Hey everyone!

In this episode, I am speaking with my friend and former colleague Jason Conner. Jason manages one of the global operational excellence programs at Kuehne + Nagel, one of the largest logistics companies in the world. As part of this initiative, he has been part of a company-wide RPA project where he was both involved in the strategic phase on company-level as well as brought the tools, methodology, and training to the major operational centers.

During our conversation, we touched upon:
Different motivations depending on the management level with regards to automation
How to effectively land automation in operations
The benefits and shortcomings of RPA
Process mining
... and more
I hope that you enjoy this episode as much as I did and that you can take away something for yourself again.

In case you want to reach out to Jason in person, you can find him on LinkedIn. If you want to ask questions or feedback to the show, feel free to drop me a note via email or one of the social channels!