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#66 - Agile Research Ops with Joey Encarnacion of Slack
Awkward Silences
English - May 04, 2021 15:53 - 40 minutes - 73.8 MB - ★★★★★ - 74 ratingsTechnology research product ux design product management research ops uxr ethnography customer interviews Homepage Download Apple Podcasts Google Podcasts Overcast Castro Pocket Casts RSS feed
Previous Episode: #65 - The Best of Awkward Silences (So Far)
How do you measure success in a still-evolving field?
Joey Encarnacion has been working in research ops since 2017. He joined Erin and JH on the pod to talk about Slack’s Rolling Research program, what success looks like for his team, and how he builds systems that scale.
Joey discussed…
Ensuring research ops can scale by building the smallest operable system firstHow he measures the success of his efforts in such a new field Slack’s Rolling Research program
Highlights
About our guest
Joey Encarnacion is a Research Operations leader (Twitch, Slack, Airbnb). He has been working in research operations since 2017. He’s a black belt cat herder and loves bringing organization to chaos.