Amazon Customer Service Strategy with Greg Reynolds of Zonsupport Part 2

Amazing FBA Amazon and ECommerce Podcast, for Amazon Private Label Sellers, Shopify, Magento or Woocommerce business owners, and other e-commerce sellers and digital entrepreneurs.

English - May 24, 2021 05:00 - 29 minutes - 27 MB
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Previous Episode: Amazon Customer Experience with Greg Reynolds of Zonsupport part 1

Next Episode: Amazon Reimbursements Part 1 with Chaim Morgan of Refundsniper.com

Greg Reynolds is the founder and CEO of ZonSupport, they are customer care experts for Amazon.

Greg was originally from New Zealand but is currently in Thailand as a digital nomad.

Today we are going to discuss if Customer Service is just a commodity or is it something more?

Check them out here:

https://amazingfba.com/zonsupport

You'll Learn:

The times where you should be taking customer service emails/ tickets
Why Native speakers matter even if they are typing not only speaking
Why something as small as a product insert can take your business one step further
How to begin with the end in mind
The 3PL Fulfilment juggle stock
How to improve your feedback score