![The BLOC Podcast artwork](https://is5-ssl.mzstatic.com/image/thumb/Podcasts114/v4/87/0b/3e/870b3e63-c954-2c09-7650-8b3a61b4c681/mza_13050047572445445419.jpg/100x100bb.jpg)
Episode 17: Empathic Design: Building Learner Personas
The BLOC Podcast
English - February 09, 2021 10:00 - 12 minutes - 8.63 MBEducation Business Homepage Download Google Podcasts Overcast Castro Pocket Casts RSS feed
Previous Episode: 16: Leveraging Your LinkedIn
Next Episode: 18: 7Taps Microlearning with Kate Udalova
In this solo episode, I briefly introduce the idea of empathic design to create a learner persona to best help learning and development professionals understand their learners' needs.
First, I briefly explain the Empathic Framework created by Kouprie and Visser.
Then, I introduce another form of empathic design, an Empathy Map that was first introduced to me by Connie Malamed but has since been updated into a new Empathy Map Canvas by Dave Gray.
Finally, I share an article, Building Empathy and Developing Instructional Design Experience and Skills, written by my Ph.D. advisor, John Baaki, and Jennifer Maddrell (who I worked with on projects that included the personas mentioned in the article).