For those who do excellent work, but quietly, and sometimes under the radar, the simple phrase, confidently stated—“You are in good hands”—can make all the difference. You got this.

Shailaja J. Hayden reflects on the importance of inspiring confidence in fellow members of the care team, which then inspires confidence in patients.

The essay read in this episode was published in the Teaching and Learning Moments column in the April 2024 issue of Academic Medicine. Read the essay at academicmedicine.org.