Understanding Behaviors in Context
Bank Notes
English - November 10, 2021 12:30 - 37 minutes - 69.3 MB - ★★★★★ - 18 ratingsBusiness Education bank financing smallbusiness credit federal newyork notes reserve Homepage Download Apple Podcasts Google Podcasts Overcast Castro Pocket Casts RSS feed
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David Grosse is responsible for conduct risk, culture and behavior at HSBC Global Banking and Markets. A long-time banker, he became convinced that understanding human behavior was central to understanding what was happening at a bank, and went back to school to earn an MSc in Behavioral Science. In this episode of "Banking Culture Reform: Norms, Mindsets, and Decision-Making," David tells us about his own experiences with context and group behaviors – including at rugby and soccer matches.