EP 19 - Kyle Smith - Fingerprints on the Trophy

Get your reps involved in playbook development and let them see the smudges that prove their hard work and impact.

Is your sales team adopting your playbook, influencing, and taking ownership of the playbook? Encourage them to get, "fingerprints on the trophy!" 

Inside Sales a.k.a. Telesales - sales development, people who front end the process, AE’s who take close to won all the way to Customer Success. A proper qualification from AE and handoff to the Customer Success team. A collaborative relationship with SDR, AE’s, & CSM’s that focuses on the overall customer experience. Sales operations have up-leveled 10 fold. Sales strategy from beginning to end. Executing the process and making it easier. The efficiency of information exchange. 

This episode of the podcast was brought to you by Balto, the #1 Real-time Guidance platform. Powered by AI, Balto gives sales reps recommendations during their phone calls so they can sell more and get to the next level.  Managers get data that shows them what’s working and what’s not so they can give their reps even better coaching. Balto helps sales reps, trainers, and managers become their best. 

You can learn more about Balto HERE

Read a case study HERE 

Or partner with Balto and make some side cash HERE 

ABOUT JAKE LYNN
Jake Lynn is a leading authority on telesales. He is the host of the Top 50 Podcast, “All Things Telesales."

His thought leadership has been instrumental in helping guide some of today’s most elite insurance call centers. Funny and dynamic, Jake is passionate about helping phone-based sales professionals truly smile and dial.

Setting the standard for teletraining for the insurance industry, Jake teaches agents to serve not sell with PEG (Praise, Empathy, & Gratitude) and to always put Compassion Before Commission. 

FOLLOW  KYLE SMITH

LINKEDIN►https://www.linkedin.com/in/kylesmithtbg/
THE BRIDGE GROUP ►https://www.bridgegroupinc.com/

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