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Dealing with Upset Patients
Bulletproof Dental Practice
English - October 22, 2020 14:00 - 23 minutes - 22.5 MB - ★★★★★ - 241 ratingsEntrepreneurship Business Marketing bulletproof dentistry bulletproofdental bulletproofdentalpractice bulletproofdentist dentist Homepage Download Apple Podcasts Google Podcasts Overcast Castro Pocket Casts RSS feed
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Bulletproof Dental Practice Podcast Episode 176
Hosts: Dr. Craig Spodak & Dr. Peter Boulden
Key Takeaways
Introduction Values Verbiage Is Everything Validate Concerns Post-Operative Calling Alignment Issue Team FirstReferences
Tweetables:
Communication is either a loving response or a cry for help. Dr. Craig Spodak
People just want to be understood. Dr. Peter Boulden
Payback is best served cold. Dr. Peter Boulden