The Covid pandemic has had a profound impact on the retail industry and consumer behavior. By some estimates, the pandemic accelerated by about 10 years the transition to online shopping.

Without a doubt, this has caused a lot of strain on brick-and-mortar stores, and most of them are slowly dying out.

To better understand retail trends and the best practices in today’s eCom space, I have on Josh Orr. He is the founder of Streamline Retail, where they help brick-and-mortar stores take the best parts of their business online.

But it’s not all doom and gloom for physical outlets. As you’ll be hearing in this episode, we explore some effective strategies to combine both a physical store and a robust online retail presence.

Highlights of the conversation include: 

Best practices in today’s retail and eComMistakes people are making when moving from brick-and-mortar to onlineHow to future-proof your retail businessTrends in the eCom spaceWho does your business serve? And how to build your strategy around that

Make sure to tune in as this is a value-packed episode with eCom tips and strategies from the retail expert himself. 

Key Takeaways

- Challenges businesses face with adapting to the new retail (06:17)

- Best practices in today’s retail and eCom space (08:48)

- Mistakes people are making when moving from brick and mortar to online (12:50)

- Some things brands can do to get ready for Black Friday/Cyber Monday (14:24)

- Foundational principle about sales and promotions (17:01)

- Big trends in the eCom space (20:05)

- You have the freedom to pivot (22:18)

Additional Resources 

Learn more about Streamline Retail here 

Connect with Josh on Instagram

You can find the transcripts and more at http://bizninjaradio.com

Be sure to follow me on Instagram @bizninja

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