Listening to the customer for 150 years and counting…
Blazing Trails
English - November 10, 2022 05:00 - 18 minutes - 16.8 MB - ★★★★ - 368 ratingsBusiness salesforce Homepage Download Apple Podcasts Google Podcasts Overcast Castro Pocket Casts RSS feed
Previous Episode: How good is your customer service - in your marriage?
Unless you’ve been living under a rock, you’ve heard of Levi’s denim. And they’ve heard of you, too. We talk to their staff historian (yes, that’s a job) Tracy Panek about how much customer wants and needs (and sometimes complaints!) have always been the driving force behind what they make, how they make it and what’s coming next for this 150 year old brand.