketing has changed dramatically and Frank will explore the science of using the internet to connect with existing & future clients, create brand awareness and use the latest tools, software and technology to put companies ahead of the competitors and be seen as leaders in their fie...

BCL219 The Role of the Media in Business

April 30, 2018 21:44 - 1 hour - 155 MB Video

The Role of the Media in Business The role of the media, and how things have changed over the years for both interviewERS and interviewEES. Who wants to get what out of media coverage? Martin’s been both sides of the microphone and camera over the years so we can talk about some of the golden rules, how to avert media disasters and hopefully hear some stories from the media’s backstage. What the media wants We look at how businesses are beginning to understanding what the media wants. ...

BCL218 How To Be An Expert In Your Industry

April 30, 2018 21:40 - 1 hour - 144 MB Video

How To Be An Expert In Your Industry On this edition of Business Connections Live Steve Hyland asks Emma Tarring and Anneve Hutchinson How To Be An Expert In Your Industry. You’re great at what you do, but you don’t seem to get the same recognition as some of your competitors even though they – frankly – don’t have the same level of experience and expertise as you do. If you get most of your business via referrals and recommendations, that’s great. But are you sure you are getting the ri...

BCL217 Driving for Work

April 30, 2018 21:36 - 1 hour - 153 MB Video

Driving for Work Benefits Of An Occupational Road Risk Programme On this edition of Business Connections Live Steve Hyland asks David Richards from DriveTech, about Driving for Work and the Benefits Of An Occupational Road Risk Programme. Driving for work involves risk… and too many people are killed or injured on our roads every year, many of them involving people who drive for work. How to implement An Occupational Road Risk Programme This programme is about practical advice on ho...

BCL216 How to Enhance Customer Experience

April 30, 2018 21:31 - 1 hour - 163 MB Video

How to Enhance Customer Experience BCL216 When a Customer Wins, Nobody Loses! When a Customer Wins, Nobody Loses! On this edition of Business Connections Live Steve Hyland asks Gerry Brown aka The Customer Lifeguard about A winning formula for building lasting and profitable customer experience and relationships. In the sporting world as in many other areas of human endeavour, we’re familiar with and count on, the idea of winners and losers. While the concept of the gracious and plucky l...

BCL215 GDPR Where Is Your Personal Data Coming From?

April 30, 2018 21:25 - 1 hour - 157 MB Video

GDPR Where Is Your Personal Data Coming From? GDPR Where Is Your Personal Data Coming From? Are businesses putting their head in the sand about DataControl? On this edition of Business Connections Live Steve Hyland talks to Linda Bazant about what businesses need to do to make sure that they are compliant for GDPR when it comes into force on 25th May 2018. GDPR what does this mean GDPR tightens up the current Data Protection Act. Due to the exponential growth of the internet and the ...

BCL214 Networking in the 21st Century

March 30, 2018 16:00 - 1 hour - 158 MB Video

Networking in the 21st Century On this edition of Business Connections Live Steve Hyland talks to Stefan Thomas author of Business Networking for Dummies and Instant Networking.why with so many options to network online, people are questioning whether “real life” networking has had its day. Stefan believes that, far from being dead, face to face networking is the missing link which can still speed up the building of rapport and relationships. Instead of considering whether to use either ...

BCL213 Cyber Security and Data Protection

March 29, 2018 16:00 - 1 hour - 153 MB Video

Cyber Security and Data Protection On this edition of Business Connections Live Steve Hyland asks Dan May, Commercial Director at the Surrey-based IT firm, ramsac about Cyber Security and Data Protection and how to use IT to ensure that their organisation is efficient, secure and resilient. As organisations have become increasingly dependent on their digital assets, so have criminals become increasingly adept at exploiting weaknesses in IT security. Not a week goes by without cybercrime ...

BCL212 How to Find your Ideal Clients and Win More Business

March 28, 2018 18:00 - 1 hour - 150 MB Video

How to Find your Ideal Clients and Win More Business On this edition of Business Connections Live Steve Hyland asks Rupert Honywood, Managing Director – Integrated Marketing Bureau and Alex Smith – Partner – Integrated Marketing Bureau How to Find your Ideal Clients and Win More Business? Many businesses succeed or fail because they get their targeting wrong, don’t know their numbers or have a broken lead generation system. As a consequence, they burn through cash and Sales Opportunities a...

BCL210 Presenting With Power Passion and Presence

March 28, 2018 16:00 - 1 hour - 173 MB Video

Presenting With Power Passion and Presence Presenting With Power Passion and Presence On this edition of Business Connections Live Steve Hyland asks Sylvia Baldock, Talent Dynamics Performance Consultant about Presenting with Power, Passion and Presence’ and how to turn every presentation into a powerful ‘performance’. Sylvia addresses 3 main areas of presenting – 1.Bringing more of YOU to the stage Who are you? What do you have to offer? What’s your back-story? – no matter how insig...

BCL211 How To Celebrate Your Retirement Years

March 28, 2018 14:00 - 1 hour - 162 MB Video

How To Celebrate Your Retirement Years On this edition of Business Connections Live Steve Hyland asks Gill Mathias, psychotherapist/NLP master practitioner about How To Celebrate Your Retirement Years. Employees who have worked hard and for long hours need to plan a couple of years in advance for retirement. Retirees are healthier, more active and can expect to live longer than a generation ago. Our courses for groups, couples or individuals cover the feelings of the participants about...

BCL209 The Big Christmas Party Show 2017

March 27, 2018 22:45 - 1 hour - 224 MB Video

The Big Christmas Party Show 2017 The Big Christmas Party Show 2017 from Business Connections Live TV. Watch the full Show HERE! With all your favourite expert Business Guests with some advice for your New Year’s Business Resolutions. The Big Christmas Party Show from Business Connections Live TV. Get a taste of behind the scenes see the multi-camera studio, the fully equipped control room and so much more. Join us and raise a Christmas 2017 toast to The New Year of increased profits a...

BCL208 Thinking About The Customer Perspective

March 27, 2018 22:38 - 1 hour - 159 MB Video

Thinking About The Customer Perspective On this edition of Business Connections Live Steve Hyland asks David Williams the founder and leader of Shuttle why you should be Thinking About The Customer Perspective. Do you know your customers? Who are they? Why do they buy from you?  And what’s it like to buy from you? Some of the best new start-ups today are investing heavily in learning about the first-customer persona long before starting on any product development. This is the strategy th...

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