ADJUSTED
87 episodes - English - Latest episode: 12 days ago - ★★★★★ - 37 ratingsThis is more than just a claims podcast. ADJUSTED, brought to you by Berkley Industrial Comp, is committed to changing the workers’ compensation insurance space to allow for a more holistic approach focusing on outcomes as well as the employer/injured worker experience. In an age where so much has become automated, we believe people matter! Together, we will take a deep dive with industry leaders who are changing the landscape of Workers’ Compensation to offer a new perspective on insurance. We are thrilled to have you join us in our journey and hopefully have some fun along the way. For more ADJUSTED content, visit the Berkley Industrial Comp blog at https://www.berkindcomp.com/blog/. Music by Cameron Runyan. Email [email protected] for inquires. For all other inquiries, email [email protected].
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Episodes
Engaging the Next Generation of Insurance Professionals with Tandeka Nomvete
March 07, 2022 09:00 - 44 minutes - 30.5 MBIn this episode, ADJUSTED welcomes Tandeka Nomvete Director of QGrads. Tandeka shares her thoughts and recommendations on how to attract and retain the next generation of insurance professionals. Season 3 is brought to you by Berkley Industrial Comp. This episode is hosted by Greg Hamlin and guest co-host Allison Marlow, Sr. VP Business Development & Marketing for Berkley Industrial Comp. For more ADJUSTED content, visit the Berkley Industrial Comp blog at https://www.berkindcomp.com/blo...
Changing Workers Compensation with Bob Wilson
February 21, 2022 09:00 - 52 minutes - 35.8 MBIn this episode, ADJUSTED welcomes Bob Wilson President & CEO of WorkersCompensation.com. Bob shares his thoughts on the changes happening within the workers compensation industry. Season 3 is brought to you by Berkley Industrial Comp. This episode is hosted by Greg Hamlin and guest co-host Mike Gilmartin, Area Vice President, Sales & Distribution, for Key Risk. Visit the Berkley Industrial Comp blog for more! Got questions? Send them to [email protected] For music inquiries, cont...
Understanding Pharmacy Benefit Managers with Joe Paduda
February 07, 2022 09:00 - 47 minutes - 32.4 MBIn this episode, ADJUSTED welcomes Joe Paduda. Joe shares his insights on the benefits of using a pharmacy benefit manager and their place within the workers compensation industry. Season 3 is brought to you by Berkley Industrial Comp. This episode is hosted by Greg Hamlin and guest co-host Matt Yehling, Directory of Claims at Midwest Employers Casualty. Visit the Berkley Industrial Comp blog for more! Got questions? Send them to [email protected] For music inquiries, contact Camer...
Meet The Host
January 24, 2022 09:00 - 42 minutes - 29.4 MBIn this episode, ADJUSTED welcomes Greg Hamlin. In this special episode of ADJUSTED, Greg shares how he got his start in the insurance industry. Season 3 is brought to you by Berkley Industrial Comp. This episode is hosted by Greg Hamlin and guest co-host Scott Fink Visit the Berkley Industrial Comp blog for more! Got questions? Send them to [email protected] For music inquiries, contact Cameron Runyan at [email protected]
Culture Matters! with Hope Remetta
January 17, 2022 09:00 - 8 minutes - 6.11 MBWelcome to the Final of our bonus episodes! ADJUSTED welcomes Hope Remetta. In this episode, Hope shares how she ended up in the insurance business and why she is a great believer in Being Seen, Heard, Respected, Valued, Understood, and Involved. ADJUSTED is brought to you by Berkley Industrial Comp. This episode is hosted by Greg Hamlin. Visit the Berkley Industrial Comp blog for more! Got questions? Send them to [email protected] For music inquiries, contact Cameron Runyan at ca...
Culture Matters! with Natalie Dangles
January 10, 2022 09:00 - 10 minutes - 7.41 MBWelcome to the Third of our bonus episodes! ADJUSTED welcomes Natalie Dangles. In this episode, Natalie shares how she ended up in the insurance business and why she is a great believer in Challenging The Status Quo. ADJUSTED is brought to you by Berkley Industrial Comp. This episode is hosted by Greg Hamlin. Visit the Berkley Industrial Comp blog for more! Got questions? Send them to [email protected] For music inquiries, contact Cameron Runyan at [email protected]
Culture Matters! with Jeremy Morrison
January 03, 2022 09:00 - 13 minutes - 9.1 MBWelcome to the second of our bonus episodes! ADJUSTED welcomes Jeremy Morrison. In this episode, Jeremy shares how he ended up in the insurance business and why he is a great believer in Inventing Your Universe. ADJUSTED is brought to you by Berkley Industrial Comp. This episode is hosted by Greg Hamlin. Visit the Berkley Industrial Comp blog for more! Got questions? Send them to [email protected] For music inquiries, contact Cameron Runyan at [email protected]
Culture Matters! with Scott Fink
December 20, 2021 09:00 - 15 minutes - 10.7 MBWelcome to the first of our bonus episodes! ADJUSTED welcomes Scott Fink. In this episode, Scott shares how he ended up in the insurance business and why he is a great believer in RESILIENCE. ADJUSTED is brought to you by Berkley Industrial Comp. This episode is hosted by Greg Hamlin. Visit the Berkley Industrial Comp blog for more! Got questions? Send them to [email protected] For music inquiries, contact Cameron Runyan at [email protected]
Season 2 Wrap Up
December 06, 2021 09:00 - 1 hour - 41.5 MBADJUSTED welcomes the guests and podcast team to the sound booth to wrap up and reflect on season 2. Season 2 is brought to you by Berkley Industrial Comp. Visit the Berkley Industrial Comp blog for more! Got questions? Send them to [email protected] For music inquiries, contact Cameron Runyan at [email protected]
Overcoming a Amputation with Mo Kenney
November 22, 2021 09:00 - 43 minutes - 30.2 MBIn this episode, ADJUSTED welcomes Mo Kenney. Mo shares his story of overcoming amputation and his work at Kenney Orthopedics helping others in their recovery. Season 2 is brought to you by Berkley Industrial Comp. This episode is hosted by Greg Hamlin and guest co-host Matt Yehling, Directory of Claims at Midwest Employers Casualty. Visit the Berkley Industrial Comp blog for more! Got questions? Send them to [email protected] For music inquiries, contact Cameron Runyan at camrunya...
Adjusting with Empathy with Natalie, Hope, & Kate
November 08, 2021 09:00 - 52 minutes - 35.8 MBIn this episode, ADJUSTED welcomes 3 special guests to the sound booth! Natalie Dangles, Hope Remetta, and Kate Schottlekotte are members of the Berkley Industrial Comp RESOLUTION Team who are leading the way in adjusting with empathy. Season 2 is brought to you by Berkley Industrial Comp. This episode is hosted by Greg Hamlin and guest co-host Matt Yehling, Directory of Claims at Midwest Employers Casualty. Visit the Berkley Industrial Comp blog for more! Got questions? Send them to mark...
Changing the Claims Experience with Luella Alcorn
October 25, 2021 08:00 - 39 minutes - 27.5 MBIn this episode of ADJUSTED, Luella Alcorn, Business Operations Manager at Berkley Industrial Comp, discusses how her team is changing the insurance customer experience. Season 2 is brought to you by Berkley Industrial Comp. This episode is hosted by Greg Hamlin and guest co-host Matt Yehling, Directory of Claims at Midwest Employers Casualty. Visit the Berkley Industrial Comp blog for more! Got questions? Send them to [email protected] For music inquiries, contact Cameron Runyan ...
Medicare Compliance with Heather Schwartz Sanderson
October 11, 2021 08:00 - 42 minutes - 29 MBIn this episode of ADJUSTED, Heather Schwartz Sanderson, President at Sanderson Firm PLCC, discusses Medicare compliance, nuances, and future regulations. Season 2 is brought to you by Berkley Industrial Comp. This episode is hosted by Greg Hamlin and guest co-host Angie Carlise, Regional RESOLUTION Manager at Berkley Industrial Comp. Visit the Berkley Industrial Comp blog for more! Got questions? Send them to [email protected] For music inquiries, contact Cameron Runyan at camruny...
Virtual Reality Pain Relief with Dr. Gerry Stanley
September 27, 2021 08:00 - 44 minutes - 30.6 MBIn this episode of ADJUSTED, Dr. Gerry Stanley, Sr. VP and CMO at Harvard MedTech, explores the benefits of virtual reality, the science behind it, and why it is positively disrupting the way pain is managed in the workers' compensation insurance space. Season 2 is brought to you by Berkley Industrial Comp. This episode is hosted by Greg Hamlin and guest co-host Angie Carlise, Regional RESOLUTION Manager at Berkley Industrial Comp. Visit the Berkley Industrial Comp blog for more! Got qu...
The 8 Characteristics of the Awesome Adjuster with Carl Van
September 13, 2021 08:00 - 53 minutes - 37 MBOn this episode of ADJUSTED, we welcome Carl Van, President & CEO of International Insurance Institute and author of The 8 Characteristics of the Awesome Adjuster. Carl gives deeper insight into the 8 characteristics and offers advice for those entering the industry. Season 2 is brought to you by Berkley Industrial Comp. This episode is hosted by Greg Hamlin and guest co-host Matt Murphy, Managing Actuary at Berkley Industrial Comp. For more ADJUSTED content, visit the Berkley Industrial...
Data-Driven Decision Making with Matt Murphy
August 30, 2021 08:00 - 46 minutes - 31.7 MBOn this episode of ADJUSTED, we welcome a special guest, Matt Murphy, Vice President & Managing Actuary at Berkley Industrial Comp. Matt discusses all things data and decision-making: risks, rewards, and nuances. Season 2 is brought to you by Berkley Industrial Comp. This episode is hosted by Greg Hamlin and guest co-host Mike Gilmartin, Area Vice President, Sales & Distribution, for Key Risk. For more ADJUSTED content, visit the Berkley Industrial Comp blog at https://www.berkindcomp.co...
Telemedicine with Randy Baker
August 16, 2021 08:00 - 48 minutes - 33.6 MBIn this episode, special guest, Randy Backer, CEO of MedCall Advisors, chats with the ADJUSTED team about telemedicine and the rise of these programs in the workers' compensation space. Season 2 is brought to you by Berkley Industrial Comp. This episode is hosted by Greg Hamlin and guest co-host Mike Gilmartin, Area Vice President, Sales & Distribution, for Key Risk. For more ADJUSTED content, visit the Berkley Industrial Comp blog at https://www.berkindcomp.com/blog/. Music by Cameron R...
Adapting to Change in the Marketplace with Chandler Cox
August 02, 2021 08:00 - 29 minutes - 20.1 MBOn this episode of ADJUSTED, we welcome Berkley Industrial Comp founder and C.E.O., Chandler Cox. Chan shares the story of Berkely Industrial Comp and how he and his business has adapted to change for over 30 years. Season 2 is brought to you by Berkley Industrial Comp. This episode is hosted by Greg Hamlin and guest co-host Allison Marlow, Sr. VP Business Development & Marketing for Berkley Industrial Comp. For more ADJUSTED content, visit the Berkley Industrial Comp blog at https://www...
Overcoming a Catastrophic Injury with Timothy Alexander
July 19, 2021 08:00 - 43 minutes - 30 MBOn this episode of ADJUSTED, we welcome a special guest, Timothy Alexander. TA shares his story and inspiration for overcoming a catastrophic injury. Season 2 is brought to you by Berkley Industrial Comp. This episode is hosted by Greg Hamlin and guest co-host Allison Marlow, Sr. VP Business Development & Marketing for Berkley Industrial Comp. For more ADJUSTED content, visit the Berkley Industrial Comp blog at https://www.berkindcomp.com/blog/. Music by Cameron Runyan. Email camrunyan9@...
Voices of Hope with Alex Elswick
July 05, 2021 08:00 - 46 minutes - 31.7 MBOn this episode of ADJUSTED, we welcome a special guest, Dr. Alex Elswick, co-founder of Voices of Hope and University of Kentucky Professor in the Department of Family Sciences. Alex shares his story of addiction and his road to recovery. Season 2 is brought to you by Berkley Industrial Comp. This episode is hosted by Greg Hamlin and guest co-host Mike Gilmartin, Area Vice President, Sales & Distribution, for Key Risk. For more ADJUSTED content, visit the Berkley Industrial Comp blog at...
Bridging the Gap with Dave Zimmerman
June 21, 2021 08:00 - 35 minutes - 24.7 MBOur next guest on ADJUSTED is underwriting expert Dave Zimmerman. This episode explores bridging the gap between claims and underwriting, the role agents play in commercial insurance, and navigating a business rooted in people. Season 2 is brought to you by Berkley Industrial Comp. This episode is hosted by Greg Hamlin and guest co-host Mike Gilmartin, Area Vice President, Sales & Distribution, for Key Risk. For more ADJUSTED content, visit the Berkley Industrial Comp blog at https://www.b...
Kids' Chance with Dana Genheimer
June 07, 2021 08:00 - 33 minutes - 23 MBWelcome to the first of our guest series for season 2 of ADJUSTED! This season is kicking off with special guest Dana Genheimer, President-elect of Kids' Chance of America. Dana chats with ADJUSTED hosts about all things Kids' Chance: what it is, why it's special, and how you can help. Season 2 is brought to you by Berkley Industrial Comp. This episode is hosted by Greg Hamlin and guest co-host Allison Marlow, VP of Marketing and Business Development for Berkley Industrial Comp. For more...
Season Finale with Dave Zimmerman
May 24, 2021 10:00 - 40 minutes - 27.7 MBIn this season finale, ADJUSTED looks back at Season 1 and offers a sneak peek into the future. Season 2 of ADJUSTED will launch on June 1, 2021. Thank you to all of our listeners who made Season 1 possible! For more ADJUSTED content, visit the Berkley Industrial Comp blog at https://www.berkindcomp.com/blog/. Music by Cameron Runyan. Email [email protected] for inquires. For all other inquiries email [email protected].
Season Finale with Dave Zimmerman
May 24, 2021 10:00 - 40 minutes - 27.7 MBIn this season finale, ADJUSTED looks back at Season 1 and offers a sneak peek into the future. Season 2 of ADJUSTED will launch on June 1, 2021. Thank you to all of our listeners who made Season 1 possible! For more ADJUSTED content, visit the Berkley Industrial Comp blog at https://www.berkindcomp.com/blog/. Music by Cameron Runyan. Email [email protected] for inquires. For all other inquiries email [email protected].
Alternatives to Opioids with Dr. Jeffery Hazlewood
May 10, 2021 10:00 - 58 minutes - 40.4 MBOur next special guest joining us on ADJUSTED is Pain Management Specialist, Jeffery Hazlewood, M.D. This episode discusses treating injured workers for pain, psychosocial issues, opioids, and more. Our final episode of season 1 will go live on May 24, 2021. Music by Cameron Runyan. Email [email protected] for inquires.
Medical Marijuana with Mark "RxProfessor" Pew
April 26, 2021 10:00 - 1 hour - 48.8 MBJoining us for episode 11 on ADJUSTED is RxProfessor, Mark Pew. This episode discusses medical marijuana and opioids in the workers' compensation space: appropriate pharmaceutical treatment and education, action items for adjusters, and more. Our next special guest will join us on May 10, 2021, for episode 12. Music by Cameron Runyan. Email [email protected] for inquires.
Safety Culture with Van Langham
April 12, 2021 10:00 - 35 minutes - 24.1 MBOur next special guest joining us on ADJUSTED is Van Langham, Director of Risk Management at Berkley Industrial Comp. This episode discusses safety culture: keys to building a successful culture, common employer mistakes, avoidable accidents, and more. Our next special guest will join us on April 26, 2021, for episode 11. Music by Cameron Runyan. Email [email protected] for inquires.
Bill Negotiations with Wendy Goddard
March 15, 2021 10:00 - 37 minutes - 25.7 MBOn this episode of ADJUSTED, co-hosts Greg Hamlin and Claire Muselman discuss bill negotiations with Wendy Goddard, National Sales Manager at Advanced Claims Review Specialists. The group discussed how bills are determined, what a fee schedule is, challenges to bill negotiation, and more. Our next special guest will join us on March 29, 2021, for episode 9; Fraud. Music by Cameron Runyan. Email [email protected] for inquires.
Successful Return to Work with Natalie Torres
March 01, 2021 11:00 - 41 minutes - 28.3 MBOur next guest joining us on ADJUSTED is Natalie Torres with WorkFinders USA. In this episode, Greg, Claire, and Natalie discuss the successful return to work: why it's important, what to do if modified duty isn't available, the challenges of finding modified work. Check out the Return-to-Work Network, CardzForKidz, and Operation Gratitude. Our next special guest will join us for episode 8 on March 15, 2021, to discuss bill negotiations. Music by Cameron Runyan. Email [email protected] fo...
Subrogation with Ryan McIntosh
February 15, 2021 11:00 - 38 minutes - 26.6 MBOn this episode of ADJUSTED, co-hosts Greg Hamlin and Claire Muselman chat with W.R. Berkley's Director of Subrogation, Ryan McIntosh. The group discusses what subrogation is, triggers for adjusters, and the impact of subrogation. Our next guest special guest will join us for episode 7 on March 1, 2021, to discuss Bill Negotiating. Music by Cameron Runyan. Email [email protected] for inquires.
Managing Medical with Angie Carlisle
February 01, 2021 11:00 - 42 minutes - 29.4 MBOur next special guest joining us on ADJUSTED is Berkley Industrial Comp's Nurse Case Manager, Angie Carlisle. In this episode, Greg, Claire, and Angie discuss managing medical claims: what resources to use, the importance of on-site nurse case managers, and getting a successful outcome for all parties involved. Our next guest will join us for episode 6 on February 15, 2021, to discuss subrogation. Music by Cameron Runyan. Email [email protected] for inquires
Causation with Dr. Michael Baden
January 18, 2021 11:00 - 47 minutes - 32.5 MBUp next on ADJUSTED, American Physician and Forensic Pathologist Dr. Michael Baden joins Greg and Claire to discuss causation. What determines causation, why do coroners reach wrong conclusions for death, and what pieces of evidence are crucial to an investigation. Our next special guest will join us for episode 5 on February 1, 2021, to discuss medical management. Music by Cameron Runyan. Email [email protected] for inquires.
Cognitive Behavioral Therapy with Becky Curtis
January 04, 2021 11:00 - 50 minutes - 34.6 MBOur next guest joining us on ADJUSTED is Becky Curtis of Take Courage Coaching. In this episode, Greg, Claire, and Becky discuss cognitive behavioral therapy: what is it and how is it changing the lives of injured workers. Learn more about Take Courage Coaching at https://takecouragecoaching.com/. Hear from pain management consultant Dr. Deepak Ravindran on Chronic Pain, Neuroplasticity, and Trauma-Informed Pain Care at https://getbetteronline.co.uk/chronic-pain-neuroplasticity-and-trauma-in...
Chronic Pain Coaching with Becky Curtis
January 04, 2021 11:00 - 50 minutes - 34.6 MBOur next guest joining us on ADJUSTED is Becky Curtis of Take Courage Coaching. In this episode, Greg, Claire, and Becky discuss chronic pain coaching: what is it and how is it changing the lives of injured workers. Learn more about Take Courage Coaching at https://takecouragecoaching.com/. Hear from pain management consultant Dr. Deepak Ravindran on Chronic Pain, Neuroplasticity, and Trauma-Informed Pain Care at https://getbetteronline.co.uk/chronic-pain-neuroplasticity-and-trauma-informed-...
Catastrophic Claims Handling with Dr. Branco
December 21, 2020 11:00 - 49 minutes - 34.3 MBThe first of our guest series on ADJUSTED begins with Dr. Fernando Branco, Chief Medical Officer at Midwest Employers Casualty, a Berkley Company. In this episode, Greg, Claire, and Dr. Branco discuss the ins and outs of catastrophic claims handling. What is a catastrophic claim? What are the challenges of these claims? and Why is communication crucial to injured workers' success? Our next special guest will join us for episode 3 on January 4, 2021, to discuss Cognitive Behavioral Therapy. M...
Keys to Proper Claims Reporting
December 07, 2020 11:00 - 38 minutes - 26.3 MBWelcome to ADJUSTED! Today we chat a bit more about who we are and the basics of reporting a claim. Why report early? What information and evidence are needed? And Why establishing positive relationships is crucial to successful outcomes. We will have our first special guest join us for episode 2 on December 21th, 2020, to discuss Catastrophic Claims. Music by Cameron Runyan. Email [email protected] for inquires.
ADJUSTED Trailer
November 30, 2020 19:00 - 9 minutes - 6.75 MBJoin Greg Hamlin and Claire Muselman as they give you a sneak peek of the new claims podcast, ADJUSTED. Episode 1 launching December 7th, 2020!