Serving Happiness: Building a Business on Customer Feedback
Behind the Review
English - February 15, 2024 08:00 - 30 minutes - 69.1 MB - ★★★★★ - 40 ratingsEntrepreneurship Business Management reviews yelp business customers emilywashcovick entrepreneur smallbusiness Homepage Download Apple Podcasts Google Podcasts Overcast Castro Pocket Casts RSS feed
Previous Episode: Making Waves in the Community Means Sweet Success
Most people open their own business with a solid plan and a firm idea of what that business offers. Tomeka Wallace opened Happy Cafe with exactly that, but her ability to learn as she goes, pivot when needed, and “just roll with it,” as she says, led to many changes to her menu and her operating hours. Listening to her customers and reviewers gave her new ideas, has expanded her offerings, and is one of the keys to the success of her beach town sandwich shop.
Happy Cafe
More about the episode
Theme Music by Ali Schwartz and Meserole Sound