#314 How Companies Can Scale Their Customer Service
Bootstrapping Your Dreams Show
English - November 03, 2022 17:00 - 1 minute - 982 KB - ★★★★★ - 198 ratingsEntrepreneurship Business Health & Fitness Mental Health business entrepreneurship technology startups entrepreneurs bootstrapping marketing personal development professional development Homepage Download Apple Podcasts Google Podcasts Overcast Castro Pocket Casts RSS feed
Previous Episode: #313 Fintech Companies In Trouble
Next Episode: #315 Data Is The New Oil
Conversational AI is taking over the world. And what that means is that companies can scale their call centres, their customer service departments to a massive scale without hiring a lot of customer service representatives. Not only that, but they can standardise and really personalise the conversations based on what the consumer is looking for. This not only provides readily available customer service to the clients, so the wait times go lower, but it also provides exactly the solution that people are looking for.
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