AIE 141: All About Short-Term Rental Cleaners
Adulting Is Easy: Making Personal Finance & Real Estate Easy
English - August 29, 2023 11:00 - 30 minutes - 27.7 MB - ★★★★ - 7 ratingsSelf-Improvement Education Homepage Download Apple Podcasts Google Podcasts Overcast Castro Pocket Casts RSS feed
According to Chris (and probably all STR hosts really), your cleaner is your most important team member. With a low performing cleaner, you’ll have a low performing property. Chris outlines 5 ways to find cleaners: 1) messaging other hosts on Airbnb, 2) searching online and reading through websites, 3) drive around at check out time and talk to cleaners, 4) local investor groups, like on social media, and 5) apps, like Turno. Both Lauren and Chris recommend having the same cleaner or small group of cleaners so they’re familiar with your properties and it isn’t different people in and out of there every day. Chris offered more advice. Don’t be afraid to ask for references. Interview multiple cleaners. Give them positive feedback. Pay them well. How to price your cleans? You can use the “enemy method,” online data sources, or getting quotes from cleaning companies. Lauren points out that short-term rental cleans are very different from typical cleans. The cleaners should think differently too. But make sure they know what their responsibilities are up front. Checklists help with this. Chris is open about some rubs he’s had with cleaners: propane tanks, missing TV, cornhole sets being misplaced, etc. Chris’s final thoughts: use data and educate yourself before you jump in.
Sponsored by: https://touchstay.com/
If you liked this episode, you will also like episode 128 about managing STRs from abroad.
About Chris Klingemann:
Chris became very curious about real estate and hospitality many
years back, as some of his family members were small hotel owners in Europe! He’s been an owner /host of short-term rentals for over 6 years, currently owns 4 STRs about to be 5 all in Florida, (3,4+ bedrooms). Chris is an out-of-state investor, but he visits the STRs often. He shares some of the realities of STR ownership on Twitter as he believes there is a lot of misinformation out there so his goal is to bring transparency and honesty!
Connect with Chris:
https://twitter.com/ChrisK_STRs
Connect with Lauren:
https://twitter.com/AdultingIsEasy
https://www.instagram.com/adultingiseasyreal/