Agile&Me: A physical therapy leadership podcast series
49 episodes - English - Latest episode: about 1 month ago - ★★★★★ - 11 ratingsAgile&Me: A Physical Therapy Leadership podcast series. A podcast devised to help emerging and experienced therapy leaders learn more about various topics relevant to the management and leadership of outpatient therapy services.
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Episodes
Payer Contracting: Part 1
March 19, 2024 20:00 - 39 minutes - 27.2 MBIn this episode of Agile&Me, Richard Leaver is joined by Mark Setlock, Director of Payor Relations at Alliance Physical Therapy Partners. With over 15 years of experience, Mark shares his journey from the hospital level to PT. Together, they unravel, payor contracts, discussing their historical context and dissecting the advantages and disadvantages of being in or out of network for both patients and providers. To learn more about us, visit our website at https://www.allianceptp.com/
Medical Records: Everything you need to know and more
March 06, 2024 15:00 - 45 minutes - 31.5 MBIn this episode of Agile&Me, Richard discusses the complexities of medical records in healthcare with Tiffany Warden. Covering a range of topics including the historical shift to electronic records, patient rights governed by HIPAA, the financial consequences of non-compliance with regulations and challenges in managing medical record requests from patients, payers, and state agencies. To learn more about us, visit our website at https://www.allianceptp.com/
2023 in Review & Predictions for 2024
December 19, 2023 14:00 - 42 minutes - 29.2 MBRichard sits down with Steve DiPaola, the CEO of Empower Physical Therapy. Exploring challenges faced by the outpatient physical therapy sector in 2023 – from labor shortages to reimbursement issues and administrative burdens. Steve shares insights into how Empower PT has tackled these challenges, emphasizing agility and strategic approaches. As they reflect on the dynamic landscape of 2023, the conversation extends to predictions for 2024, foreseeing innovations and policy shifts. To lear...
Avoiding a Negative Patient Experience
October 31, 2023 13:00 - 32 minutes - 22.3 MBIn this episode Richard is joined by Joanna Bailey, who shares her experiences with physical therapy – both the positive and the less-than-stellar. While our previous conversation with Joanna focused on her successful journey with physical therapy, today, we explore the lessons to be learned from instances where the experience didn't meet expectations. Joanna's story sheds light on the crucial elements of successful physical therapy, including thorough assessment, therapist-patient engage...
Creating a Positive Patient Experience
October 25, 2023 18:00 - 49 minutes - 33.9 MBWelcome to another episode of Agile and Me, a Physical Therapy Leadership Podcast series. In this episode, we dive into the world of patient experiences with our special guest, Joanna Bailey. Joanna, who has been a recurrent patient of physical therapy, brings a unique perspective to the table. What sets Joanna apart is her extensive background in healthcare, spanning three decades. As a minister and hospital chaplain, she's been a vital part of interdisciplinary discussions with rehabilita...
Workforce Shortages
October 18, 2023 15:00 - 47 minutes - 32.8 MBIn this thought-provoking episode, Richard sits down with Meredith Caston, the mind behind Non-Clinical PT, to unravel the complex issues leading to the alarming shortage in healthcare workers, and what it means for the industry. They delve into eye-opening statistics from the Kaiser Family Foundation and discuss the growing mental health crisis among healthcare professionals exacerbated by the COVID-19 pandemic. Key Takeaways: The widening gap between healthcare workforce supply and deman...
Physical Therapy Burnout Revisited
September 14, 2023 14:00 - 50 minutes - 34.6 MBThis episode is a must-listen for anyone looking to understand the changing dynamics of stress, anxiety, and burnout in the physical therapy world. In this episode, Richard warmly welcomes back Meredith Castin from the Non-clinical PT. The two revisit a topic previously discussed: burnout in the field of physical therapy. With the world having moved past the initial waves of COVID-19, they reflect on how the narrative surrounding burnout has evolved. Meredith, a physical therapist and influ...
Habits of Success
August 17, 2023 11:00 - 40 minutes - 28 MBWelcome to another enlightening episode of the Alliance Leadership Podcast hosted by CEO Richard Leaver. In this engaging discussion, we dive deep into the attributes and traits that lead to leadership success with our special guest, Joseph Laporta, a renowned expert in the field of leadership development. Joseph Laporta brings a wealth of work experience and insight into what it takes to become a successful leader. The book he is featured in, “Habits of Success – What Top Entrepreneurs Rou...
People First: Proven strategy for exceptional clinics
June 26, 2023 10:00 - 44 minutes - 30.4 MBIn this episode, Richard sits down with speaker, author, and former physical therapist, Amy Lafko. Diving into the diverse topic that is "What is a people-first approach?" Find Amy's book "People First" here As a Physical Therapist, Amy spent years in school learning best practices for patient care and how to put the patient first. Like so many technically skilled clinicians, she advanced to a leadership role. Spending 20+ years in operational leadership, she had an epiphany: Putting the c...
Leadership and the role of self-awareness
June 12, 2023 10:00 - 42 minutes - 29.3 MBRichard sits down and talks to Perry Ashley of Perry Ashley Coaching and talks about the role self-awareness plays in being a good leader. This topic is great for clinic directors and physical therapists but also incredibly relevant for anyone who finds themselves in a leadership role of any capacity. Or for those who are looking to do some self-improvement. Interested in becoming a better leader? Visit Perryashleycoaching.com or connect with Perry on LinkedIn @Perryashleyptcpqc or shoot he...
Trials and Tribulations of a New Clinic Director
May 09, 2023 10:00 - 50 minutes - 34.4 MBTrials and Tribulations of a New Clinic Director: Introductions What surprised you most about taking on becoming a Clinic Director? How could you have been better prepared when changing roles? What do you enjoy most about the role of Clinic Director? What are the three things you need from an employer to help you succeed as an emerging leader? What do you feel are some of the key attributes you need to be an effective Clinic Director? What areas of the business do you feel additional ...
Changes In Recent M&A Activity
April 18, 2023 11:00 - 33 minutes - 23.2 MBIn this episode, we mix things up by letting Jillian Lam from our own Mergers and Acquisitions team take the lead in discussing the moving and shaking that is happening in the business side of the physical therapy world. To learn more about us, visit our website at https://www.allianceptp.com/
Social Media Tips in 2023
March 22, 2023 12:00 - 42 minutes - 29.2 MBRichard Leaver sits down with the director of Marketing at Alliance PTP, Sam Lewakowski. In this episode, the two discuss utilizing social media in the healthcare industry. Which platforms to use, how to use them, and what each platform can bring to your clinic. Thinking about partnering with Alliance PTP? Visit the Partner With Us section of our website to learn more. To learn more about us, visit our website at https://www.allianceptp.com/
Selling your practice in 2023
March 10, 2023 17:00 - 37 minutes - 25.5 MBIn this episode of Agile and Me, Richard Leaver shares a conversation with Paul Martin about the process of selling your practice, from the necessary steps to take before putting your practice on the market to potential pitfalls to watch out for during negotiations. Tune in to learn a few tips and tricks that could help your practice earn a little more money! To learn more about us, visit our website at https://www.allianceptp.com/
2022 in review and predictions for 2023
December 26, 2022 21:00 - 38 minutes - 26.6 MBIn this podcast titled “2022 in review and predictions for 2023” we have the great pleasure of speaking with Ajay Gupta, Chief Executive Officer of Physical Rehabilitation Network (PRN), one of the most prominent physical therapy partnership networks. Our discussion with Ajay focuses on: · Overview of 2022 for the outpatient physical therapy sector · What the main challenges and opportunities were in 2022 · The current challenges associated with recruitment and retent...
Marketing 101
September 05, 2022 21:00 - 45 minutes - 31.1 MBIn this podcast titled, “Marketing 101” we have the great pleasure speaking again with Samantha Lewakowski, Director of Marketing for Alliance Physical Therapy Partners. In this episode I discuss with Sam all things marketing, including: What is Marketing and how it differs to sales What the goal / goals of marketing for OP PT clinics are What has been the traditional marketing done by outpatient PT clinics What E-marketing is What types of activities would fall under the e-marketi...
Selling Your Clinic? Common Questions from Private Practice Owners
July 04, 2022 19:00 - 40 minutes - 27.8 MBWhat Private Equity is The best time to sell my practice Whether there is a specific time of year to sell Whether opening a new clinic during the sale process is an issue What will likely happen to the brand and culture after the transaction What is attractive for potential buyers when considering whether to purchase a practice Typical changes after partnering / being acquired What happens if and when I own the building in which my clinic(s) are established in
Selling Your Clinic? Common Questions from Private Practice Owners
July 04, 2022 19:00 - 40 minutes - 27.8 MBWhat Private Equity is The best time to sell my practice Whether there is a specific time of year to sell Whether opening a new clinic during the sale process is an issue What will likely happen to the brand and culture after the transaction What is attractive for potential buyers when considering whether to purchase a practice Typical changes after partnering / being acquired What happens if and when I own the building in which my clinic(s) are established in To learn more about us,...
Owning your own PT practice – Keys to Success
April 23, 2022 22:00 - 46 minutes - 32.1 MBIn this podcast titled, “Owning your own PT practice – Keys to Success” we have the great pleasure speaking again with Pat Green, owner of Chautauqua PT, OT and SLP Professionals. In this episode I discuss with Pat the trials and tribulations of owning his own practice. More specifically we talk about: What he is most proud of when reflecting on his journey creating Chautauqua PT, OT and SLP Professionals The curve balls experienced along the way and how he handled them With hindsi...
What Is my Practice Worth?
March 27, 2022 21:00 - 46 minutes - 31.7 MBIn this podcast titled, "What is my Practice Worth” we have the great pleasure speaking again with Steve Tolger,, Vice President of Mergers and Acquisitions, at Alliance Physical Therapy Partners. Our discussion in this episode with Steve focuses on: What financial indicators do we use to value a business What period of time is typically used when reviewing financial indicators The importance of both past performance and future anticipated performance to valuation What 'add backs' ar...
The Steps Involved With Selling Your Outpatient Therapy Practice
March 11, 2022 19:00 - 40 minutes - 27.8 MBIn this podcast titled, “The Steps Involved With Selling Your Outpatient Therapy Practice” we have the great pleasure speaking with Steve Tolger,, Vice President of Mergers and Acquisitions, at Alliance Physical Therapy Partners. Our discussion with Steve focuses on: When it is a good time to consider selling your PT business The common steps involved with selling your business What exactly is an IOI What information is needed from the prospective seller / practice owner for the pro...
Physical Therapist Burnout: Causes and Solutions
March 01, 2022 13:00 - 48 minutes - 33.1 MBIn this podcast titled “Physical Therapist Burnout: Causes and Solution” we have the great pleasure of speaking with Meredith Castin, a licensed physical therapist, entrepreneur, career strategist, and owner of The Non-Clinical PT. Our discussion with Meredith focuses on: What we mean when we talk about clinician burn out How burnout is manifested Why is clinician burnout such an important issue to discuss Why are more people feeling burned out The main causes of clinician burnout Unde...
Trials & Tribulations of Foreign Trained Physical Therapists
February 27, 2022 20:00 - 39 minutes - 27.2 MBIn this podcast titled, “Trials and tribulations of foreign trained Physical Therapists” we speak to Anal Shah, an experienced physical therapist who emigrated to the USA after having completed her training abroad. Our discussion with Anal focuses on: Our experience obtaining verification of PT credentials in the US The state licensure and visa process as a foreign trained PT. The verification of foreign education credentials Challenges with finding a US employer prepared to employee a...
Predictions for 2022 and Beyond
January 06, 2022 00:00 - 51 minutes - 35.7 MBIn this podcast titled, “Predictions for 2022 & Beyond” we speak to John Gallucci, CEO of Jag-One Physical Therapy about the short and long term future of outpatient physical therapy. To learn more about us, visit our website at https://www.allianceptp.com/
The role of a commercial real estate broker in helping you find and secure your new clinic location
November 19, 2021 21:00 - 51 minutes - 35.1 MBIn this podcast titled, “The Role of a Commercial Real Estate Broker in helping find and secure your new clinic location” we speak to Shirward Punches, commercial real estate broker from CARR Our discussion with Shirward focuses on: What the role of the Commercial Real Estate Broker is Why a potential new clinic owner should engage a commercial real estate agent How a commercial real estate broker can they help a prospective clinic owner identify and secure a new location The type of d...
Managing The PTA Payment Cut
November 14, 2021 22:00 - 42 minutes - 29.3 MBIn this podcast titled, “Managing The Proposed CMS Fee Schedule Cuts" we speak to TIffany Warden and Lindsey Nicholson. Patrick Slotman. Tiffany currently serves as the Clinical Compliance Officer at Alliance Physical Therapy. Lindsey is the Vice President of Clinical Operations at Alliance Physical Therapy Partners. Alliance Physical Therapy Partners is a leader in outpatient physical therapy. Our discussion focuses on: · What are the proposed payment reductions currently planned ...
Outpatient Physical Therapy By The Numbers (Part 2)
September 19, 2021 15:00 - 43 minutes - 29.6 MBIn this podcast titled, “Outpatient Physical Therapy By The Numbers (Part 2)” we once again speak to Patrick Slotman. Patrick currently serves as Vice President of Clinical Operations at Alliance Physical Therapy Partners, a leader in outpatient physical therapy. Our discussion with Patrick focuses on: · Where to start when talking about metrics with clinic leaders · How to review a clinic financial statement and the normal expenses as a percentage of revenue · Managing labor costs t...
The Future of Virtual Physical Therapy
September 12, 2021 15:00 - 43 minutes - 29.6 MBIn this podcast titled, “The Future of Virtual Physical Therapy)” we speak to Ben Keeton. Ben currently serves as Director of Clinical Operations at The Jackson Clinics, a leader in outpatient physical therapy in Virginia. Our discussion with Ben focuses on: One's experience to date as it pertains to delivering physical therapy virtually The skepticism surrounding the delivery of virtual physical therapy The barriers to the adoption and growth of virtual physical therapy A comparison ...
Outpatient Physical Therapy By The Numbers (Part 1)
September 04, 2021 20:00 - 43 minutes - 29.7 MBIn this podcast titled, “Outpatient Physical Therapy By The Numbers (Part 1)” we speak to Patrick Slotman. Patrick currently serves as Vice President of Clinical Operations at Alliance Physical Therapy Partners, a leader in outpatient physical therapy. Our discussion with Patrick focuses on: Why measure? What are KPIs and how they vary between providers and geography How metrics and KPIs can help in the success of the clinic Different types of clinic operational metrics and benchmark...
Building a High Performing Team
August 08, 2021 21:00 - 38 minutes - 26.2 MBIn this podcast titled, “Building a High Performing Team” we speak to Ryan Klepps. Ryan currently serves as Vice President of Operations at WebPT, leading the Onboarding, Member Education, Data Operations/Interoperability, and Member Support teams. Our discussion with Ryan focuses on: How we define a ‘high performing team’ The need to build the team before successful operational execution What factors / attributes are seen in a high performing team Challenges with creating a high p...
Management of Cancelations and No Shows
July 12, 2021 22:00 - 47 minutes - 32.6 MBIn this podcast titled, “Management of Cancelations and No Shows” we speak to Ryan Martin. Ryan is the Group Director for Back In Motion Physical Therapy in Maine Our discussion with Ryan focuses on: How you define a cancelation Factors that cause cancelations and no shows Perceived value as a determinant of patient attendance Setting expectations as a tactic for controlling cancelations and no shows. When and how your team sets those expectations Tactics clinicians use to mit...
Lessons From An Early Careerist
July 09, 2021 20:00 - 44 minutes - 30.7 MBIn this podcast titled, “Lessons From An Early Careerist” we speak to Brianna Bianconi, a recently qualified physical therapist. Our discussion with Brianna focuses on: How did PT school help you prepare for your first job What types of classes were provided to compliment the clinical learning provided What else could have PT school taught you that would have helped you as an early careerist When choosing your first job, what does the new graduate expect What do employers need to do to a...
Common Causes of Write Offs: Pitfalls and Solutions
June 29, 2021 22:00 - 44 minutes - 30.3 MBIn this podcast titled, “Common Causes of Write Offs: Pitfalls and Solutions” we speak to Stephanie Gardner, Director of Revenue Cycle for Alliance Physical Therapy Partners. Our discussion with Stephanie focuses on: What do we mean by ‘write off’? How big a problem are ‘write offs’ What are the causes of ‘write off’ as it pertains to outpatient PT What can the clinicians, front office and revenue cycle do to minimize write offs What is the role of credentialing to try and minimize writ...
The function and importance of Front Office in outpatient physical therapy clinics
June 27, 2021 23:00 - 29 minutes - 20.2 MBToday’s Agile&Me podcast is titled, “ The function and importance of Front Office in outpatient physical therapy clinics ”. We are thrilled to welcome our guests Linda Kerrick. Linda Kerrick is the Director of Front Office Operations for Alliance Physical Therapy Partners. Richard & Linda discuss The role of the front office employee and their primary responsibilities How to measure front office success / performance What key metrics are used to assess front office operations What ski...
The function and importance of Front Office in outpatient physical therapy clinics
June 27, 2021 23:00 - 29 minutes - 20.2 MBToday’s Agile&Me podcast is titled, “ The function and importance of Front Office in outpatient physical therapy clinics ”. We are thrilled to welcome our guests Linda Kerrick. Linda Kerrick is the Director of Front Office Operations for Alliance Physical Therapy Partners. Richard & Linda discuss The role of the front office employee and their primary responsibilities How to measure front office success / performance What key metrics are used to assess front office operations What ski...
The How & Why of Building a Relationship between the Physical Therapist and Physician Office
May 31, 2021 20:00 - 41 minutes - 28.8 MBIn this podcast titled, “The How & Why of Building a Relationship between the Physical Therapist and Physician Office” we speak to Mark Boncser, owner of Border Therapy Services. Our discussion with Mark Boncser focuses on: Why build a relationship with a physician office The impact of online social media and e-marketing on physician relations The importance of strong physician relations on patient care How to build a relationship with the physician office Activities clinicians can do ev...
APTQI - How Advocacy Can Drive Change
May 17, 2021 12:00 - 43 minutes - 30 MBIn this podcast titled, “APTQI - How Advocacy Can Drive Change” we speak to Nick Patel. Nik is the Executive Director at the Alliance for Physical Therapy Quality and Innovation (APTQI). Our discussion with Nick focuses on: What is advocacy and why it is important What are the types of activities involved with advocacy What was the genesis of APTQI How does APTQI promote outpatient physical therapy APTQI and the proposed Medicare Physician Fee Schedule cuts How therapy leaders can ge...
Building A Highly Successful Telemedicine Network: Lessons for Virtual Physical Therapy
April 29, 2021 12:00 - 40 minutes - 27.9 MBToday’s Agile&Me podcast is titled, “ Building a Highly Successful Telemedicine Network: Lessons for Virtual Physical Therapy”. We are thrilled to welcome our guest, Dr. Jonathan Wiesen. Dr. Wiesen is the Founder and Chief Medical Officer for MediOrbis. Mediorbis is an innovative end-to-end telemedicine platform connecting patients with medical specialists and offering chronic disease programs. In addition to founding MediOrbis, Dr. Wiesen has a remarkable professional career that ...
The ABC of Custom Foot Orthotics & The Integration into Outpatient Physical Therapy
April 22, 2021 22:00 - 38 minutes - 26.6 MBToday’s Agile&Me podcast is titled, “ The ABC of Custom Foot Orthotics & The Integration into Outpatient Physical Therapy”. We are thrilled to welcome our guests Stacy Parent & Dawn Yorton. Dawn Yorton is a certified Pedorthist and Stacy Parent is the Director of Operations for BioCorrect (a manufacturer of handcrafted custom orthotics) Richard, Dawn & Stacy discuss: What a Pedorthist is What makes BioCorrect different from the competition What types of conditions commonly seen in...
Addressing The 90% Problem
April 22, 2021 15:00 - 41 minutes - 28.8 MBIn this podcast titled, “Outpatient Physical Therapy: Addressing the 90% problem” we speak to Scott Hebert. Scott is the Director of Product management for WebPT, the nation’s leading rehab therapy software platform and the co-founder of Strive Labs. Our discussion with Scott Hebert focuses on: What is the ‘90% problem’ The main reasons for why we only end up seeing a very small proportion of people who have MSK disorders and could benefit from physical therapy The perception of PT p...
Outpatient Physical Management of the Long Haul Covid Patient
April 05, 2021 19:00 - 39 minutes - 27 MBThis episode discusses the outpatient physical therapy evaluation and management of long-haul Covid patients. Richard speaks to Gretchen Walsh, the Director of Clinical Excellence and Leadership for Alliance Physical Therapy Partners. Richard and Gretchen discuss: · The different types of Covid patients suitable for outpatient physical therapy · The common signs and symptoms associated with long haul Covid patients · The subjective and objective evaluation · Prec...
Nutritional supplements to assist in the management of Musculoskeletal conditions and improve post-operative orthopedic outcomes
March 26, 2021 17:00 - 40 minutes - 28 MBWith more than 400 published randomized trials in orthopedics, the science in targeted clinical nutrition is advancing rapidly and the case for utilizing it as a modality in patient care has become firmly established, including adoption by leading orthopedic hospitals. In this episode we speak to the CEO of MEND, one of the firms leading the charge in developing evidence based clinical nutrition products for orthopedics. Our discussion with Eziah Syed focuses on: · The state of the s...
Basics of a Compliance Program
March 05, 2021 19:00 - 38 minutes - 26.2 MBThis episode discusses the basic building blocks of a robust compliance program for outpatient therapy clinics and the likely changes in the regulatory environment in the future. Richard speaks to Tiffany Warden, the clinical compliance officer for Alliance Physical Therapy Partners. Richard and Tiffany discuss: · Tiffany’s history working in compliance · How compliance and ethics work together · Why compliance is important · The role of HIPPA in compliance · C...
Managing COVID in the Outpatient Therapy Setting
February 28, 2021 22:00 - 42 minutes - 29.2 MBThis podcast focuses on the current situation as it pertains to the effects of Covid on outpatient therapy services and the likely future impact. There have been a large number of webinars and presentations looking at the impact of Covid on therapy services in 2020, but this podcast focuses our attention to the here and now. One can only influence the future. The past is the past. To learn more about us, visit our website at https://www.allianceptp.com/
Managing COVID in the Outpatient Therapy Setting
February 28, 2021 22:00 - 42 minutes - 29.2 MBThis podcast focuses on the current situation as it pertains to the effects of Covid on outpatient therapy services and the likely future impact. There have been a large number of webinars and presentations looking at the impact of Covid on therapy services in 2020, but this podcast focuses our attention to the here and now. One can only influence the future. The past is the past.
Recruiting Talent - Keys To Success
February 26, 2021 18:00 - 38 minutes - 26.4 MBAgile&Me: A Physical Therapy Leadership Podcast Series This episode discusses with Anne Frederick, M.A., CCC/SLP, the role of a talent acquisition, common recruiting questions and the impact of Covid on the hiring of clinicians. Anne Frederick has been recruiting healthcare professionals for 15+ years and is the owner of RehabResources. Anne can be contacted at [email protected] To learn more about us, visit our website at https://www.allianceptp.com/
What Makes A Good Operational Leader
February 25, 2021 16:00 - 39 minutes - 27 MBAgile&Me: A Physical Therapy Leadership Podcast Series. This episode discusses with Anthony Placek various attributes and factors associated with good operational leadership. Anthony is an expert in the fields of leadership development, culture transformation, and operational consulting. He has over 15 years of experience as a strategic operations leader and proven success in growing and scaling healthcare operations, improving quality, profitability, and strengthening brand share thro...
Telehealth Best Practice for Physical Therapy
February 22, 2021 22:00 - 31 minutes - 21.6 MBThis episode discusses virtual care and physical therapy with special guest Dan Hirai DPT. Telehealth physical therapy has become a popular treatment option during the pandemic. Dan and Richard discuss: · Dan’s experience with telehealth physical therapy · How telehealth physical therapy works for clinicians and patients · The advantages of telehealth physical therapy · The demographics of telehealth physical therapy · How to prove efficacy · The effectiv...
Agile&Me: Know Your Host
February 22, 2021 00:00 - 21 minutes - 14.9 MBAgile&Me: A Physical Therapy Leadership podcast series. A podcast devised to help emerging and experienced therapy leaders learn more about various topics relevant to outpatient therapy services. This is the first episode of the Agile&Me: A Physical Therapy Leadership podcast series where we learn about the host, Richard Leaver. Richard is currently CEO of Alliance Physical Therapy Partners and its various network affiliates. As a licensed physical therapist with almost 30 years of c...