[Interview] Paper to digital transformation, with Camie Grabowski
Beyond the Cart
English - November 15, 2023 14:34 - 21 minutes - 20.1 MB - ★★★★★ - 10 ratingsMarketing Business Technology ecommerce best ecommerce platform ecommerce solutions ecommerce website all about ecommerce ecommerce marketing ecommerce platforms ecommerce business ecommerce business ideas ecommerce website design Homepage Download Apple Podcasts Google Podcasts Overcast Castro Pocket Casts RSS feed
Previous Episode: "Stuckage" & Accountability: DIY ecommerce is unrealistic (even for us)
Today's interview will discuss the challenges and opportunities of rebuilding paper processes in a digital environment. Joining us is Camie Grabowski, the Sales & Design Manager at Digital Pix & Composites (DPC). She's spent nearly 20 years strategizing ways to modernize and simplify operations for a business with several moving parts and plenty of room for human error.
We asked:
What did the manual process used to look like?What were some of your initial reservations?What was the lag time between planning and action?Did any part of the process surprise you with its complexity or simplicity?Did you learn anything new about your users during this transformation?Where did this process break down after launch?What’s been helpful for your team, clients and customers?Do you have any advice you’d give others?