A growing number of firms are combining two major responsibilities into one role: chief operating officer and sustainability director. It’s a lot to juggle in a small firm, let alone a quickly growing one spread across multiple cities. But Allen Schaffer, COO and Director of Sustainability at Moody Nolan, has handled the two roles for almost two years now as they’ve expanded into new markets. In this Best Practice interview, Allen discusses the ways the two roles overlap and how they differ, how the firm is managing growth, and how success all comes down to having a plan and communicating.

Interview Takeaways

Find the overlap in operations and sustainabilityJuggle the differences between two rolesLook internally for operations and sustainability rolesEngage in responsive architectureStrive for structured growthLean into diversityDeliver solutions to clients and your teamMonitor and adjust to stay on budgetUse communication to stay on trackCreate strategic plans for sustainabilityFind consultants who challenge youCare deeply and look for others who do too


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