Amazon Customer Experience with Greg Reynolds of Zonsupport part 1

Amazing FBA Amazon and ECommerce Podcast, for Amazon Private Label Sellers, Shopify, Magento or Woocommerce business owners, and other e-commerce sellers and digital entrepreneurs.

English - May 21, 2021 05:00 - 34 minutes - 31.6 MB
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Previous Episode: Maximize the Value of Your Business with Michael Sirpilla of Encap33.com Part 2

Next Episode: Amazon Customer Service Strategy with Greg Reynolds of Zonsupport

Greg Reynolds is the founder and CEO of ZonSupport, they are customer care experts for Amazon.

Greg was originally from New Zealand but is currently in Thailand as a digital nomad.

He is going to talk to us about why we need to outsource customer service and many more!

Check them out here:

https://amazingfba.com/zonsupport

You'll Learn:

At what stage you need to be getting help
How to use customer service as a learning tool
How to be prepared for problems using email templates
The mindset issues that hurt our business
How to win a 5-star review without a problem