This week we have Zureida Ebrahim Zureida Ebrahim is a Financial Services Executive who until recently served as the Chief Executive Officer of Client Engagement Solutions at Momentum Metropolitan Holdings. She will soon be taking on a new role as the Chief Operating Officer at Old Mutual Limited. Zureida is married and a mom to a daughter who is currently at university and three teenage boys. Zureida is passionate about people and in particular, the role leaders play in growing people and building diverse, inclusive organizations. She is a strong advocate for the role women play in business. In this episode, Zureida shares knowledgeable insights on how effective service can make a difference, a viewpoint from a leader and consumer perspective