Creating a “Disney-Like” Game Day Experience with Tim Sam – North Valley High School (OR)
ADInsider Podcast
English - November 16, 2022 21:00 - 38 minutes - 26.2 MBSports Education high school athletics sports administration athletic director nfhs niaaa high school football high school basketball legal sports lawsuit Homepage Download Google Podcasts Overcast Castro Pocket Casts RSS feed
Previous Episode: Avoiding Political Potholes in Athletic Administration with Darryl Nance – Greenville County Schools (SC)
Next Episode: 2022 National Athletic Directors Conference Recap
In this week's AD Insider | Thursday 30 interview, we discuss two books that explain the magic behind Disney and how Tim Sam, CMAA, a 'Bruce D. Whitehead Distinguished Service Award' recipient, has already started to see amazing results from implementing these lessons into his game days, as well as every day on campus.
In the interview, you'll learn about: the I.C.A.R.E Principles, the Quality Service Compass, 3 features of great service moments, and more!