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Agency Intelligence

1,243 episodes - English - Latest episode: over 1 year ago - ★★★★★ - 44 ratings

AI Podcast Network is your top insurance podcast network with many unique series that let you hear from both agency owners and industry influencers. Learn from real agents in real agencies, get the latest and greatest that thought leaders in the industry have to offer, and more!

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Episodes

Agency Freedom: E67: Your Agency Needs Mohr Results

September 02, 2022 09:00 - 54 minutes

In this episode of Agency Freedom Podcast, James talks with Steven Mohr, newly minted VP of Growth at Better Agency. After a three-year stop at Lightspeed Voice, Steven is already having an impact on the current and future customers of Better Agency. Episode Highlights: Steven shares what led him to the InsurTech industry. (6:17) Steven mentions that he had been an agent before meeting Brad Fuller and joining Lightspeed Voice. (09:27) Steven explains how he made the decision to jump back ...

Power Producers: The MacDonald Sessions 4

September 02, 2022 08:00 - 30 minutes

In this episode of The Power Producers Podcast, David Carothers and co-host Kyle Houck continue their conversation with Peter MacDonald, Co-founder & CEO at Wunderite for a four-part series called "The MacDonald Sessions." In this session, Peter talks about band of pricing. Episode Highlights: Peter shares what “band of pricing” is technique and how it can be used to talk about pricing with customers and prospects. (1:56) Peter explains that price is always going to come up and you can tak...

Millionaire Insurance Producer: How to Achieve the Millionaire Producer Mindset

September 01, 2022 09:00 - 30 minutes

A weak mindset is often what most of your competitors possess. But what about you? Do you have a robust and competitive mindset when it comes to sales? Are you afraid to ask for the signed Broker of Record Letter? Are you nervous about telling the insured what you require from them in order to move forward?  In this episode of the Millionaire Insurance Producer podcast, host Charles Specht explains the seven things insurance producers need to have in order to possess a Millionaire Producer M...

The MVP Podcast: Jeremy Powers; $3K and a Dream

August 31, 2022 09:00 - 1 hour

In this episode of The MVP Podcast, Jeremy Powers, owner of Powers Insurance Experts, joins the show to share his story and the tips and tricks that have elevated his agency over the last 2 years.  This is an episode you do not want to miss if you are stuck in the middle of what you should be doing as a young producer. Jeremy has a passion that is unmatched, and the things he is doing for his community led to putting the business on the books. Be the Jeremy Powers of your community! The lit...

Power Producers: Passion Above All with Ian Koniak

August 31, 2022 08:00 - 1 hour

In this episode of The Power Producers Podcast, David Carothers and co-host Kyle Houck interview Ian Koniak, Founder & President of Ian Koniak Sales Coaching. Ian talks about habits, time management, and other things that will help make you successful. Episode Highlights: Ian shares his background story and how he started his current venture, Ian Koniak Sales Coaching. (2:06) Ian explains why having no sales experience was one of his biggest challenges when he was starting out. (8:55) Ian...

A Live Call With The UK's Most Hated Sales Trainer, Benjamin Dennehy

August 30, 2022 09:00 - 51 minutes

At our August Mastermind meeting of Champions, we had the one and only Benjamin Dennehy, the UK’s Most Hated Sales Trainer on to talk about prospecting and sales. It was so good that we had to turn it into a podcast. We hope you enjoy!

Millionaire Insurance Producer: How to Write $250,000 in Commission in the Next 12 Months

August 29, 2022 09:00 - 36 minutes

Could you write $250k of new business commission in the next twelve months? I think you can ... And here's how! There are three main things you need to do in order to successfully write a quarter of a million dollars in commission this next year. In this episode of the Millionaire Insurance Producer podcast, host Charles Specht breaks down the step-by-step process of how you can do this and how you can get every agent at your agency to do the same thing as well. Episode Highlights: Charles...

Power Producers: Pipeline Signals with Jamie Shanks

August 29, 2022 08:00 - 31 minutes

In this episode of The Power Producers Podcast, David Carothers and co-host Kyle Houck interview Jamie Shanks, CEO of Pipeline Signals. Jamie talks about CRM lead production and the things you can do to integrate your process. Episode Highlights : Jamie shares how 10 years ago he invented a sales category called “social selling”. (2:17) Jamie explains the concept and the whole process of a situation challenge resolution. (5:23) Jamie shares what a total addressable market is and how it is...

Agency Freedom: E66: Marit Peters On Getting Your Ticket For The Boat

August 26, 2022 09:00 - 1 hour

In this episode of Agency Freedom Podcast, James talks with Marit Peters, Executive Director of the Independent Insurance Agents of Texas, otherwise known as the Big I of Texas. Episode Highlights: Marit explains that one of the reasons she works for the industry is because she thinks of independent agents as being so gracious in their communities. (4:54) Marit shares the fundamentals of running a successful agency, including the importance of identifying those on your team that are draggi...

Power Producers: The MacDonald Sessions 3

August 26, 2022 08:00 - 29 minutes

In this episode of The Power Producers Podcast, David Carothers and co-host Kyle Houck continue to interview Peter MacDonald, Co-founder & CEO at Wunderite for a four-part series called "The MacDonald Sessions." In this session, Peter shares useful steps that new agents can take when starting to build their book of business.   Episode Highlights: Peter discusses the importance of cold calling for new agents that are trying to build their book of business. (3:57) Peter shares that there are...

Power Women In Insurance: Building A Family Agency Built On Respect And Freedom

August 24, 2022 09:00 - 39 minutes

In this episode of Power Women In Insurance, Teresa Kitchens sits down with Nikki Ostrander. Nikki is the owner of a family agency with a deep understanding of what it takes to make the business a win/win proposition for everyone. Episode Highlights: Nikki discusses her background and what led her to start her agency with her mother. (3:03) Nikki shares that she honors her mother by continuing, building, and growing her mother's reputation and legacy. (7:26) Nikki discusses some of the ch...

Power Producers: The Great Debate with Andy Mathisen and Jerry Conrey

August 24, 2022 08:00 - 1 hour

In this episode of The Power Producers Podcast, David Carothers sits down with Andy Mathisen from Glovebox and Jerry Conrey, CEO of Conrey Insurance Brokers & Risk Managers. Andy and Jerry share their insights on one of the lively discussions on LinkedIn regarding the classification and operation of agencies. Episode Highlights: Jerry and Andy share their insights from a recent LinkedIn discussion about agencies and how they are classified. (2:52) Jerry shares his background and how he got...

Getting Jiggy With Social Jazz

August 23, 2022 09:00 - 23 minutes

In this episode of Agents Influence podcast, host Jason Cass interviews Paul Baccaro, CEO & Founder of Social Jazz. Paul talks about how Social Jazz helps you create high-quality social media content for your agency. Episode Highlights: Paul shares that he is a solid iPhone user. He hates to lose, and he believes that passion got him to where he is today. (2:00) Paul discusses his background and how he got into product development. (3:29) Paul explains that Social Jazz was born out of the...

Power Producers: RiskRevu with Kurt Thoennessen

August 22, 2022 08:00 - 46 minutes

In this episode of The Power Producers Podcast, David Carothers and co-host Kyle Houck interview Kurt Thoennessen, personal risk advisor at Ericson Insurance Advisors & the founder and CEO of RiskRevu. Kurt talks about how digital forms allow insurance agencies to focus on serving their customers instead of spending time gathering information. Episode Highlights: Kurt shares his professional background and how he got into insurance.(2:35) Kurt shares about family and multifamily offices, w...

Digital Insurance Pint: Marilyn Horrick – 25 Years Fighting Cancer Together

August 21, 2022 09:00 - 35 minutes

In this episode of the Digital Insurance Pint Podcast, the gang talks to Marilyn Horrick, Co-Chair of WICC Ontario, about her work with the Women in Insurance Cancer Crusade, the benefits for brokers of getting involved in charitable ventures, and her love of grumpy people. Resources: Tom Reid Jeff Roy Steve Earle Adam Mitchell Digital Insurance Pint Podcast

Agency Freedom: E65: Joshua Goodman On Learning When To Pivot

August 19, 2022 09:00 - 51 minutes

In this episode of Agency Freedom Podcast, James talks with Joshua Goodman, Director of Business Development for the Kansas Big I. Episode Highlights: Josh shares his background and what led him to his position at the Kansas Association of Insurance Agents (KAIA). (4:22) Josh explains that the reason he decided to leave State Farm was because he would not have been able to take over his father's book of business when that time came. (8:38) Josh shares how he started his own agency from sc...

Power Producers: The MacDonald Sessions 2

August 19, 2022 08:00 - 25 minutes

In this episode of The Power Producers Podcast, David Carothers and co-host Kyle Houck continue to interview Peter MacDonald, Co-founder & CEO at Wunderite for part two of the four-part series called "The MacDonald Sessions." In this session, Peter shares how to discuss broker selection with your clients.   Episode Highlights: David explains that they always educate every single one of their clients regarding broker selection. (4:01) Peter shares what broker selection means and explains ho...

Power Women In Insurance: Change Can Be Really Hard But It Will Be Ok

August 17, 2022 09:00 - 1 hour

In this episode of Power Women In Insurance, Teresa Kitchens sits down with Erin Kaiser and discusses mental health and how to keep a positive attitude.  Episode Highlights: Erin explains what it was like for her and her business during the height of COVID. (2:06) Erin shares her experience as a captive agent working for State Farm who later started her own business. (8:44) Teresa shares about being in business for 20 years, and how her divorce impacted her kids. (14:50) Erin shares some...

Power Producers: "We All Need Reliable Partners" with Tina Meyer and Kat Billingsley

August 17, 2022 08:00 - 53 minutes

In this episode of The Power Producers Podcast, David Carothers and co-host Kyle Houck interview Kat Billingsley and Tina Meyer of Reliable Premium Management. Kat and Tina talk through the process of calculating, collecting, and remitting premium payments based on payroll recorded each pay period. They offer a Pay-As-You-Go Work Comp Solution to their clients. Episode Highlights: Kat shares that she most enjoys talking to people and problem solving which she is able to in her role with Rel...

Meaty, Juicy, Succulent - Work Compensation 101

August 16, 2022 09:00 - 39 minutes

In this episode of Agents Influence podcast, host Jason Cass chats with Kevin Ring, Lead Workers' Compensation Analyst at Institute of WorkComp Professionals. Kevin in a wealth of knowledge on all things Workers’ Comp.  Episode Highlights: Jason shares that Workers' Compensation is a very interesting line of business. (0:27) Kevin explains that there is no line of insurance where the insured has more control over what they pay without changing the check the insurance company is going to wr...

Millionaire Insurance Producer: Your Clients are Meeting with Other Brokers (and what you should do about it)

August 15, 2022 09:00 - 33 minutes

Yes, indeed, your clients get solicited by other insurance agents all the time. During this policy renewal year, they are more likely to meet with those agents (your competitors!) to see if there are alternative options available to them to cut costs. Why? Because inflation, a lack of workers, and a hardening insurance market are forcing them to look at options in order to do nothing more than stay in business.  In this episode of the Millionaire Insurance Producer podcast, host Charles Spec...

Power Producers: Negotiate Like a CEO with Jotham Stein

August 15, 2022 08:00 - 49 minutes

In this episode of The Power Producers Podcast, David Carothers and co-host Kyle Houck interview Jotham S. Stein, Principal of the Law Offices of Jotham S. Stein P.C. and author of Negotiate Like A CEO. Jotham shares how his book can help people learn the true meaning of negotiating like a CEO and how important employment agreements are.  Episode Highlights: Jotham shares his educational and professional background that led to where he is today. (2:14) Jotham explains what it means to nego...

Digital Insurance Pint: Sherif Gemayel, CEO of Trufla – It means “disruption” in Icelandic

August 14, 2022 09:00 - 1 hour

In this episode of the Digital Insurance Pint Podcast, join Tom, Steve, Adam & Jeff as the crew hosts Sherif Gemayel, CEO of Trufla Technology. Between the recording of this episode and it's airing, Sherif has sold his brokerage companies to focus on Trufla Technology. Trufla is an insuretech focusing on agency tools such as truMobile, truLeads and digital marketing for agents. In this episode, we get into: Sherif’s fascinating rags to riches story & his journey in the insurance sector The ...

Agency Freedom: E64: Andrew Correll on Scoring Your Security

August 12, 2022 09:00 - 1 hour

In this episode of Agency Freedom Podcast, James talks with Andrew Correll, Director of Insurance Solutions with Security Scorecard. Episode Highlights: Andrew mentions that he began his career in the insurance market 10 years ago, mostly handling cyber insurance underwriting for technology and life sciences companies. (5:14) Andrew believes that it's up to all of us to learn the ins and outs of what we do, instead of just trying to sell a product to anyone who picks up the phone. (11:38) ...

Power Producers: The MacDonald Sessions 1

August 12, 2022 08:00 - 39 minutes

In this episode of The Power Producers Podcast, David Carothers and co-host Kyle Houck interview Peter MacDonald, Co-Founder & CEO of Wunderite for Part 1 of a four-part series called "The MacDonald Sessions." They discuss the gap analysis and the reasons why it plays such an important role for producers. Episode Highlights: David shares why he likes interviewing people who were once agents turned InsurTech guys, because they don't forget what they did as agents. (2:25) Peter explains why ...

Millionaire Insurance Producer: How to Be the Best

August 11, 2022 09:00 - 34 minutes

You don't have to be the "best" insurance agent out there. (Please, read that again!) There are literally tens of thousands of insurance agents out there who prospect in your very own geographic territory. You don't need to be the best out of all of them. In fact, all you have to be is the better CHOICE of whichever agent the prospect is using to get quotes on their behalf for that renewal. That's it.  In this episode of the Millionaire Insurance Producer podcast, host Charles Specht explain...

RHS 154 - How to Overcome Your Fear and Dominate Inbound Lead Generation

August 11, 2022 09:00 - 44 minutes

In this episode of The Ryan Hanley Show, Ryan Hanley breaks down how the best content creators in the world overcome their fear and dominate inbound lead generation. Don't miss it! Episode Highlights: Ryan discusses some of the key points of Ryan Holiday's book, The Obstacle Is the Way (5:15) Ryan explains how we can use fear as a signal to take action on the work that needs to be done. (8:54) Ryan discusses what would happen if he let fear prevent him from recording a solo episode. (11:5...

Power Producers: Getting Innovative with Workers' Comp with Carrie Cheeks

August 10, 2022 08:00 - 37 minutes

In this episode of The Power Producers Podcast, David Carothers and co-host Kyle Houck interview Carrie Cheeks, Southeast Territory Manager at Risk Innovations. Carrie shares how Risk Innovations assists agents in providing their insureds with workers' compensation coverage. Episode Highlights: Carrie shares her background and mentions that this is her first corporate job since college. (3:59) Carrie describes what Risk Innovations is all about and what her role is in the company. (5:18) ...

Being A Bigger Loser Makes Me A Bigger Winner

August 09, 2022 09:00 - 30 minutes

In this episode of Agents Influence podcast, host Jason Cass interviews Raution Jaiswal, CEO & Co-founder of InsuredMine. Raution discusses what fuels InsuredMine's growth and success, and explains why he believes they are the best all-in-one insurance CRM platform. Episode Highlights: Jason mentions that a lot of what the tech world in the insurance business is doing now is what Raution was doing since 2013. (4:02) Raution mentions that he has returned to using an iPhone after a long peri...

Power Producers: Smoking All the Competition with John Mason

August 08, 2022 08:00 - 47 minutes

In this episode of The Power Producers Podcast, David Carothers interviews John Mason, President of Chenango Brokers. John talks about what a good wholesaler looks like to an agency and how Chenango Brokers provides independent and semi-captive insurance agents with quality competitive products from financially sound admitted markets. Episode Highlights: John discusses the commercial line comparative rate that Chenango Brokers have developed for agents to use that will give them access to a...

Digital Insurance Pint: Braden Bosch – Nude Solution – Nuera Insurance, Doubling Down on Digital

August 07, 2022 09:00 - 46 minutes

In this episode of the Digital Insurance Pint Podcast, Tom, Jeff, Steve & Adam get down & dirty with Braden on what the future holds for the future of agent digitization and what Braden is doing to help agents achieve that goal. Braden’s been in insurance since he was 16 years old and an entrepreneur for most of his life. He’s owned & managed retail brokerages and now he’s growing a digital one (Nuera Insurance) while also developing the great Canadian BMS system under the cheeky (get it?) mo...

Agency Freedom: E63: Your Coterie Of Small Commercial Partners

August 05, 2022 09:00 - 45 minutes

In this episode of the Agency Freedom Podcast, James talks with Jason Johnson and Katherine Jones from Coterie Insurance. Episode Highlights: Katherine discusses her role as Director of Communications for Coterie. (4:49) Katherine and Jason explain that Coterie is a managing general agency and that they do not want to be a direct to consumer company. (7:56) Jason explains his role as the Director of Agency Experience as well as his philosophy within the company. (10:50) Katherine and Jas...

Power Producers: The Wallace Sessions Part 6

August 05, 2022 08:00 - 19 minutes

In this episode of The Power Producers Podcast, David Carothers and co-host Kyle Houck chat with Carey Wallace of Agency Focus. Carey recaps the highlights from the previous sessions that could change the outcome of your business.  Episode Highlights:  Carey shares a recap of what has been talked about in the previous sessions that could change the outcome of your business. (2:55) Carey explains that agency owners need to know their company's strengths and weaknesses. (5:54) Carey explain...

RHS 153 - 3 Things I’ve Learned 120 Days After Rogue Risk Was Acquired by SIAA

August 04, 2022 09:00 - 1 hour

In this solo episode of The Ryan Hanley Show, Ryan Hanley breaks down three things he's learned about growing a digital, commercial insurance agency after the first 120 days of Rogue Risk being part of the SIAA ecosystem. This is an episode for the ages...Don't miss it. Episode Highlights: Ryan opens the episode by sharing his feelings lately about being creative. (2:00) Ryan explains that he looks at everything as an obstacle, and how he surrounds himself with great people. (7:14) Ryan s...

Power Women In Insurance: How Virtual Professionals Can Help In A Hard Market

August 03, 2022 09:00 - 44 minutes

In this episode of Power Women In Insurance, Teresa Kitchens sits down with Monica Adwani, host of TranscendwithM podcast, and Managing Partner of Savvital. Monica helps insurance agents with their day to day tasks with finding and locating Virtual Professionals. They take an 8 week training program and another 6 weeks with training to make sure the VP and the agency are ready to add a virtual professional to their team. Episode Highlights: Monica discusses the TranscendwithM podcast and it...

Power Producers: Crushing the Game in America’s Heartland with Ashley Napier

August 03, 2022 08:00 - 59 minutes

In this episode of The Power Producers Podcast, David Carothers and co-host Kyle Houck interview Ashley Napier, Chief Operating Officer at 3000 Insurance Group. Ashley shares what she enjoys about being in an employee-facing role in the insurance industry. Episode Highlights: Ashley discusses her background and what led her to 3000 Insurance Group. (3:35) Ashley explains that her favorite aspect of coaching is the structure that enables her to sit with people and understand their problems ...

Commercial Lines Secrets And Things To Do To Close The Sale

August 02, 2022 09:00 - 47 minutes

In this episode of Agents Influence podcast, host Jason Cass sits down with Heath Shearon, Sales Coach at Agency Performance Partners. Jason and Heath discuss the secrets of closing a sale, not just for new insurance agents but also for those who have transitioned from personal to commercial lines. Episode Highlights: Heath discusses how his commercial course is jam-packed with information ranging from prospecting to closing deals to building niches. (5:13) Jason shares that the number one...

Agency Freedom: Special: Sometimes Producer Is Better Than Principal

August 02, 2022 09:00 - 24 minutes

In this solo episode of Agency Freedom Podcast, James talks about the possible benefits of being a producer instead of an agency principal. For many people, the producer career track may yield greater happiness, satisfaction, and personal wealth than the agency principal track. Episode Highlights: James explains that for some, depending on one's goal, and how they are wired to be in the industry, being a producer is better than an agency principal. (0:53) James shares that some benefits o...

Power Producers: Every Agency Needs an Agency CFO with the RD Advisory Team

August 01, 2022 08:00 - 1 hour

In this episode of The Power Producers Podcast, David Carothers is joined by Cayla Carrillo, Don Polczynski, and Roe Polczynski of RD Advisory Group to talk about how their AgencyCFO service provides financial, growth, and organizational expertise to independent insurance agencies of all sizes.  Episode Highlights: Roe, Don, and Kayla share their background and how they got into the financial industry. (2:47) Roe explains the difference between a CFO and a CPA. (10:23) Don shares five thi...

Digital Insurance Pint: Pete Tessier of the Insurance Podcast – The Hostile Take Over

July 31, 2022 09:00 - 54 minutes

he Digital Insurance Pint Podcast is pleased to announce that they have completed a hostile takeover of The Insurance Podcast. “The combination of these two entities will form an unrivaled podcasting empire in the Canadian insurance space” said co-host Adam Mitchell. “There can be only one”, agreed co-host Tom Reid. The deal was led by co-hosts Steve Earle and Jeff Roy. They have identified some significant synergies and economies of scale in the deal. As a result, Pete Tessier has been relea...

Cease & Desist: Your Website Sucks

July 30, 2022 09:00 - 55 minutes

In this episode of Cease & Desist podcast, Sean, Andy & Ryan welcome Chris Langille to the Cease & Desist Podcast! Chris is the founder of Advisor Evolved and has the inside scoop on web development. Want to know just how common an ugly website is in the insurance space... Make sure you give this episode a listen.

Agency Freedom: E62: Erik Garcia On Coastal Struggles And Being A Dual Threat

July 29, 2022 09:00 - 1 hour

In this episode of Agency Freedom Podcast, James talks with Erik Garcia, Certified Financial Planner and Investment Advisor with New Century Financial Group and the Founder of Plan Wisely Wealth Advisors. He is co-owner of Garcia Insurance Services in New Orleans. And, he is the co-host of the podcast Stuff About Money They Didn’t Teach You In School. Episode Highlights: Erik discusses what made him decide to enter the insurance industry. (11:16) Erik explains that there is a difference be...

Power Producers: The Wallace Sessions 5

July 29, 2022 08:00 - 31 minutes

In this episode of The Power Producers Podcast, David Carothers and co-host Kyle Houck continue their conversation with Carey Wallace of Agency Focus. Carey explains the importance of having a perpetuation plan. Episode Highlights: Carey explains that if you have employees, renewable income, and processes in your agency, you need to have a perpetuation plan. (2:35) Carey explains that the reason why agency owners don't have a perpetuation plan is because of fear and lack of time. (3:56) C...

Millionaire Insurance Producer: How to Uncover "Bad News" and Win More Clients

July 28, 2022 09:00 - 31 minutes

Delivering bad news to current clients is an art. So is uncovering bad news from your prospects. In fact, the best and most wealthy insurance agents out there are typically the ones best at advising their current clients on industry trends, and uncovering pains/problems with their competition.  In this episode of the Millionaire Insurance Producer podcast, host Charles Specht will explain how to do this for better client retention and for winning more signed Broker of Record Letters from your...

Power Women In Insurance: Throwback: Overcoming Adversity and Utilizing Technology To Achieve Massive Growth With Nancy Huff Nicklow

July 27, 2022 09:00 - 37 minutes

In this throwback episode of Power Women in Insurance Podcast, Teresa talks to Nancy Huff Nicklow, the president and owner of Huff Insurance in Pasadena Maryland. She started in the insurance industry at 14 years old when she worked for her father filling and doing claims.  Nancy took over the insurance agency at age 35, right after her father passed away. She shares the challenges she went through during that period and the changes she had to make to grow the agency. Listen in to learn how N...

Power Producers: Living in the Lap of Luxury with Aaron Levine

July 27, 2022 08:00 - 55 minutes

In this episode of The Power Producers Podcast, David Carothers interviews Aaron Levine from Luxury Insurance Group. Aaron shares what Luxury Insurance Group is all about and how they are utilizing technology to provide that white glove service to their clients. Episode Highlights: Aaron shares his background experience and how he got into the Luxury Insurance Group. (2:40) Aaron explains that their tech stack needs some work, but a good tech stack is like the white glove service that they...

If You Sell Commercial Insurance, This Is An Amazing Conversation For You

July 26, 2022 09:00 - 42 minutes

In this episode of Agents Influence podcast, host Jason Cass interviews Peter MacDonald, Co-Founder & CEO of Wunderite. Peter discusses how Wunderites simplifies the process of submitting insurance applications, supplementals, and accords for both insurance brokers and their customers. Episode Highlights: Peter mentions that he will speak about sales automation at the Agents Leadership conference in Niagara Falls in September. (6:59) Peter explains that Wunderite's main function is to simp...

Power Producers: Go Big!

July 25, 2022 08:00 - 57 minutes

In this episode of The Power Producers Podcast, David Carothers sits down with Shawn Fitzgerald, Craig Bender, Scott Hobson, Mike Crowley, Doug Benz, Roe Polczynski, Cayla Carrillo in New York at the Go Big event for the Big I of New York.  Episode Highlights: Shawn shares he has enjoyed meeting many people that he had only met digitally in person at the Go Big event. (4:23) Shawn explains that one thing he learned at this event is that one of the areas where he definitely needs to step it...

Digital Insurance Pint: Ben Isotta Riches – EVP Aviva, Beyond The Digital Garage

July 24, 2022 09:00 - 40 minutes

In this episode of the Digital Insurance Pint Podcast, Ben Isotta-Riches – EVP & MD of strategic partnership at Aviva Canada, continues our Brit Invasion theme, raises money through Movember; likes Alanis Morisette, and speaks the queen’s English. Instrumental in setting up the Aviva Digital Garage helping brokers digitize, engineering, API’s and holding events like hackathons spawning such ideas as Catalyst, the ability to quote, bind, and issue a commercial policy in 12 questions (later bec...

Agency Freedom: E61: Troy Smith On Upgrading Your Conversational Tactics

July 22, 2022 09:00 - 54 minutes

In this episode of Agency Freedom Podcast, James talks with Troy Smith, Retired Detective and Hostage Negotiator with the San Antonio Police Department. Troy is now with the Black Swan Group. Episode Highlights: Troy shares his background story and how he ended up joining the San Antonio Police Department as an officer and later as a hostage negotiator. (5:19) Troy discusses what led him to the Black Swan Group where hostage negotiation skills are applied in a business environment. (6:28) ...

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